Senior Manager Revenue Operations – Digital Health jobs at Samsung in United States, Mountain View

Role and Responsibilities

Role and Responsibilities:

• Lead the development of playbooks, business cases, and processes for new health services products and the underlying infrastructure to support these launches
• Develop and present innovative opportunities associated with new initiatives, evaluating feasibility and financial viability of the business case, to executives, launch team, and partners, gaining their agreement and support
• Lead cross-functional initiatives with various internal teams such as Product, Privacy, Compliance, Regulatory, and Marketing across different regions including US, Korea, and India, as well as external strategic partners to ensure timely and high-quality launches
• Drive forward privacy and regulatory review and Go-To-Market plans for new or fast-growing products
• Translate B2B customer feedback into the appropriate playbooks and infrastructure in partnership with cross-functional stakeholders
• Contribute to the development and execution of the Health Team’s strategy

Candidate Characteristics:

• Passionate about improving health and healthcare transformation, creating great customer experiences and solving problems
• Can build and execute simultaneously
• Understands healthcare user behavior amidst a rapidly changing regulatory environment
• Organized, detailed, goal driven, achievement-oriented with a problem solving mindset
• Exceptional communication skills with ability to “read the room” in new and unfamiliar environments
• Able to identify opportunities, take ownership and drive to completion
• Influences diverse stakeholders and leads without authority
• Able to think strategically and tactically
• Thrives in a highly dynamic and changing work environment
• Can operate in 0-to-1 and 1-to-2 environments
• Deep familiarity with market access challenges
• Ability to navigate international cultures and work across time zones and experienced with remotely-located development and design teams

Qualifications/Skills

• 8+ years of experience in management consulting, BizOps, ProdOps, privacy programs, product, and related disciplines
• Experience leading product and privacy programs and leading cross-functional teams and external partners for implementation
• Deep understanding of the mobile & digital health space with fluency in business models and knowledge of the competitive and regulatory landscape
• A drive to succeed, driven by a passion for products, and a deep understanding of customer experience
• Ability to leverage business cases and an understanding of development capacity to prioritize product roadmaps
• Proficiency in Korean language is desirable, but not mandatory
• Ability to deal with ambiguity, solve complex problems, navigate large, global organizations and apply logical thinking
• Professional services or advising and implementation experience

Physical/Mental Demands and Working Conditions:

• Work is generally performed in an office environment.
• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
• Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
• Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.
• Able to travel domestically or internationally, when required, to meet partners, development team, or other stakeholders.

• Working with our TV and Mobile product managers, lead the end-to-end development process for mini-games for Mobile, from conception and scoping to execution, release, and live operations.
• Define project scope clearly and produce detailed project requirement documents.
• Partner closely with engineering teams to ensure technical feasibility, robust documentation, and best-in-class developer experience.
• Collaborate with internal stakeholders across product, engineering, and design to ensure capabilities, features and objectives align with strategic business objectives and user engagement goals.
• Champion the user and developer experience through strong product thinking, usability improvements, and rapid iteration based on performance and partner feedback.
• Function as the creative owner of the game projects, ensuring that each game is fun, exciting, and enjoyable for our users.
• Review and evaluate game pitches from external developers, collaborating with internal stakeholders to greenlight projects that align with strategic goals.
• Manage and coordinate with third-party development teams, ensuring alignment with project goals, timelines, and quality standards.
• Track project progress, proactively manage timelines, and ensure that milestones and deadlines are consistently met.
• Identify, communicate, and manage potential risks and roadblocks to ensure smooth project progression.
• Regularly report project status to internal stakeholders, providing clear visibility into project health and progress.
• Facilitate stakeholder reviews, collect feedback systematically, and integrate feedback effectively into ongoing game development.
• Coordinate with external vendors to procure and deliver necessary assets to development teams efficiently.
• Oversee the successful delivery and launch of games, ensuring high-quality standards are consistently met.
• Manage post-launch game enhancements to continually optimize performance, user engagement, and overall player experience.

• 7 + years of professional experience leading creative projects in game development, particularly in developing small games or casual gaming experiences.
• Strong technical understanding of interactive media platforms, SDK development, and documentation standards.
• Demonstrated success in building or scaling platform tools for third-party developers, especially in gaming or entertainment.
• Excellent communication skills with a knack for translating complex technical concepts into accessible, partner-friendly documentation.
• Proven ability to work cross-functionally and drive alignment between engineering, product, and external development partners.
• Passion for innovation in gaming, interactive media, and the future of content engagement on connected TVs.
• Passion for creating high-quality, engaging game experiences tailored for connected TV and Mobile platforms.

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Role and Responsibilities

Role and Responsibilities

• Develop commercial strategy and operations for services innovation
• Create scalable pricing architectures, e.g., consumption-based or outcomes-based pricing models that align with long-term corporate and product strategy in digital health
• Partner with key corporate functions in the U.S. (Finance, Legal, HR) and leverage playbooks from similar U.S. business units to architect new business models
• Build operations processes, including the design of new pricing and billing models, and deal desk, forecasting, other critical commercial capabilities
• Establish KPIs, playbooks, etc. in collaboration with Product, Analytics, Partnerships, Marketing, partners and other teams
• Develop new processes, tools, and ROI frameworks to connect financial performance with product analytics
• Collaborate with Finance, Accounting, and HQ teams to enhance and streamline partner financial reporting
• Review services performance with leadership and cross-functional stakeholders
• Contribute to the development and execution of the health team’s strategy

Candidate Characteristics

• Passionate about SaaS operating model transformation
• Can build and execute simultaneously
• Organized, detailed, goal driven, achievement-oriented with a problem-solving mindset
• Exceptional communication skills with ability to “read the room” in new and unfamiliar environments
• Able to identify opportunities, take ownership and drive to completion while influencing without authority
• Thrives in a highly dynamic and changing work environment
• Can operate in 0-to-1 and 1-to-2 environments
• Experience across the digital health ecosystem and value chain including interactions with other HCLS incumbents
• Deep familiarity with market access challenges
• Ability to navigate international cultures and work across time zones and experience working with a remotely located operations team

Qualifications/Skills

• Top-tier MBA preferred
• 8+ years of experience in management consulting, BizOps, StratOps, RevOps, Sales Ops and related disciplines
• Strong forecasting and scenario modeling background
• Experience migrating companies from product/hardware to subscription/SaaS business models across a variety of tech stacks, including homegrown tech stacks
• Understanding of healthcare market dynamics and regulations
• Track record of building new business processes and capabilities within both early stage and large organizations
• Experience leading large cross-functional teams while leveraging shared services
• Professional services or advising and implementation experience

Physical/Mental Demands and Working Conditions

• Work is generally performed in an office environment.
• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
• Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
• Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.
• Able to travel domestically or internationally, when required, to meet partners, development team, or other stakeholders.

Role and Responsibilities

eCommerce is evolving fast and so are customer expectations. Traditional UX with predetermined and predictable outcomes, recommendation engines and static storefronts are no longer enough. Shoppers today are looking for intuitive, personal, and human-like experiences, where they can simply share what they need, and the journey adapts in real time to their unique context and preferences, just like interacting with a helpful person.

At Samsung Electronics, we're answering that call not by optimizing the old, but by inventing the new by focusing on human-centered, intelligent experiences. We’re not following a playbook, were writing it. At the forefront of a transformative shift in digital commerce, we're shaping the direction of next-generation eCommerce, where AI isnt just a tool, but the foundation of the entire buying experience.

This is the vision of Agentic eCommerce: a new paradigm where intelligent, autonomous AI agents dont just recommend, they reason, learn, and act. These agents redefine how products are discovered, evaluated, and purchased, creating shopping experiences that are seamless, adaptive, and deeply personal.

If you're excited by the idea of building something entirely new, where AI changes not just what people buy, but how they buy, join us. Help pioneer the intelligent eCommerce systems of tomorrow.

As an Applied AI Engineer, you’ll be at the helm of the latest AI innovations shaping the future of eCommerce. You'll lead technical direction while ensuring that AI systems solve real-world business problems. You thrive on first-principles thinking, with demonstrable product and business sense.

Collaborate closely with business stakeholders to prioritize and build AI-native experiences that directly impact key metrics like conversion, engagement, and customer satisfaction and architect, implement, and deploy Generative AI and LLM-powered systems to dramatically enhance the product buying journey and deliver measurable business ROI.

• .

• Collaborate with external partners to evaluate AI solutions and assess capabilities that support Samsung's eCommerce initiatives.

• Drive the development of autonomous agents that deliver hyper-personalized and intelligent shopping experiences at scale.

• Leverage Generative Engine Optimization (GEO) to enhance how products are surfaced, ranked, recommended, and seamlessly purchased within an AI-native, Agentic eCommerce environment.

Skills and Qualifications

• PhD or Master’s in Computer Science, Machine Learning, Statistics, Mathematics, or a related field

• 10+ years of industry experience with focus on building machine learning and AI-native solutions and platforms

• Proven experience leading AI product development at scale, driving business impact and delivering real-world value

• Deep expertise in ML frameworks (e.g., TensorFlow, PyTorch) and programming languages, Python, C++

• Strong technical foundation in deep learning, NLP, unsupervised learning, LLM compute time inference and reasoning, e.g. CoT prompting

• Hands-on experience with Generative AI and LLMs, with a track record of delivering business-critical AI solutions

• Expertise in distributed computing, GPU/multi-GPU training, and large-scale data processing

• Ability to translate business needs into technical solutions and ensure alignment between AI initiatives and business goals (e.g., increasing conversion, improving personalization, optimizing ranking)

• Strong problem-solving mindset and the ability to build scalable solutions that drive product and business outcomes

• Exceptional communication skills, with the ability to articulate complex technical concepts and their business implications to both technical and non-technical stakeholders

The salary range for this role, for candidates based in California, is expected to be between $265,500 and $280,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) orSEA_Accommodations_Ext@sea.samsung.comfor assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Role and Responsibilities

• Write efficient, clean, readable, fast, testable, documented code.
• Quickly prototyping and developing consumer-facing services that will be displayed on millions of devices.
• Collaborate with internal and external teams (Product Managers, UX designers) and other Software Engineers to deliver a compelling, easy-to-use product for the end consumers.
• Collaborate with peers and leaders across various Samsung Ad sites, driving cross-site efforts to improve platform capabilities.
• Ability to effectively communicate ideas to peers and distributed teams.
• Contributing towards building a system with a test-driven development /Agile approach
• As a senior member, you will mentor other team members on engineering best practices, enforce code review guidelines, and support the team through the product lifecycle.
• Drive quality by reviewing code by peers and spreading your expertise to the team, emphasizing unit testing.
• Work with geographically distributed teams.
• Work on Technical Proposals to improve the software design and architecture.

Skills and Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Typically requires minimum 6 years of related experience and a Bachelor's degree, or 4 years and a Master's degree; or a PhD with 2 years of experience
• At least 3 years proven experience as a JavaScript/Front-End Engineer in Ad Tech or a related industry.
• Experience building Javascript framework and libraries for consumer facing devices with low memory footprints focusing on application performance.
• Strong architectural and design skills.
• Proficiency with version control systems (e.g., Git) and front-end build tools (e.g., webpack, npm.).
• Experience with performance optimization, responsive design and cross-browser compatibility.
• Strong fundamental experience with Astro, Node.JS, React
• Expert level Knowledge of HTML, CSS and JavaScript.
• Passion for building reliable "done right the first time" web applications.
• A self-directed team player.

Not Required but Preferred

• Experience building Micro Front-end applications with Module Federation
• Experience working on API development using backendlanguages(Java,Golang,Ruby)
• Experience building a library of reusable components.
  • Experience with Material UI
  • Experience with Storybook

Key Responsibilities:

• Drive the end-to-end consumer product lifecycle, from ideation to launch, ensuring continuous optimization and growth.
• Develop and execute a data-driven product vision, strategy, and roadmap, aligning with business objectives, market trends, and user needs.
• Leverage analytics, user behavior data, and competitive intelligence to identify key opportunities and shape product direction, demonstrating data fluency and the ability to conduct independent analysis.
• Design, implement, and analyze experiments to validate hypotheses and optimize product performance.
• Define, track, and analyze KPIs and OKRs to measure product success and inform strategic decisions.
• Translate complex business challenges into clear, data-backed product requirements while balancing technical feasibility and business impact.
• Foster strong cross-functional collaboration with data science, engineering, design, marketing, and business teams to drive seamless execution.
• Effectively communicate product strategy, insights, and data-driven guidance to senior leadership, influencing key business decisions.
• Lead backlog prioritization and agile product development processes, ensuring that data insights drive prioritization and execution.
• Conduct deep post-launch impact analysis to optimize future iterations.
• Stay ahead of industry trends, evolving consumer behaviors, and advancements in data analytics to maintain a competitive edge.

QUALIFICATIONS

• 5+ years of Product Management experience, with a strong focus on consumer-facing streaming services.
• Proven track record of leveraging data analytics to drive product decisions and business growth at scale.
• Expertise in A/B testing methodologies, data visualization tools, and statistical analysis.
• Exceptional analytical skills, with the ability to interpret complex datasets, identify trends, and drive strategic decisions.
• Deep knowledge of the streaming industry, including market trends, competitive landscape, and user engagement strategies.
• Strong strategic thinking and problem-solving abilities, with a passion for building innovative, consumer-centric products.
• Excellent stakeholder management, communication, and presentation skills, with the ability to influence cross-functional teams and executive leadership.
• Self-motivated, proactive, and adaptable ambiguous environments.
• MBA or Master’s degree is a plus.

Market Strategy Development:

• Lead the creation and execution of data-driven go-to-market strategies for new product launches and feature updates, ensuring alignment with business goals and brand messaging.

• Conduct in-depth market research to understand consumer trends, pain points, and competitive landscape in the digital health industry.

Product Positioning & Messaging:

• Develop clear and compelling product positioning, messaging frameworks, and value propositions that differentiate our products in the consumer health market.

• Collaborate with product management and engineering teams to distill complex product features into benefits-focused messaging that resonates with target audiences.

Cross-Functional Collaboration:

• Collaborate and coordinate with global and other internal stakeholders in marketing to ensure alignment between product offerings, US market customer needs, and overall marketing strategy.

• Work closely with content, design teams to ensure consistent brand messaging and an integrated channel approach.

Campaign & Content Strategy:

• Lead end-to-end marketing campaigns to drive awareness, acquisition, and engagement across digital channels

• Develop a rich content calendar that includes product collateral, case studies, webinars, blogs, videos, and educational resources to engage users and showcase product benefits.

Customer Insights & Persona Development:

• Gather customer and market insights to inform product roadmap decisions and to guide marketing and content strategies.

Performance Tracking & Optimization:

• Define and track key performance metrics (KPIs) for all product marketing initiatives, ensuring they align with business goals and deliver measurable impact.

• Conduct post-launch evaluations and continuously optimize strategies based on performance data and consumer feedback.

Candidate Characteristics

• Passionate about improving health and healthcare transformation, creating great customer experiences, and solving problems

• Highly motivated and self-driven

• Organized, detailed, goal-driven, achievement oriented with a problem-solving mindset

• High EQ and empathy skills with the ability to “read the room” in new and unfamiliar environments

• Ability to quickly identify win-win opportunities, understand needs and priorities of different stakeholders, manage expectations, deescalate challenging dynamics with a view of short and long-term aims

• Highly collaborative with an approach and ability to manage multiple internal and external stakeholders towards a shared goal.

• Exceptional communication skills

• Able to function independently while coordinating closely with the larger team

• Able to think strategically and tactically

• Thrives in a highly dynamic and changing work environment

Qualifications/Skills

• Bachelor's degree in Marketing, Business, Communications, or a related field. Master’s degree or MBA is a plus.

• 7+ years of experience in product marketing or related roles, ideally within consumer health, digital health, or technology products.

• Proven experience in go-to-market planning and execution for consumer-focused health and health care applications

• Familiarity with digital marketing tactics, including SEO, SEM, social media, and email marketing.

• Proficiency with marketing and analytics tools

• Excellent written & oral communication skills with a proven ability to provide clarity in complex situations

• Excellent project management skills and the ability to manage multiple priorities in a fast-paced environment.

• Ability to work independently, quickly, and thoroughly to prioritize and complete tasks and meet deadlines