JPMorgan Fraud Specialist IV- 

United States, Texas, San Antonio 

107063500

As a Fraud Specialist IV in Fraud Customer Protection Services, you will be responsible for building relationships and communicating with internal teams. You will also be responsible for reporting, analyzing data, and process improvement.

Job Responsibilities

• Build and maintain effective working relationships with internal team members, as well as with other teams within the firm
• Prepare client-specific reporting
• Prepare regulatory reporting, such as draft financial statements and regulatory reports
• Adapt to and execute changes to regulatory requirements
• Prioritize tasks and assignments to meet deadlines, and escalate concerns to direct manager
• Demonstrate familiarity and competence with departmental and team procedures and applicable systems
• Recommend adjustments and improvements to departmental and team procedures and applicable system enhancements

Required Qualifications, Capabilities and Skills

• 1 year minimum experience in a Fraud role (Wires, Check Claims, Debit Card, Retail Claims, Deposit Review, Fraud Hotline)
• Strong analytical, prioritization, organizational, and time management skills
• Problem solving / issue resolution skills as well as customer service skills
• Team player with the ability to work productively within a group
• Excellent verbal and written communication skills
• Proficient using Microsoft Project, Word, Excel, and PowerPoint