דרושים Sap Ixp Intern - Software Engineering ב-Sap ב-Japan, Ota

The Role:

As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer and solution roadmap development. You must:

• Analyze and implement SAP support methodology.
• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
• Be able to own, lead and coordinate operational tasks, escalations, and process improvements.
• Support the operation of technical system landscapes.
• Deliver high quality and ensure stable operations.
• Identify top issues, define an action plan, and drive the resolution process.

What you bring:

• Minimum 3+ years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience in the Administration and Operations of SAP solutions.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
• Background in SAP Solutions, SAP technology and products and cloud technology
• Technical background and understanding of current cloud technologies/Hyperscalers
• Experience in SAP HANA.
• Experience in Technical Architecture/Implementation/Change Management
• Knowledge of SAP Cloud solutions/portfolio would be an advantage.

​

This position requires access to customer data; Must be a U.S. citizen.

This role demands strong functional and technical knowledge of various IBP modules, including Demand, Supply, Inventory, and Sales and Operations Planning (SOP), plus experience working in SAP ECC/S4 HANA.

KEY RESPONSIBILITIES

2) Proactive Support and Innovation Activities

CORE CUSTOMER SUPPORT

• Key resource for managing customer issues related to data integration such as CI-DS, RTI, and future data integration solutions provided by SAP
• Handle sensitive escalated customer issues in team environments and individual-driven actions (incident solving or real-time support), in cooperation with experienced support engineers if necessary while maintaining a high level of customer satisfaction.
• Ability to independently analyze, troubleshoot, and resolve issues related to data and integrations, and seek help when needed.
• Resolve known errors by means of SAP Notes, Knowledge Base Articles, info docs derived from solved customer incidents, documentation, WIKI or verifying customized entries or hardware parameters
• Perform root cause analysis and provide solutions to customers in complex environments for specific fields/areas.
• Reproduce customer issues identifying the root cause and interacting with the development team to provide a final solution when required.
• Perform in weekend support and On-Call activities as required
• Taking ownership for the incoming queue to ensure fulfillment of customers' SLAs and other contractual KPIs when required by correctly escalating, transferring, and reducing priority on incidents.
• Demonstrate capability of processing P1 (Priority 1) incidents, requesting assistance as required.
• Strong communication skills to work effectively with stakeholders, both technical and non-technical.

PROACTIVE SUPPORT AND INNOVATION

• Create and maintain knowledge documents to support our customers and help colleagues to prevent similar issues or requests. (WIKI content, Knowledge Base Articles, Guided Answers)
• Test internal systems to prevent future issues on customer's systems.
• Contribute to innovation projects aimed at achieving our Vision and Goals and act as a Change Leader in the achievement of those projects.
• Participate in the SAP Community to help with incident deflection by participating in community discussions in customer and partner communities. (blog posts, tips and tricks, etc.)
• Drive improvement of Knowledge quality in area of expertise, both internally & externally.
• Work as functional expert in de-escalation and war rooms. (Engage in critical customer situations - e.g: CIM escalation, account escalation)

CONTINUOUS LEARNING CULTURE

• Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge.
• Attend e-Learning Lessons, Remote Learning Sessions, Classroom Training and Coaching.
• Get certified in Classroom Training or e-Learning Lessons as required by product or people leaders.
• Maintain your knowledge of new functionality and compliance changes.
• Carry out new tasks and embrace new projects as requested by leaders in the organization.
• Provide Coaching and Mentoring of new employees or colleagues for specific tasks. (e.g. as a EC-Coach)
• Demonstrate willingness to fulfill different roles as required to network effectively with stakeholders in the business.
• Develop deeper technical skills like reading code / debugging / creation of small corrections where applicable.

TECHNICAL QUALIFICATIONS

• 5+ years of implementing, administering, and troubleshooting enterprise level applications as a Data Integration Lead for IBP planning solution.
• Deep technical expertise in implementing CI-DS, RTI and other methods of integrating data in and out of IBP, S/4 HANA or other upstream/downstream systems.
• Strong knowledge of SAP IBP modules, including Demand, Supply, Inventory, and SOP.
• Proven experience as an SAP IBP Integration Lead, focusing on CI-DS, RTI and/or CIF.
• Deep understanding of attributes, master data types, and planning level concepts in IBP required to support data integration,including flexible master data and Business Meanings for Order-Based Planning (OBP).
• Strong experience with XML and data transformation techniques.
• Good understanding of SAP HANA tables and extractors for data extraction and integration tasks.
• Deep expertise with SAP ERP (ECC or S/4HANA) and how to extract data from these systems is crucial to this role.
• Ability to configure and manage Real-Time Integration Profiles and Communication Arrangements within SAP IBP.
• Knowledge of SAP bgRFC, OpenAPI, and SAP HANA Smart Data Integration (SDI) is a plus.
• Technical skills (debugging, tracing, verifying complex customizing).

EDUCATION

• Bachelor or Master’s Degree in Natural Science, Technology, Business or equivalent work experience in related field preferred. Professional Training & Certification.
• Topic area specific technical/ functional curriculum.

We win with inclusion

Washington DCJob Segment:Database, Cloud, Testing, Data Analyst, Engineer, Technology, Data, Engineering

YOUR FUTURE ROLE

We need your unique skills if you:

• thrive on frequent wins,
• enjoy the diversity of challenges from a wide variety of customers,
• are eager to employ technology and reusable assets to efficiently serve opportunities,
• flourish in a collaborative environment with partners and
• can advise a large client base of up to 80 customers annually.

YOUR PROFILE

• Delivering creative and remarkable customer presentations
• Showcasing SAP solutions addressing customers' specific business requirements
• Assessing customer priorities and transformation strategies to shape the optimal solution
• Responding to RfX inquiries within set deadlines in cooperation with our global RfX center & other experts
• Involving partners into opportunities and backing them to sell effectively
• Generating digital content for business development campaigns and delivering webinars
• Creating scalable digital content and best practices for consistent and efficient advisory services

EXPERIENCE AND LANGUAGE REQUIREMENTS

• Strong foundation of business processes and capabilities of Customer Experience Solutions.
• In-depth experience with SAP Sales & Service Cloud
• Strong presentation and communication skills
• Additional knowledge of additional SAP CX Solutions such as Customer Data Platform, Emarsys, Customer Data Cloud or Commerce Cloud is a plus
• 2+ years in customer-facing roles such as consulting, sales/presales or in product expert roles such as product/solution management/product marketing
• Fluency in German and English is a must for advising our clients.
• Solid grounding in SAP’s solution portfolio, partners, markets, and competition
• Bachelor’s or higher degree in business administration, engineering, computer science, or a related field, though degrees of equivalent experience are welcomed.

’ll become

Customer Success Manager (CSM) Responsibilities:

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learning-apply program that enhances your support into the CSM role, a critical customer facing function within our dynamic Customer Success board area.
• Immerse yourself in a multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

’ll bring

• 2-3 years’ work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management that include resolution and escalation management.
• Role Specific Skills: customer value proposition, customer success management, technology solution adoption, customer engagement, relationship building.
• Foundational Skills

There is a high likelihood a portion (4-6 weeks) of the program will be held in San Ramon, California in late Q3 of 2026. This decision will be made in Q1 2026.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

All internals must have Manager’s approval to transfer.

The Senior Information Security Compliance Analyst ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives for information security topics. As an expert you will provide subject matter expertise on security and risk management disciplines to identify, assess, respond, monitor, and report on risks. You will also ensure adherence to compliance by advising the implemention, and socializing policies, procedures, and standards to govern the protection of corporate infrastructure and applications.

Core tasks:

• Develops, evaluates and implements governance, risk and compliance processes and programs to mitigate cybersecurity risk and ensure protection of company and allied assets and information.
• Researches and interprets current and pending laws and regulations, industry standards and customer and vendor contracts to understand and communicate compliance requirements.
• Consults with business and technical leadership to ensure that data, processes and technology are designed for data protection and compliance.
• Conducts and/or oversees information security risk assessments and compliance audits.
• Monitors investigations and documentation of cybersecurity compliance issues and incidents.
• Reviews information security risk findings and non-compliance with business leaders and proposes solutions to mitigate risks.
• Establishes IT security audit procedures relevant to Information Security Standards and international data privacy laws.
• Evaluates and tests the design and operating effectiveness of IT security controls.
• Maintains compliance of internal IT security controls by meeting internal and external information security requirements.

Responsibilities:

• Support leadership on the development and implementation of security, compliance, and risk management strategy and operating priorities.
• Implement existing and new compliance requirements; facilitate policy compliance exceptions, as needed.
• Analyze risk events to capture their impact and the risk they present to business operations until mitigated.
• Develop program performance indicators and metrics pertaining to risk and compliance; report performance to leadership against established metrics.
• Provide subject matter expertise to business and IT stakeholders to assess project risks and controls.
• Develop/update third party risk assessments to ensure compliance to required standards.
• Enhance internal audit functions to increase process efficiency.
• Works in a fast-paced environment with managing several projects.
• Track risk response action plans to completion.
• Perform business impact analysis and develop/maintain risk register.
• Develop and present operational risk reports to leadership, including quantification of security risks to draw an informed decision towards determining expected financial loss exposure.
• Conceive and roll out applicable communication and training packages to business and technology stakeholders.
• Stay abreast on emerging regulatory updates, technological trends, and changing threat landscape to inform new policies and standards.

Education and Experience:

• Bachelor's Degree or equivalent combined experience
• 10+ years of professional experience in Security/Compliance
• Knowledge of managing security tools (Nessus, Splunk, Container Scanning tools)
• Knowledge of various Risk Management Frameworks
• Knowledge of cloud hyperscalers (AWS, Google, and Azure)
• Experience of vulnerability management programs

We win with inclusion

Washington DC

Three reasons to intern at SAP:

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Joining our team you will:

• Engage with customers by the means of calls and emails to ensure that SAP’s payment terms are observed
• Document and manage customer interactions within our system to ensure accurate records
• Collaborate effectively with team members and managers in a multicultural setting, leveraging your advanced communication skills
• Gain valuable insights into invoicing and complaint management across diverse business areas

What you’ll do:

Expected start date: October 01, 2025

In this role, you’ll:

• Assist in closing long overdue invoices
• Oversee and manage overdue receivables and communicate with customers to ensure timely invoice payments
• Help manage and organize the shared mailbox
• Handle administrative tasks efficiently
• Work on selected projects

Who you are:

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Language Skills: Proficiency in German and English is required
• Soft Skills: Very good communication and organizational skills, team spirit, flexibility, independence, and high motivation
• Information Management: Ability to navigate and manage a wealth of information dynamically

What you can expect:

• Diverse and Interesting Work: Engage in various tasks in our offices in Walldorf
• Personal and Professional Growth: We believe every employee is a talent and strive to help you reach your full potential
• Exciting Non-Work Activities: Participate in volunteering, charity, and sports events
• Career Advancement: Opportunities for growth in the financial field

Visit our for more information on the program

our set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Career Level: T2

Hiring Manager: Hedda Samia

Recruiter Name: Shotaku Ono

Who you’ll become

The Sales

As a Sales Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

What you’ll bring

• 2-3 years of work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Role Specific Skills: demand generation, Territory Management, deal qualification, customer relationship building and management, customer value proposition
• Foundational Skills：Complex problem solving, collaboration, creative thinking, customer focus, effective communication, emotional intelligence, learning agility, business acumen, artificial intelligence, resilience, English and Japanese language.

There is a high likelihood a portion (4-6 weeks) of the program will be held in San Ramon, California in late Q3 of 2026. This decision will be made in Q1 2026.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.