דרושים United States, New York, Technology Specialist ב-United States

In today's business landscape organizations are continuously transforming and evolving to keep pace with change and innovative solutions. This wave of digital transformation and constant evolution introduces a variety of risks, which organizations are not equipped to manage and mitigate on their own. As a professional in our Risk Technology practice, you will assist clients in integrating optimal application security, control, and risk management solutions through their transformation journey. You will belong to an international network of specialists helping our clients enable trust through transformation, while working closely with large scale implementation teams across a variety of enabling emerging technologies and solutions.

As a member of our national Risk Technology practice, you will belong to a network of professionals helping our clients implement trusted technology solutions to enrich and improve decision making, provide visibility and transparency of risk and compliance to stakeholders, and integrate efficient and effective risk management solutions.

As our Risk Technology practice continues to rapidly expand, we are seeking a highly motivated Senior Associate, focused on cloud-based application security, controls, and technology enablement. We need Seniors to help our clients develop and execute sustainable risk management solutions through transformational their efforts. As part of the team, you will work with a wide variety of resources and clients to deliver professional services on strategic and global priority accounts, while accelerating your professional growth.

We will support you with career focused training and coaching to develop, execute, and accelerate your professional goals.

Your key responsibilities

Leveraging your cloud application and industry knowledge, you will lead cross-functional teams in developing innovative solutions for clients that will assist them in evolving and sustaining a risk management program through transformation. You will support EY teams responsible for transforming organizations' front, middle, and back office through implementation of leading practice cloud-based technology solutions.

Skills and attributes for success

• You will leverage your proven track record of cloud-based application experience, technical knowledge, and strong interpersonal skills, to effectively deliver quality results in the assessment, design, and implementation of controls, security, and risk management solutions.
• Deliver facts, analyses, and recommendations in an accurate, clear, and concise manner.
• Foster relationships with client personnel at appropriate levels
• Drive high-quality work products on your team within expected timeframes and budget

To qualify for the role, you must have

• A bachelor’s or master’s degree and approximately 2-3 years of related work experience
• Demonstrate a deep understanding of business processes across one or many cloud base applications (e.g., purchase-to-pay, hire-to-retire, customer-to-contract), technical application security design and configuration, application role maintenance and user provisioning processes.
• Internal controls within and around the Oracle or cloud-based applications
• Oracle Applications security and how to achieve a design that enables an end user but also establishes control.
• Advanced project management and client service skills
• Excellent teaming skills
• A valid driver’s license in the US and a valid passport required; willingness and ability to travel both domestically and internationally to meet client needs

Ideally, you’ll also have

• Experience integrating, managing, or assessing security and controls for cloud-based applications.
• ERP implementation project management and support experience (Oracle and/or Workday experience is a plus)
• Industry related certification (e.g., CISA, PMP, CIA, RICS); non-certified hires are required to become certified within 1 year from the date of hire

Audio Visual Responsibilities of an On-Site Technician:

• Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
• Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
• Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
• Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)

Technical Responsibilities of an On-Site technician:

• Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
• Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
• ServiceNow ticket management; prioritizing tickets and awareness of SLAs
• Supporting Microsoft Windows and MAC operating systems
• Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
• Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
• Printer support (installation, configuration, relocation, and troubleshooting)
• Event and Meeting Support (may occur on-site or off-site)
• Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
• Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP/White Glove support
• Occasional after-hour support may be required

Interpersonal skills an On-site technician should have:

• Outstanding customer service skills
• Excellent communication skills
• Great team mentality
• Self-motivated, organized, detail oriented, ability to multi-task
• Desire to learn and build a career as unique as you are

Experience Requirements:

• 2+ years of on-site technical support experience, or degree in related discipline

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

As Engineering Portfolio Leader your responsibilities will be defining, designing, implementing and operating world-class products for EY and our Clients.

In this role, you will partner with product management to set the vision, strategy and execution for a portfolio that will support yearly revenue in excess of US$40B.

Your key responsibilities

• Build, manage and lead a global team of over 100 passionate engineers as part of the broader EY Engineering team
• End-to-end delivery of a portfolio of Products in partnership with Product Management within agreed targets (on-time, on-budget) and standards
• Manage an overall budget (P&L) in excess of $XM (inc. hosting charges)
• Design, Develop and Operate multi-tenant, global, scalable & highly available Products following the agreed Engineering Operating Model
• Optimize ROI for development and ongoing operations costs of portfolio
• Drive awareness, adoption and reuse of platforms across CT, EY and external partner ecosystem
• Support, measure and continuously improve product availability through Site Reliability Engineering foundational practices (SRE, DraaS)
• Implement DevOps Practices and establish Site Reliability Engineering capabilities across all Products
• Advise and implement technology and platform strategy and standards for Client Technology in collaboration with technology teams across EY
• Advise and implement technology, platforms and development standards as part of Engineering Leadership
• Scout the technology landscape for emerging technologies, patterns and solutions to benefit EY or our Clients
• Drive an engineering culture that attracts and retains the best talent

Other Client-Facing Activities

• Collaborate with technology teams across EY Service Lines, being a thought leader and strategizing with the Client facing teams on implementation of global scale projects, including but not limited to migrations and build out of large-scale solution deployment.
• Participate in client pursuits as the lead representative for EY in the platform and cloud space

Skills and attributes for success

• Balanced experience in managing a delivery organization while having hands-on software development experience
• Expert in driving full product development and software development lifecycle including definition, design, development and operations of globally distributed and scalable cloud-based products
• Expert understanding of software engineering concepts such as: multithreading, data structures, algorithms, design patterns, high performance and scalable components
• Expert knowledge of Application and Infrastructure architectures including non-functional aspects like performance, scalability, reliability, availability etc
• Expert knowledge of software and product development practices and tooling (incl. coding, coding standards and reviews, source control, testing, debugging, build, deployment and operations)
• Deep knowledge on modern multi Cloud (on-prem and public) platforms and infrastructures, Cloud Native application product architectures based on PaaS. SaaS and IaaS services
• Delivering integrated IT operations services across complex multi cloud environments (On-Prem, Azure, Google, AWS) meeting agreed to SLAs
• Technical leadership across infrastructure, networking and platform technologies supporting a diverse application product portfolio (IaaS, PaaS, SaaS)
• Leadership qualities include developing teamwork and trust, exhibiting respectful transparent communication, exemplifying collaboration both with peers and clients and leading positive change that fosters diversity and inclusiveness
• Experienced with managing large IT budgets, driving productivity, quality and cost efficiencies
• Technical leader providing vision, strategy and execution for modern application and infrastructure operations organizations.
• Skilled at creating efficient and modern organization operating models, process and structure supporting shift to Agile, DevOPS and SRE delivery practices.
• Customer centric leader with a sharp focus on delivering significant business value across diverse set of IT and Business stakeholders
• Fiscally responsible budget management and financial control, driving productivity, quality and efficiencies.
• Regular international and domestic travel. Reasonable extension of the working day should be expected commensurate with the needs to fulfil the obligations of the role

Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of engineers. You will lead your team to shape and deliver a portfolio of products

• Manage a software engineering team that builds, designs, implements and maintains a portfolio of software products and related services.
• Set goals, strategies, budgets, and oversee deployment of large-scale projects across multiple sites.
• Manage robust and scalable systems in order to get ahead of the exponential demand.
• Influence and establish best engineering practices through solid design decisions, processes and tools.
• Provide leadership for engineering standards inside EY and manage collaboration with cross-functional Engineering teams to streamline and improve adoption of software platforms.
• Act as Engineering Leadership provide technical governance across all Engineering products

To qualify for the role, you must have

• Degree at university level
• English language skills - excellent written and verbal communication
• 15+ years in business, prior work in industry, technology or a professional services firm
• 5+ years’ experience in managing senior staff and offshore teams
• Understanding of IT life cycle: pipeline, resource, demand, project delivery, financials
• Outstanding self-management, influence management, information presentation and interpersonal communication

Your key responsibilities

• Apply complex transfer pricing concepts and business, economic, and financial knowledge to help resolve client challenges. Support Partners on high-level engagements, including transfer pricing planning, operational transfer pricing, compliance requirements and all forms of tax authority engagement (including reviews, audits, and Advance Pricing Arrangements).
• Manage engagements and maintain day-to-day client relationships, including participating in meetings with clients and tax authorities. Review transfer pricing analyses, documentation, and models prepared by team members to ensure quality and accuracy.
• Mentor, train, and support the development of team members, fostering a collaborative and inclusive environment that encourages growth and knowledge sharing.

Skills and attributes for success

Ideally, you’ll have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Possess at least 5+ years of Transfer Pricing experience within a top-tier accounting firm, corporate, tax consulting, or legal environment. Demonstrate good drafting skills, the ability to apply facts to Transfer Pricing legislation, and advise clients on the implications.
• Have experience in assimilating complex information and data sources to provide succinct and well-informed recommendations. Exhibit strong teaming and leadership skills with the ability to build trust and credibility quickly.
• Show strong commercial acumen, staying abreast of wider legal, economic, environmental, and political factors that influence transfer pricing. Exceptional client service orientation and a collaborative approach to teaming are essential.
• Hold a Bachelors degree or higher qualification. Financial modelling, Excel skills, AI skills, and Bloomberg skills are beneficial. And skills in the use of emerging technologies and approach to data would be a distinctive advantage.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary: AUD $91,000 - $100,000

Acknowledgement of Country

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

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