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דרושים Support Coordinator ב-United States, California, Fremont

ממשו את הפוטנציאל שלכם בתעשיית ההייטק עם אקספוינט! חפשו הזדמנויות עבודה בתור Support Coordinator בUnited States, California, Fremont והצטרפו לעוד אלפים שכבר מצאו עבודה בחברות המובילות. התחילו את המסע שלכם עוד היום ומצאו את הקריירה האידיאלית עבורכם בתור Support Coordinator עם אקספוינט.
חברה
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
California
Fremont
נמצאו 8 משרות
20.09.2025
WD

Western Digital Engineering Support Technician United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Responsible for moving and expediting wafers. Transacting wafers using MITECS; releasing holds; performing non-standard transactions. Following guidelines to unpark and release wafers, using current procedures. Clearly communicate in written/verbally with...
תיאור:
Company Description

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description
  • Responsible for moving and expediting wafers.
  • Transacting wafers using MITECS; releasing holds; performing non-standard transactions.
  • Following guidelines to unpark and release wafers, using current procedures.
  • Clearly communicate in written/verbally with various team members.
  • Must possess good communication, problem solving, basic computer and team building skills.
  • Candidate must be able to learn quickly and apply knowledge.
  • Candidate must be flexible with hours and work overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must have Knowledge and experience using MITECS
  • Must have basic computer skills; must be comfortable using Outlook, Teams, Windows applications such as, but not limited to Microsoft Excel.
  • Must have a strong sense of urgency/commitment and be result-oriented.
  • Must be very detail-oriented.
  • Must be a self-starter and quick learner.
  • Must be able to solve problems and troubleshoot minor issues.
  • High School/GED

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
  • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
  • You will be eligible to be considered for bonuses under either Western Digital’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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23.04.2025
T

Tesla Business Systems Support Technician United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Issue Resolution and Troubleshooting: Act as the first point of contact for business process issues or system malfunctions. Troubleshoot and diagnose problems with business workflows, software systems, and tools. User...
תיאור:
What You’ll Do
  • Issue Resolution and Troubleshooting: Act as the first point of contact for business process issues or system malfunctions. Troubleshoot and diagnose problems with business workflows, software systems, and tools
  • User Support & Training: Provide frontline support to end-users (e.g., employees or departments) encountering process-related issues
  • Business Process Monitoring and Maintenance: Regularly monitor business processes to ensure they are functioning efficiently and effectively
  • Documentation and Reporting: Maintain detailed documentation of issues encountered, troubleshooting steps taken, and final resolutions
  • Collaboration with Teams: Work closely with business program managers, IT teams, and other stakeholders to communicate system issues and process inefficiencies
  • System and Process Testing: Assist with testing and validation of new system implementations, upgrades, or process changes to ensure they meet business needs
What You’ll Bring
  • Strong customer service skills to ensure that end-user needs are addressed quickly and effectively, ensuring a positive support experience
  • Strong ability to troubleshoot issues in business systems and workflows, identifying the root causes of technical or process problems
  • Meticulous attention to detail when troubleshooting, documenting, and analyzing processes to ensure nothing is overlooked
  • Understanding of basic SQL queries and database management to analyze system data, resolve issues, or retrieve information
  • Strong skills in interpreting data, metrics, and reports to evaluate system performance or diagnose process bottlenecks
  • Strong writing skills for creating clear, concise process documentation, troubleshooting guides, and training materials
  • Ability to work as part of a larger team to meet business goals, whether supporting team projects or individual tasks
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משרות נוספות שיכולות לעניין אותך

23.04.2025
T

Tesla Field Support Technician Operations United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Deploy and support various endpoint systems which include desktop/laptop hardware, POS terminals, tablets, digital signage, printers, scanners, and telephony devices. Respond to requests and incidents from our employees daily. Proactively...
תיאור:
What You’ll Do
  • Deploy and support various endpoint systems which include desktop/laptop hardware, POS terminals, tablets, digital signage, printers, scanners, and telephony devices
  • Respond to requests and incidents from our employees daily
  • Proactively ensure the highest levels of systems and infrastructure availability in our remote environments
  • Diagnose site network infrastructure issues and address in advance of service disruptions
  • Work closely with multiple IT Operations teams to resolve issues and deploy equipment into the production environment
  • Understanding project requirements and developing project plans to deliver on time through collaboration with different teams within Tesla
  • Some planned travel to and from remote sites across regions, with occasional short-notice travel required
What You’ll Bring
  • Bachelor’s Degree in Computer Science, Networking, Information Systems, or equivalent experience
  • Minimum of five years' experience with desktop (Windows, macOS, & Linux), infrastructure, network, and software support
  • Support experience with IPSec, SD-WAN, fiber, coaxial, and Cellular modem networks with the ability to log level 1 technical support tickets with service providers
  • Excellent understanding of networking components and technologies, including routers, firewalls, switches, access points, TCP/IP, DNS, DHCP, ARP, OSI model
  • Experience with Active Directory, JAMF, SCCM, Azure and Windows server environments
  • Experience in supporting Apple and Android mobile devices along with Intune MDM
  • PowerShell or Python experience is a plus
Show more

משרות נוספות שיכולות לעניין אותך

22.04.2025
T

Tesla Sr. Manager Customer Installer Support Residential Energy Ch... United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Deliver a world-class customer and installer support experience over voice, chat, email and app interactions in English and Spanish. Ensure best-in-class NPS, CSAT, speed of answer and ticket resolution times....
תיאור:
What You’ll Do
  • Deliver a world-class customer and installer support experience over voice, chat, email and app interactions in English and Spanish
  • Ensure best-in-class NPS, CSAT, speed of answer and ticket resolution times
  • Drive operational efficiencies through collaboration with program management, engineering, and software teams
  • Lead a team of ~250-300 employees across multiple locations in the US, fostering a culture of excellence, collaboration, and accountability
  • Ensure an employee experience that attracts, nurtures, and retains top talent
  • Partner with subject matter experts to develop and deliver the necessary training for new hires and continuous coaching for existing employees. This includes hands-on training on the technical details of our solar, storage and charging products
What You’ll Bring
  • Bachelor’s Degree in Engineering or equivalent experience
  • 5+ years of experience running a call center that provides technical and other support to customers and installers of consumer hardware
  • 5+ years of experience leading large teams (200+), including managing people leaders
  • Ability to travel regularly to team locations
  • Outstanding verbal and written communication skills
  • Analytical, data-driven leadership style that emphasizes first-principles, critical thinking and problem solving
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משרות נוספות שיכולות לעניין אותך

22.04.2025
T

Tesla Field Operations Support Coordinator Sub Contracting United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Oversee and manage multiple projects, ensuring timely and cost-effective delivery. Develop and write scopes of work and purchase orders for sub-contractors and suppliers. Coordinate and manage sub-contractors, ensuring quality and...
תיאור:
What You’ll Do
  • Oversee and manage multiple projects, ensuring timely and cost-effective delivery
  • Develop and write scopes of work and purchase orders for sub-contractors and suppliers
  • Coordinate and manage sub-contractors, ensuring quality and compliance with project requirements
  • Monitor project progress, budgets, and schedules, providing updates and solutions to stakeholders
  • Utilize Excel and Microsoft Office tools to track and manage project data effectively
  • Provide technical support and guidance related to electrical systems and balance of plant components
  • Facilitate effective communication between internal teams, subcontractors, and clients
What You’ll Bring
  • Proven experience managing multiple projects in medium voltage, commercial PV, and battery storage systems
  • Strong knowledge of electrical systems and balance of plant requirements
  • Proficiency in Excel and Microsoft Office Suite
  • Experience in writing scopes of work and purchase orders
  • Excellent organizational and time-management skills
  • Strong problem-solving abilities and attention to detail
  • Exceptional communication and interpersonal skills
Show more

משרות נוספות שיכולות לעניין אותך

22.04.2025
T

Tesla Desktop Support Technician Operations United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Excellent customer service skills, strong attention to details with excellent follow up. Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device...
תיאור:
What You’ll Do
  • Excellent customer service skills, strong attention to details with excellent follow up
  • Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking
  • Work with Backups, Active Directory, Exchange, Azure, and Windows server environments
  • Work with ECM, Imaging, packaging, scripting - Python or PowerShell
  • Work with enterprise remote imaging and administrative tools including SCCM, JAMF, Intune
  • Maintain and work with wireless technologies, LAN, VPN, DSL
  • Create, edit, and improve technical articles and other procedures for systems at Tesla
  • Work with the team lead, elevated set of permissions to address more challenging work within Active Directory, Office 365, and software licensing
  • Perform in compliance with policy guidelines and within time frames as defined in the team's SLAs and/or project requirements
  • Troubleshoot Windows 10 & 11, Mac OS, iOS & Android mobile operating systems
What You’ll Bring
  • Minimum of 4 years of experience with desktop support experience
  • Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred
  • Degree in Information Technology, Computer Science, or equivalent experience
Show more

משרות נוספות שיכולות לעניין אותך

16.04.2025
T

Tesla Lab Support Technician Drive Inverter United States, California, Fremont

Limitless High-tech career opportunities - Expoint
Learn and apply engineering test standards with a safety-first approach. Organize and maintain lab equipment, parts, and tools. Support environmental chamber logistics and lab operations. Assist technicians with test setup,...
תיאור:
What You’ll Do
  • Learn and apply engineering test standards with a safety-first approach
  • Organize and maintain lab equipment, parts, and tools
  • Support environmental chamber logistics and lab operations
  • Assist technicians with test setup, inspections, and teardown procedures
  • Assemble and disassemble test fixtures and equipment
  • Manage shipping, logistics, and organization of parts using forklifts and other equipment
  • Fabricate and troubleshoot wiring harnesses, including soldering, crimping, and interpreting wiring diagrams
What You’ll Bring
  • Ability to follow engineer/technician instructions to operate test equipment, hand tools, and data acquisition systems
  • Awareness of electrical hazards and commitment to maintaining a safe working environment
  • Strong teamwork and communication skills
  • Ability to lift at least 50 lbs and work in an industrial environment (90% indoors)
  • Hands-on experience using hand tools for basic shop operations
  • Ability to manage multiple priorities, stay organized, and meet deadlines
  • Basic knowledge of high-voltage DC systems, and associated safety protocols (training is a plus)
  • Proficiency in basic computer applications (Excel, Web Browsers, Word, Email/Calendars)
Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Responsible for moving and expediting wafers. Transacting wafers using MITECS; releasing holds; performing non-standard transactions. Following guidelines to unpark and release wafers, using current procedures. Clearly communicate in written/verbally with...
תיאור:
Company Description

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description
  • Responsible for moving and expediting wafers.
  • Transacting wafers using MITECS; releasing holds; performing non-standard transactions.
  • Following guidelines to unpark and release wafers, using current procedures.
  • Clearly communicate in written/verbally with various team members.
  • Must possess good communication, problem solving, basic computer and team building skills.
  • Candidate must be able to learn quickly and apply knowledge.
  • Candidate must be flexible with hours and work overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must have Knowledge and experience using MITECS
  • Must have basic computer skills; must be comfortable using Outlook, Teams, Windows applications such as, but not limited to Microsoft Excel.
  • Must have a strong sense of urgency/commitment and be result-oriented.
  • Must be very detail-oriented.
  • Must be a self-starter and quick learner.
  • Must be able to solve problems and troubleshoot minor issues.
  • High School/GED

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
  • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
  • You will be eligible to be considered for bonuses under either Western Digital’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Show more
תכננו את מהלך הקריירה הבא שלכם בתעשיית ההייטק עם אקספוינט! הפלטפורמה שלנו מציעה מגוון רחב של משרות Support Coordinator באזור United States, California, Fremont, ומעניקה לכם גישה לחברות הטובות ביותר בתחום. בין אם אתם מחפשים אתגר חדש או שינוי נוף, אקספוינט תקל על מציאת התאמת העבודה המושלמת עבורכם. עם מנוע החיפוש הקל לשימוש שלנו, תוכלו למצוא במהירות הזדמנויות עבודה ולחבור לחברות מובילות. הירשמו היום ועשו את הצעד הבא בקריירת ההיי-טק שלכם עם Expoint.