דרושים Tech Support

Manage all Zendesk operations including managing a multi brand setup, creating and managing user profiles and roles, customizing forms, fields, views, triggers, and other business rules. Improve usage of existing...

Develop and deliver comprehensive training programs for new and existing customer support team members. Ensure training materials are accurate, engaging, and aligned with company processes, tools, and products. Plan and...

Become a vital part of the Customer Support team, owning all of our Help Centers, developing and implementing a robust content strategy based on insights from Customer Support teams and...

Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. Manage and solve assigned cases by providing the best support solution given the client needs....

Managing game escalations, including business and technical aspects. Performing in-depth troubleshooting including analytics events, reading and analyze game logs. Researching, diagnosing, troubleshooting and identifying solutions to resolve players issues. Leading...

Responsible for end-to-end management of a domain in our Customer Support department. Work collaboratively with BPO partners to maintain seamless operations and high-quality customer support. Ensure agents are following all...

Technically lead the group by shaping the architecture, guiding design decisions, and ensuring the technical excellence of the Data Platform’s three teams. Design and implement data solutions that address both...