דרושים Senior Content Counsel Service Partnerships ב-Samsung ב-United States, New York

Role and Responsibilities

As streaming expands consumer options and access to premium content,

This individual must be able to think strategically, uncover and respond to evolving market dynamics, identify and rally the organization to troubleshoot issues with agency partner integrations.

RESPONSIBILITIES:

• Partner with major agency holding companies to understand and deliver on their programmatic business needs to further our holistic partners
• Team up with our ad server and SSP partners to enable agency partnerships
• Collaborate internallywith our Agency Development and sales teams as a consultantfor various platforms and integrations
• Develop workflows and processes to ensure operational excellence for agency programmatic activations
• Collaborate with Samsung Ads Product & Engineering team when development is required to enhance agency connections
• Troubleshoot technical issues within SSPs and ad serving platforms
• Constantly investigate how to make agency connections stronger and more efficient
• Identify optimization opportunities and provide recommendations on enhancements
• Clearly communicate technical concepts to internal and external stakeholders

REQUIRED QUALIFICATIONS:

• Deep understanding of the programmatic ecosystem, specifically around streaming TV/video and how agency holding companies participate
• 6-12+ years of industry or relatable experience with a significant portion spent working at a video publisher, SSP, ad server, or DSP
• Comfortable building out technical integrations between publisher and agency ad platform
• Experience in troubleshooting programmatic connections with agencies
• Comfortable interacting with large data sets, identifying patterns and trends to action off of
• Extensive experience in being hands-on keyboard in various SSPs

Skills and Qualifications

The salary range for this role is expected to be between $130,000 and $170,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Role and Responsibilities

• Strategic Vision Development & Alignment (with support from the VP and Team Leadership): Lead, develop and execute company’s long term strategic plans. Also, conduct comprehensive analysis to ensure strategic plans are aligned with market demands and company’s objectives.
• Market and Industry Analysis : Monitor and analyze industry trends, competitive landscape, and market shifts to identify strategic opportunities and threats. Also, provide insights into new business model innovation that can give Samsung competitive edge.
• Strategic Planning: Oversee the development of strategic plans, including short-term objectives and long-term goals, ensuring they support the overall corporate vision.
• Merger & Acquisition Due Diligence: Identify, evaluate, and recommend potential M&A opportunities that align with strategic goals. Manage due diligence and integration planning for acquisitions.
• Strategic Opportunity/Project Initiative Development : identify, evaluate, and develop new market opportunities and business models to drive growth; spearhead creation of strategic business cases; Oversee development of strategic projects from inception to execution, facilitating cross-divisional collaborations and ensuring they meet strategic goals
• Change Management: Lead change management efforts to ensure smooth transitions when new strategies are implemented, addressing cultural and operational shifts.
• Performance Monitoring: Implement metrics and KPIs to monitor strategy execution. Regularly review performance against strategic objectives and adjust plans as necessary.
• Cross-functional Leadership: Collaborate with department heads (e.g., Finance, HR, Operations) to ensure strategic initiatives are integrated across the organization.
• Stakeholder Engagement: Communicate strategic direction to the board of directors, executive team, and other key stakeholders. Facilitate buy-in and alignment on strategic priorities.
• Innovation Management: Promote a culture of innovation by fostering environments where new ideas can be tested and scaled. Ensure the company stays at the forefront of industry trends.
• Risk Management: Identify strategic risks and develop mitigation plans. Ensure that strategic decisions consider potential risks and their impacts.
• Strategic Partnership Development & CEO Networking Support : Build and nurture a network of external experts and C-level executives to bring innovative ideas and businessopportunity/partnershipsto Samsung. Identify, develop and manage Chief Executive level network in support of Samsung’s North America CEO in the U.S. market.
• Thought Leadership : Serve as a thought leader within the company, advocating for strategic thinking and innovation; present strategic insights and recommendations to executive leadership and externalcustomers/partners;develop overarching strategy and business analysis and presentations for the top management meetings.
• Strategic Meeting & Presentation Support: work with the leadership to prepare top management and cross-divisional level meetings and workshops including preparation of the agenda, presentation preparation, including all necessary back up analysis.
• Customer Experience: Continuously look for ways to enhance the Samsung’s customer experience through strategic decisions, whether through product enhancements, service offerings, or retail strategy.
• Customer/Installed base strategy: Continuously look for ways to enhance the customer experience through strategic decisions, whether through product enhancements, service offerings, or retail strategy, across LOB and services.

Skills and Qualifications

Qualifications

• Bachelor's Degree with 15+ years of directly related experience is required. Including, but not limited to strategic planning, business management, corporate leadership, and financial decision-making.
• MBA preferred
• Must have a strong working knowledge of management strategies, financial accounting, marketing, supply chain, and operations
• Experience communicating cross-functionally, domestically, globally and up & down an organization
• Ability to synthesize large amounts of information quickly
• Experience collaborating with senior executives across a large organization
• Experience leading innovation initiatives that create real world impact, including expertise in design thinking, consumer insights, experimentation, and user experience in a corporate and environment
• Outstanding written and verbal communication skills. Sophistication in communications, interpersonal relations and diplomacy.
• Excellent analytical, problem resolution and decision-making skills
• strategic planning and execution skills

Cultural fit and behavioral Competencies

• Thought leader who can drive action, embody and encourages intelligent creativity
• Enjoys working closely with multiple partners and complex stakeholders
• Idea generator: Consistently curious about the world and must be able to draw on your experience and also tools and techniques to solve innovation challenges
• Fast-thinking, nimble, adaptable and thrive in a fast-moving environment. Always to new ideas with the ability to recognize the business value of ideas
• Possess the demeanor, business maturity, intellect and integrity required to establish immediate credibility with key stakeholders within the company and motivate your team in a way which lets them play to their strengths
• Possess strong verbal and written communication skills and be masters in the art of persuasion to strategically get your point across
• Entrepreneurial spirit and a restless heart
• Head and heart in balance. Deeply human in understanding people problems and commercially sharp with advice
• Our people are smart and ambitious and also humble. Strong opinions lightly held is how we sum it up.
  Lifelong learners are a great fit for our organization

Leadership CORE Competencies

• EXCELLENCE
  Drives action with humility, EQ, and an unwavering passion for performance and results
• CHANGE
  Embodies and encourages intelligent creativity
• CO PROSPERITY
  Navigates highly matrixed and complex organizations successfully as part of a team
• PEOPLE
  Builds and develops best-in-class teams built on trust, accountability and mutual respect for each other and the organization
• INTEGRITY
  Inspires trust, confidence, and consensus across the organization by fostering relationships

Responsibilities

Key responsibilities include:

Strategic Planning & Analysis

• Oversee short- and long-term strategic planning.
• Develop internal and external communication strategies.
• Manage sales targets and gap closure actions with the national sales team.
• Provide industry insights on ecommerce vs. in-store shopping trends.
• Develop business cases and strategic options based on industry analysis, financial models, and ROI assessments.

Operational Leadership

• Drive quarterly business planning with national accounts.
• Participate in SCM meetings and ensure follow-through on key action items.
• Coordinate quarterly workshops between Sales and PM teams to track progress on goals and initiatives.
• Oversee planning for key customer meetings to ensure successful outcomes and address strategic issues.
• Identify process improvement opportunities between HQ functions and regional sales offices.

Strategic Initiatives

• Apply project management skills to meet key milestones on time and within budget.
• Lead cross-divisional task forces on strategic issues as requested by senior management.

Strategic Communications

• Create internal (Samsung) and external (customer) communications and presentations on key strategies and issues.
• Assist the retail sales VP in relaying critical information clearly and concisely.

Minimum Qualifications

• Education : Bachelor’s degree with 8 years of experience or Master’s degree with 6 years of experience.
• Strategic Thinking : Ability to translate strategic objectives into actionable plans.
• Operational Mindset : Detail-oriented with strong organizational and follow-through skills.
• Communication : Excellent verbal and written communication skills for cross-functional collaboration.
• Technical Proficiency : Strong knowledge of Microsoft Office, particularly Excel (quantitative analysis) and PowerPoint (presentation creation).
• Preferred Background : Experience in corporate strategy, strategic planning, finance, or operations; familiarity with consumer goods industries, especially consumer electronics.

Role and Responsibilities

• Drive the overall Customer Care strategy for Samsung Electroncis America, leading the customer service function across all divisions in B2B and B2C
• Elevate and grow digital care to become a critical customer care function, allowing for a truly omnichannel approach to customer service
• Manage all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy
• Partner cross-functionally to develop comprehensive solutions to customer pain points by serving as the VOC internally
• Provide strategic leadership and direction for the delivery of pre and post sales services and support to customers
• Leverage processes and technology to improve the efficiency of our support division
• Develop, track, and manage KPIs to ensure customer satisfaction and loyalty
• Build a collaborative, inclusive, hard-working culture within the Customer Care organization
• Identify, design, and implement process improvement strategies to maximize organizational effectiveness and evolve with our customers to deliver a world-class customer experience
• Manage all operational departments to ensure effective, metric-driven performance under established and new processes. Directs and coordinates all operational activities to advance company goals and objectives
• Partner with sales to ensure customer experience is healthy and hand off to support is well-transitioned
• Define and continually assess the roles and responsibilities within the organization and ensure communication across the organization to align on expectations and drive strategy
• Collaborate with design teams and provide feedback and data on product quality, repairability and usability to drive continuous improvement of Samsung products.

Skills and Qualifications

• Master’s or Bachelor’s degree (BS/BA) in Engineering, Business Administration, or related
• Minimum of fifteen years of experience in Service/Business Operations with ten years in a leadership capacity leading and motivating a diverse workforce.
• Proven leader who can create a high-performance culture of transformation
• Demonstrated ability to initiate, lead, and implement process improvements and departmental or organizational changes
• Digital Customer Service & Digital Analytics and/or web-based experience is desired
• Technical expertise and knowledge of hardware/software product lifecycle
• Experience dealing with complex implementation strategies with internal/external customers
• Familiar with quality, testing, support, regulatory, and client satisfaction issues
• Extensive management experience across several different aspects of software development and delivery
• Next generation thinking with a vision and knows what it takes to take customer service to a new level

The salary range for this role is expected to be between $300,000 and $500,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Role and Responsibilities

Role and Responsibilities

• Source, define and execute on new mobile app ecosystem partnerships. Canvas the mobile app ecosystem landscape and reach out to top global partners in key-industries (Social Media, Travel, Health, Productivity, e-commerce, Ride-share, AI etc) to drive new business (distribution opportunities, Galaxy Store apps, and other partnerships).

• Collaborate with Device Marketing team to build 360 app-distribution & marketing partnerships, inclusive of ATL + BTL marketing packages and B2B/B2C messaging

• Collaborate with Mobile Ad Sales organization to source and grow app partners distribution and monetization footprint across Samsung solutions

• Grow existing partnerships; identify new areas of collaboration and revenue opportunities with high value partners.

• Activities will include: defining new partnership opportunities, developing targets and sales materials, drafting and negotiating complex distribution agreements, and relationship building.

• Work cross-functionally across business, product, operations, and other parts of the organization (including Korea HQ) to develop and execute business strategy

• Support Galaxy Ecosystem Software & Hardware key objectives.

• Drive thought leadership on the evolving mobile ecosystem and advocate across the organization on behalf of partners and opportunities

• Inform long-term strategy of Samsung’s mobile content and services business, with focus around preload and distribution opportunities.

Skills and Qualifications

Skills and Qualifications

• 8 years of overall experience with BA/BS required, MBA preferred.

• 6+ years of experience in deal-making with mobile OEMs, managing mobile distribution, mobile Ads monetization, Carriers/Networks with deep understanding of the Android ecosystem.

• Familiarity with IronSource, AppLovin, Digital Turbine and pre and postload app industry

• Working experience with mobile app-stores across distribution, marketing and operations

• Working knowledge and experience on Carriers/Networks (T-mobile, AT&T, Verizon etc) marketing partnership-deal negotiations with app partners

• Ability to build strong relationships both internally and externally and ultimately close deals,

• Ability to plan, organize, and prioritize multiple complex assignments and projects.

• Excellent negotiation skills; ability to influence change and set new directions for business.

• Strong written, verbal communication, presentation and analytical skills required.

• Experience with complex, senior level negotiations; experience communicating with and presenting to C-level leadership

• Demonstrated ability to formulate and defend opinions regarding market and competitive direction along with associated impact on company strategy

• Self-motivated with ability to work in an unstructured environment. Candidates will have a strong mindset with a decisive “get it done” and “whatever it takes” mentality.

Role and Responsibilities

• Own and drive end-to-end partnership strategy across Samsung Ads’ core ad tech stack and demand-side ecosystem, including DSPs, SSPs, measurement partners, and other programmatic infrastructure.
• Lead all phases of the deal lifecycle—from sourcing and negotiating to execution and ongoing partner management.
• Manage, mentor, and develop a high-performing team responsible for day-to-day partner execution and operations.
• Identify and evaluate new business opportunities that drive incremental revenue, market share, or technical innovation for Samsung Ads.
• Apply exceptional negotiation skills to structure high-impact, scalable deals that balance partner needs with Samsung’s strategic and commercial priorities.
• Serve as the primary external point of contact for key platform and demand partners, building strong, trust-based relationships at senior levels.
• Collaborate cross-functionally with product, legal, finance, marketing, engineering, and executive leadership to align partnerships with business priorities.
• Lead the preparation and execution of legal agreements, including MSAs, renewals, and commercial amendments, in partnership with internal legal counsel.
• Monitor and optimize performance of active partnerships, ensuring operational excellence, efficient workflows, and the delivery of agreed-upon KPIs.
• Represent Samsung Ads in strategic business reviews, industry forums, and executive partner meetings.
• Stay informed on evolving trends across programmatic advertising, ad tech, and data privacy to inform strategy and uncover growth opportunities.

Skills and Qualifications

• BA/BS required; Master’s degree preferred.
• 10+ years of experience in AdTech, with a strong focus on partnerships, business development, and platform strategy.
• Proven success leading end-to-end deal processes, including structuring, redlining, and negotiating complex commercial agreements.
• Deep understanding of the CTV and mobile advertising ecosystems, including major players, technologies, and monetization models.
• Demonstrated track record of people leadership, including managing, mentoring, and scaling high-performing teams.
• Exceptional executive communication skills—able to synthesize complex topics for senior stakeholders and represent the business externally with credibility.
• Strong strategic thinking and analytical skills; able to evaluate new opportunities, develop hypotheses, and make data-informed decisions.
• Experience driving cross-functional initiatives across global organizations, working with product, legal, finance, engineering, and marketing teams.
• Highly organized, adaptable, and able to manage multiple priorities in a fast-paced, high-growth environment.
• Self-starter with a proactive, solutions-oriented mindset and comfort navigating ambiguity.
• Hybrid role – 3 days in-office required.

Key responsibilitiesinclude:

Strategic Planning &Analysis

• Oversee short- and long-term strategicplanning.
• Develop internal and external communicationstrategies.
• Manage sales targets and gap closure actions with the regional salesteam.
• Provide industry insights on e-commerce vs. in-store shoppingtrends.
• Develop business cases and strategic options based on industry analysis, financial models, and ROI assessments.

OperationalLeadership

• Drive quarterly business planning with regionalaccounts.
• Participate in SCM meetings and ensure follow-through on key actionitems.
• Coordinate quarterly workshops between Sales and PM teams to track progress on goals and initiatives.
• Oversee planning for key customer meetings to ensure successful outcomes and address strategic issues.
• Identify process improvement opportunities between HQ functions and regional salesoffices.

StrategicInitiatives

• Apply project management skills to meet key milestones on time and withinbudget.
• Lead cross-divisional task forces on strategic issues as requested by senior management.
• Create internal (Samsung) and external (customer) communications and presentations on key strategies and issues.
• Assist the Regional Sales VP in relaying critical information clearly andconcisely

Minimum Qualifications

• Education : Bachelor’s degree with 8 years of experience or Master’s degree with 6 years ofexperience.
• Strategic Thinking: Ability to translate strategic objectives into actionableplans.
• Operational Mindset: Detail-oriented with strong organizational and follow-throughskills.
• Communication : Excellent verbal and written communication skills for cross-functionalcollaboration.
• Technical Proficiency: Strong knowledge of Microsoft Office, particularly Excel (quantitative analysis) and PowerPoint (presentation creation).
• Preferred Background: Experience in corporate strategy, strategic planning, finance, or operations; familiarity with consumer goods industries, especially consumer electronics.

The salary range for this role is expected to be between $155,500 and $185,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.