דרושים Customer Success Partner Advisor ב-Sap ב-Czechia, Prague

What You’ll Do

Your key responsibilities will include:

• Customer Engagement & Solution Alignment – Understand customer challenges, map them to SAP Cloud ERP solutions specifically in the above mentioned space, and provide strategic recommendations to drive success.
• Product Demonstrations & Storytelling – Develop and deliver impactful product demonstrations that showcase business value through compelling narratives.
• Collaboration with Account Teams – Work alongside sales, solution experts, and partners to position SAP solutions effectively and maximize success probabilities.
• Value Expansion & Adoption – Ensure customers realize the full potential of SAP solutions by driving adoption and continuously identifying opportunities for growth.
• Customer Experience & Trust Building – Foster strong relationships with customers, co-creating an SAP vision that aligns with their business objectives and builds long-term trust.

What You Bring

• 5+ years of experience in SAP solutions, Cloud ERP, or relevant Lines of Business.
• Strong technical and business acumen with expertise in one or more specialized areas.
• Working knowledge of Cloud, Hosted Services, SaaS, and PaaS models in a Business-to-Business environment.
• Proven ability to engage and build lasting customer relationships.
• Ability to quickly understand customer business goals and translate them into tailored solutions.
• Passion for storytelling – crafting engaging narratives and compelling presentations.
• Excellent communication and collaboration skills, with the ability to work cross-functionally
• Fluency in English and Italian.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you'll do

In your role as IT Project Expert, you will be responsible for supporting the ECS customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will

• Over See all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarize progress of project. Prepare reports for Higher management regarding status of project.

• Ability to work under pressure and constantly add value to customers and within the organization.

• Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with PMO, Partner Management team and Customer facing units etc.

• Support Partner Onboarding activities to handle E2E Build activities.

• Has experience on handling project related to the IT - Operations.

• Knowledge on the ITIL process.

• Experience in Leading and monitoring of complex activities and convert into the procedures.

• Driving the Transition projects and Quality improvement initiatives.

• Coordination with international teams in global projects.

• Preparation of project charter for the global projects.

• Coordination and completion of projects on time within budget and within scope.

What you bring

Are you analytical, self-motivated, and enjoy problem solving? Are you skilled in time management and task prioritization? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring:

• Minimum 10+ years of experience in Project Management role.

• 5+ years of experience in SAP Basis, managing/running landscape provisioning, installation, migration, and release upgrades.

• Willingness to work on APJ/EMEA time zones.

• Bachelor’s or higher degree in Engineering (Computer Science, Information Technology, Electronics, Electrical or equivalent)

• Excellent inter-personal communication skills to liaise with multiple stakeholders within SAP.

• Good understanding of SAP Next Generation solutions and services (S4HANA Cloud, Analytics, SCP, Cloud, Mobility, HANA, Sybase).

• Hyperscalers basic knowledge (Azure, AWS or GCP).

• Project Management Certification is good to have.

• Excellent command of de-escalating critical situations.

• Experience in working with cross-cultural teams or individuals.

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What you’ll do

The key aspects and responsibilities of your role will be:

• Supporting Sales in shaping deals for SAP's customers and coordinate activities across multi-functional teams from a deal’s quote to its closing.
• Reviewing and approving deals while ensuring compliance and completeness of quotes.
• Preparing contractual documents from templates as well as drafting legal language for deal specifics.
• Guiding and advising our internal stakeholders, especially the Sales team, on approvals, policies, and contracting requirements.
• Playing an active role to drive automation, standardization, and process improvements.

What you bring

• University Degree, preferably in Business or Economics, is advantageous.
• Language skills in German (C1 required) and English (B2).
• Excellent command of MS Office (Excel, Word, and Outlook).
• Ability to multitask, prioritize, and find solutions to business challenges.
• Ability to work under pressure and with tight deadlines.
• Diligent work ethic and strong analytical skills.
• Internal and external "Customer Focus" approach.
• Strong communication skills, proactive mindset, and "can do" attitude.
• Previous experience in sales supporting functions is a plus.

What's in it for you

Moreover, SAP puts high emphasis on a culture that fosters personal growth. Besides the SAP-wide learning offerings, we established several additional opportunities to grow on our team level. Among others, you will benefit from:

• Team workshops on various topics to learn together as a team and work on improving the ways we collaborate
• Opportunities to work on job-related projects aside from daily business, as well as dedicated roles (single point of contact) for topics with high relevance to our team
• Personal development offerings to gain competencies that will help shape a future career path
• Possibilities to join external customer meetings to support Sales colleagues in contract negotiations
• Job Shadowings to get to know other departments and roles within the company
• Travel budgets to visit other SAP offices and connect with colleagues there

Key responsibilities of the Regional Senior BTP Solution Advisor:

· Develop and innovate new programs for SAP Business Technology Platform.

· Enable new solution features, train teams on latest programs and best practices both internal audience like sales and solution advisory and externally customers and partners.

· Execute programs for key customers, monitor performance, and refine based on learnings through engagements.

· Create and share high-impact thought leadership assets internally and externally

· Strategic Deal support for top opportunities by building impactful prototypes, demos and proof-of-concepts to progress

· Engage with strategic customers build trust, understand needs, and deliver tailored BTP-centric content (solution architecture, demos, prototypes & POCs) for long-term partnerships.

· Collaborate with regional and market unit teams demand and support demand generation programs

· Collaborate with global teams to roll-out global best practices and roll-in learnings from the region

· Be an Evangelist of SAP BTP and the subject matter expert on the various services of SAP BTP.

Skills & Competencies

· Experience in translating a customer problem or process improvement to a SAP BTP based solution architecture

· Ability to build solution prototypes, POCs, Demos in quick time

· Ability to work effectively in a complex matrix environment and virtual team both within the region and with global teams.

· Excellent communication (oral and written), presentation, program management, and organizational skills.

· A self-starter, with energy and drive and the ability to manage multiple priorities.

· Master’s degree in computer science or related field OR Bachelor’s Degree in Computer Science with experience, Management Degree will be a plus.

· 5+ years’ experience in SAP BTP Solutions, with experience in building solutions using SAP BTP services

· Customer facing experience as well as working with wider team including sales, presales, industry, product development.

· Project Management: Proven ability to manage multiple projects simultaneously and drive them to successful completion

· Communication Skills: Excellent verbal and written communication skills, with the ability to create compelling internal and external communications

· Experience at a large, multi-national software/technology organization is a plus.

· Experience in latest cloud based solutions including programming models, AI & Gen AI, LLMs, etc.,

· Fluency in English and Indian languages written and oral communication

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Job Segment:Cloud, Computer Science, Solution Architect, ERP, Logistics, Technology, Operations

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you’ll do

As a Solution Advisor Senior Specialist, you will be the technical asset to theSales Team, helping our Solution Sales Executives and their prospective customers understand how to solve different business challenges with the LeanIX solutions.

You will educate and guide current and prospective customers toward the optimal setup needed to derive value from our product in a variety of different environments. Solution Engineers should be both technical and possess excellent communication skills the ability to describe complex problems using easy to understand language.You will work closely with the Customer Success and Product teams to ensure alignment with all product developments and customer use cases. In addition to having knowledge of Enterprise Architecture frameworks and IT Portfolio Management methodologies, the ideal candidate is passionate about both the LeanIX product and taking a consultative approach toward advising customers.

• Responsible for performingtechnical discovery with partners and end-users to uncover businesschallenges.
• Solve problems and demonstrate value by architecting customer solutions.
• Manage and develop partnership relationships and expectations and deliver a high level of customer satisfaction.
• Convey partner and customer requirements to internal technical experts when necessary.
• Successfully manage and execute technical proof of concepts (POCs)
• Build a community of technical resources at our partners that will sponsor LeanIX within the partner and their customer base.

What you bring

• 7+ years of Enterprise level presales experience within B2B SaaS environment

• Experience with giving tailored software live demos to prospects, customers or partners.
• Nice to have knowledge of EA or IT Service Management sales experience
• Ability to compile powerful PPT decks in minimal time and relevant content to the audience.
• Nice to have previous presales experience with IT engineering and operations targeted personas
• Analytical mindset with a focus on data-driven decision making
• Outstanding technical communication, presentation and relationship skills
• Passionate about solving problems with technology
• Ability to manage multiple projects simultaneously
• Demonstrate great solution selling - Through storytelling and solution demos, help prospect to understand how LeanIX support digital transformation.
• Fluent in English and Italian.

SAP LeanIX is a market leader for Enterprise Architecture, driving the modernization of IT landscapes and continuous business transformation. By offering a data-driven and automated approach enhanced with AI, SAP LeanIX helps organizations make sound decisions and collaborate more effectively. Your application information will therefore be shared across SAP and LeanIX recruiting and hiring teams.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 389122 | Work Area: Presales | Expected Travel: 0 - 100% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment:Information Technology, IT Architecture, ERP, Cloud, Pre-Sales, Technology, Sales

What you'll do:

As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

• Provide deep solution-specific expertise to support new sales and adoption for key customers
• Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
• Evaluate account qualification criteria to determine further investment in pursuing opportunities
• Establish yourself as a thought leader within the account team and fine-tune account strategy
• Collaborate with the team in creating overall themes and competitive differentiation
• Conduct vigorous dry runs on strategic deals and customer engagements
• Transition engagement to implementation partner/ Services teams effectively
• Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

Solution and knowledge area focus:

• SAP S/4 HANA Finance and Office of the CFO – Knowledge in the core finance modules and other SAP Finance areas such as treasury, cash, planning, budgeting and consolidation.
• Mandatory S/4HANA implementation experience.

What you bring:

• Professional experience with large software/IT organizations, preferably in a solution-specific segment
• SAP product experience and/or 5-7 years of relevant solutions/Lines of Business experience
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
• Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
• Focus on creating compelling storylines and themes for customer interactions
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
• Passion and energy in all customer interactions

Meet your team:

• Customer Advocate: Collaborate to complement solution expertise and support customers
• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

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