דרושים Director Global Strategic Accounts - Travel ב-Paypal ב-United States, San Jose

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Own

Platform Strategy & Vision

• Define and lead theproduct vision for theAIDecisioning Platform, aligned with business goals across risk, compliance, and credit.

• Articulate along-term roadmapthat scales decisioning capabilities globally, across high-volume, low-latency environments.

End-to-End Stack Ownership

• Drive modernization across theentireAIdecisioningstack, including:

• Foundational data ingestion and quality frameworks

• Real-time and batch feature computation

• AI modeltraining,executionand orchestration

• Rules engines, decision logic, and policyevaluation

• Monitoring, alerting and agentic response

• Ensure the platform ismodular, scalable, and domain-agnosticwhile supporting domain-specific needs.

Product Development & Execution

• Lead product lifecycle from ideation to launch, with an emphasis on customer-centric design and developer experience.

• Balance technical depth and product intuition to makeprioritizationandtradeoffs in a complex ecosystem.

Speed, Accuracy & Resilience

• Set the product direction for improvingdecision latency, model integration speed, and decision quality.

• Prioritize performance, reliability, and observability as first-class platform capabilities.

Cross-Functional Leadership

• fraud, credit, compliance, data science, and infrastructure teamsto understand evolving needs and use cases.

• Align stakeholders across domains to drivestandardization, reduce duplication, and accelerate adoption.

Looking For

Minimum Qualifications

• 10+ years inproduct management, with 5+ years inplatform,ML Ops,ML infrastructure, or decisioning systems

• Strong technical background indataanalytics, ML/AI platforms, feature stores, or policy engines

Preferred Qualifications

• Proventrack recordbuildingdata-driven,ML/AI, real-time decisioning or scoring platforms at scale

• Experience supportingmultiple risk domains or regulated environmentsis a strong plus

Leadership & Mindset

• Strategic thinker who canown a long-term visionwhile delivering iteratively

• Platform evangelist who treats internal teams as customers

• Excellent communication and stakeholder alignment skills

• Comfortable leading in amatrixed, fast-paced environment

Why Join Us?

This is acareer-defining opportunityto shape the next-generationof AIdecisioning platform at PayPalimpactingbillions of decisions annuallyacross fraud, credit, and compliance.join a mission-drivenmodernizing andbuilding scalableand decisioninginfrastructure that powers the future of trustworthy financial innovation.

not justoptimizingdecisions.reimagining howfaster, smarter, and safer.

Ready to redefinedecisioning at PayPal? Apply now and help us buildnext.

Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Essential Responsibilities:

• Lead functional projects and programs to optimize operational processes.
• Identify issues and recommend best practices for process improvements.
• Partner with various departments to understand business trends.
• Drive business or process improvements within the function.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a point of contact or liaison between business leadership, staff, and other key partners.
• Promote transparent reporting and foster a culture of data-driven decision-making by defining key metrics and evaluating progress.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Essential Responsibilities:

• Establish overall business or technical strategy with significant impact on PayPal operations.
• Influence decision-making at the executive level.
• Conduct discovery and develop strategies tailored to each organization.
• Negotiate and close customer contracts, determining pricing and agreements.
• Support account planning, business reviews, and strategic customer touchpoints.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Summary:

As the Director of Global Strategic, you will be an executive leader responsible for defining and executing PayPal’s strategy for integrating with the world's largest digital platforms, marketplaces, and e-commerce ecosystems. This high-impact role requires a strategic product and business leader with a proventrack recordof driving significant market share growth, managing large revenue streams, and securing C-level alignment for multi-year digital initiatives. You will be accountable for architecting and scaling product-led partnerships that position PayPal at the forefront of the future of commerce and agentic platforms.

Essential Responsibilities:

• Define the global strategic roadmap for PayPal’s presence across major digital platforms and commerce segments, ensuring alignment with corporate priorities and long-term vision.

• Billion in processed volume.

• Develop and execute complex go-to-market strategies for new payment solutions (e.g., BNPL/installments, subscriptions, stablecoins) across global platform partners.

• Secure executive alignment and critical resource prioritization by managing and influencing CEO and EVP-level stakeholders both internally at PayPal and externally with strategic partners.

• Lead deep cross-functional collaboration with Product, Engineering, Regional Commercial, Marketing, and Sales teams to ensure seamless product integration and GTM execution.

• Mentor and lead a high-performing global team, fostering a culture of ownership, accountability, and operational excellence.

Expected Qualifications:

• 15+ yearsof professional experience with a minimum of10+ yearsin a senior leadership role within Payments, e-Commerce, FinTech, or a platform-based ecosystem.

• Demonstrated executive leadership indigital payments, driving market share through strategic partnerships and product management.

• Deep specialization inPayments, eCommerce, loyalty, and complexgo-to-market strategies.

• Proven ability toarchitect and scale product-led partnershipsthat deliver measurable business impact.

• Exceptional executive presence, communication, and negotiation skills, witha track recordof securing funding and C-level commitment for multi-year strategic initiatives.

Preferred Qualification:

• Master’s degree in business administration (MBA) ora relatedfield.

• Expertise innext-generation payment systems, including BNPL/installments, subscriptions, stablecoins, and complex multi-seller marketplace infrastructures.

• Experience leading global expansion and managing initiatives across multiple geographies.

Job Requirements:

• 5years+ work experience in Sales and Solution selling

• Experience with Team management

• Commercial acumento leadCEO-levelnegotiation.

• Understanding of technical requirements for Solution selling

valid authorization to work in the country where the position is advertised/. Relocation support will not be provided for this role.

Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Essential Responsibilities:

• Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership
• Defines engineering health objectives that drive organization health, engineering best practices and operational targets
• Drives product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals
• Responsible for the delivery of programs, establishing annual organizational goals and ensuring performance and results that impact both their domain and potentially enterprise
• Develops engineering strategy that translates into operational and tactical plans; uses ground-breaking methods to think beyond existing solutions
• Sets the tri-annual roadmap for a domain level organization. Defines the operational strategy for a domain based on a defined budget
• Evaluates key business challenges and can complete complex, ambiguous initiatives having impact across engineering; directs the development of new or innovative solutions. Ability to deal with high levels of technical domain level ambiguity.
• Collaborates with direct team, managers in org, stakeholders, managers in other orgs, external partners and business stakeholders

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Essential Responsibilities:

• Define and own the engineering strategy and roadmap for P2P and related financial services (e.g. balance, funds-in, wallet).
• Foster a culture of experimentation, innovation, high performance, and quality.
• Technical Excellence & Architecture
• Ensure architectural integrity, scalability, reliability, performance, and security of P2P systems.
• Drive adoption of best practices in engineering, code quality, automation, metrics, and observability.
• Cross-Functional Partnership
• Collaborate closely with Product, Design, Risk/Compliance, Operations, and Business stakeholders to align engineering efforts with customer and business outcomes.
• Serve as a bridge between technical and non-technical stakeholders, effectively communicating complex concepts.
• Team Building & Talent Development
• Recruit, mentor, and retain top-tier engineering leaders and individual contributors.
• Develop career growth paths and technical leadership across the organization.
• Operational / Financial Oversight
• Manage budgets, resource allocations, and timelines.
• Ensure projects and initiatives are delivered on schedule and within scope.
• Customer-Centricity & Market Insights
• Drive decisions that “work backwards from the customer,” understanding end-user needs and behavior.
• Stay abreast

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develops and articulates a clear, compelling enterprise systems vision and strategy in alignment with PayPal-wide strategy and operations that inspires others
• Oversees and directs the creation of enterprise systems strategy across PayPal, with direct impact on PayPal revenue, expense, budget, and growth
• Negotiates with and influences the decision-making of senior internal and external executives and decision-makers
• Inspires group leaders and directors to cultivate a team environment where everyone can perform at their best and receive opportunities for development; build and develop talent to meet long-term business objectives and strategy
• Focused on the long-term success and strategy of enterprise systems

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Summary

As the Senior Director of Enterprise Systems, you will lead a large-scale global technology organization delivering critical enterprise platforms across HR, Legal and Employee Experience. You will oversee multiple functional domains spanning HR Systems, Employee Experience Technology and Legal Technology leading a global team across the US and APAC.

Strategic Vision & Leadership

• Develops and articulates a clear, compelling enterprise systems vision and strategy in alignment with PayPal-wide strategy and operations that inspires others
• Oversees and directs the creation of enterprise systems strategy across PayPal, with direct impact on PayPal revenue, expense, budget, and growth
• Focused on the long-term success and strategy of enterprise systems - anticipate future business needs and position platforms for 3-5 year scalability
• Partner with C-suite executives (CHROs, General Counsel, CFO) to translate business needs into scalable technology solutions while driving platform modernization
• Establish architectural standards, technology roadmaps, and investment priorities aligned with PayPal's long-term objectives, making decisions that may have long-term effects on PayPal's success

Executive Influence & Stakeholder Management

• Build trusted partnerships with C-suite executives across HR, Legal, Finance, and Employee Experience organizations
• Negotiates with and influences the decision-making of senior internal and external executives and decision-makers
• Lead vendor strategy and negotiations for enterprise platforms (Workday, Salesforce, etc.) at executive level
• Advocate for enterprise systems investments at executive forums and budget planning cycles while representing enterprise technology in cross-functional strategic initiatives
• Work with senior leaders to provide cohesive direction towards PayPal goals, serving as key advisor on complex business situations

Organizational & Talent Leadership

• Inspires group leaders and directors to cultivate a team environment where everyone can perform at their best and receive opportunities for development
• Build and develop talent to meet long-term business objectives and strategy - lead senior leadership team across globally distributed teams
• Drive organizational efficiency through span optimization, structural improvements, and clear roles, responsibilities, and decision rights across functional domains
• Foster culture of innovation, accountability, and continuous improvement across US, APAC, and other international operations
• Manage comprehensive talent pipeline and develop methods and techniques for how projects, programs, and people operate, creating lasting organizational capabilities

Operational Excellence & System Optimization

• Oversee the implementation and optimization of large-scale enterprise systems, ensuring alignment with business processes to enhance operational efficiency
• Ensure reliable operations of mission-critical enterprise systems (99.9%+ uptime) with established SLAs, KPIs, and operational metrics
• Drive incident management, problem resolution, and continuous service improvement while managing capacity planning and resource allocation
• Implement Agile/DevOps practices and engineering best practices across the organization
• Control activities across multiple areas with notable risk and complexity, leading resolution of highly complex or unique business situations

Transformation & Program Leadership

• Lead large-scale transformation programs across HR and Legal platforms with comprehensive program governance and stakeholder communication
• Drive adoption of emerging technologies (AI/ML, automation) to enhance operational efficiency and establish enterprise systems as strategic enabler
• Champion automation, self-service, and developer productivity initiatives while ensuring security, compliance, and data governance standards
• Anticipate factors that could impact strategy and PayPal's position in the marketplace
• Contribute results that lead to development of innovative strategies, services, or products

Experience:

• 15+ years in technology leadership roles, with at least 5 years managing organizations of 100+ people
• Deep expertise in enterprise systems (HR Tech, Legal Tech, FinTech, or Employee Experience platforms)
• Proven track record delivering large-scale transformation programs with direct impact on revenue, expense, and growth
• Experience managing globally distributed teams across multiple time zones and geographies
• Strong background in platform architecture, SaaS technologies, and cloud infrastructure
• Prior experience with Workday, Salesforce, or similar enterprise platforms highly preferred
• Demonstrated ability to influence and negotiate with senior executives and decision-makers

Leadership Capabilities:

• Visionary leadership: Ability to develop and articulate compelling long-term strategy that inspires teams
• Executive presence: Commands credibility with C-suite stakeholders and external partners
• Talent development: Track record of building high-performing teams and developing future leaders
• Strategic thinking: Translates business strategy into technology execution with PayPal-wide impact
• Change management: Leads organizations through transformation with empathy and clarity
• Organizational design: Optimizes structure, spans, and accountability frameworks

Technical Depth:

• Strong understanding of modern software engineering practices (Agile, DevOps, CI/CD)
• Knowledge of enterprise architecture patterns, integration technologies, APIs
• Familiarity with AI/ML applications in enterprise technology
• Understanding of security, compliance, and data governance requirements
• Experience with cloud platforms (AWS, GCP, Azure)

Business Acumen:

• P&L management and budget accountability with direct impact on PayPal's financial metrics
• Vendor negotiation and contract management at enterprise scale
• ROI analysis and business case development
• Understanding of HR, Legal, Finance business processes and their strategic importance to PayPal

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

What you'll do

• Define and drive the design vision for onboarding and compliance platforms at a global scale

• Lead, mentor, and inspire multiple design teams, fostering innovation, inclusivity, and design excellence

• Partner with executives and cross-functional leaders to align design with business growth and compliance

• Collaborate across teams to balance global consistency with user- and region-specific needs

• Champion user-centered solutions with executives and senior stakeholders, influencing priorities and trade-offs

• Serve on the Platforms & Tools leadership team, shaping strategy and driving alignment across critical initiatives

• Pioneer innovative solutions—including AI and automation—for onboarding, verification, and regulatory workflows

What we’re looking for

• 15+ years in product design, with 5+ years leading design teams at scale

• Experience designing global, multi-market platforms in regulated industries

• Portfolio showing large-scale transformations with measurable business and customer impact

• Executive presence with strong communication and influencing skills across functions and geographies

• Expertise in design systems, workflow design, and operational excellence

• Passion for financial inclusion and building trusted, accessible, and compliant experiences

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and articulate a clear, compelling vision and strategy focused on enhancing PayPal's marketing strategy and brand identity that inspires others
• Oversee and direct the development of creative strategies, content programs and campaigns with direct impact on PayPal revenue, expense, budget, and growth
• Negotiate with and influence the decision-making of senior internal and external executives and decision-makers
• Create operational and strategic objectives and plans for fostering brand loyalty using domain knowledge and extensive expertise
• Provide guidance to critical cross-functional and cross-organizational teams focused on business transformation across PayPal
• Identify and resolve strategic problems or issues by developing new or innovative solutions

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Lead the development and global implementation of PayPal’s brand strategy—rooted in customer insight, competitive positioning, and company vision.

• Own and evolve the brand’s core elements: voice, tone, behavior, narrative, naming, architecture, and design systems—ensuring alignment across geographies, channels, and audiences.

• Drive brand governance and brand architecture across PayPal’s product and services portfolio, balancing consistency with local and cultural relevance.

• Set the creative vision and define the bar for excellence in PayPal’s brand storytelling, advertising, and communications.

• Inspire internal and external creative teams to deliver bold, emotionally resonant work across integrated campaigns, content, and experiences.

• Champion the use of design, language, and digital innovation to bring the brand to life across every customer interaction.

• Architect and launch cross-functional, insight-led global campaigns that drive measurable brand and business outcomes.

• Ensure brand marketing and product marketing are seamlessly aligned, with cohesive narratives spanning paid, owned, earned, and in-product channels.

• Optimize go-to-market strategies in collaboration with media, performance marketing, and regional teams.

• Collaborate closely with Product, Communications, Customer Experience, and Executive Leadership to embed brand thinking across the organization.

• Guide consistent implementation of brand voice and standards across web, app, CRM, service, and partner experiences.

• Leverage brand health metrics, market research, and cultural intelligence to identify new opportunities and guide strategic decision-making.

• Develop and present actionable performance insights to executive leadership; iterate creative strategies based on results.

• Build, lead, and mentor a high-performing global brand and creative team—cultivating a culture of creativity, curiosity, innovation, and accountability.

• Promote creative experimentation and continuous improvement, supported by strong operational rigor.

• Bring a forward-looking perspective to brand building, actively exploring emerging platforms, AI technologies, and digital tools to scale creative impact.

• Identify ways to leverage AI to increase creative effectiveness, enhance storytelling, and streamline workflows.

• 14+ years of progressive experience in global brand strategy, marketing, and creative leadership within high-growth or Fortune 500 organizations.

• 7+ years in senior leadership roles managing multidisciplinary brand, design, and creative teams.

• Demonstrated success driving brand transformation and leading large-scale global brand campaigns with quantifiable impact.

• Expertise in brand positioning, narrative development, identity systems, tone of voice, and integrated marketing strategy.

• Strong executive presence and influence, with the ability to align diverse stakeholders and present confidently at the C-level.

• Deep understanding of consumer research, brand health tracking, and campaign analytics.

• Passion for creativity, innovation, and culture—with a demonstrated ability to leverage AI and emerging technology to elevate brand effectiveness and efficiency.

• Experience in fintech, technology, lifestyle, or other consumer-driven global industries strongly preferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please