Lead the development of new tools and features to help customers adopt next generation functionality and features. Work closely with engineering, research, support, and sales teams to gather requirements and...
Craft unique messaging and value propositions that drive innovation for customers while showcasing the value of Service Cloud Voice. Develop industry-specific thought leadership content, including webinars, blogs, and case studies,...
Generate insightful recommendations based on hands-on analytics, financial modeling, and strategic analyses that directly influence key business decisions and improve the reporting of critical metrics. Design, build and maintain datasets...
Oversee and optimize select wellbeing programs end-to-end, ensuring alignment with business priorities. Conduct annual vendor evaluations, including developing measurable evaluation frameworks, analyze market trends and benchmark, lead contract negotiations, and...
Lead the development of new tools and features to help customers adopt next generation functionality and features. Work closely with engineering, research, support, and sales teams to gather requirements and...