דרושים Lead Ux Researcher ב-Paypal ב-צרפת

This job will contribute, ask questions, engage, and collaborate with your immediate team. You will occasionally suggest efficiencies and exercise judgment on important issues.

Essential Responsibilities:

• Engage and collaborate with immediate team members.
• Contribute to solutions and suggest process efficiencies.
• Exercise judgment on issues of importance within the team.
• '--Assist in early-stage sales funnel activities to drive revenue growth.
• Utilize customer contact information to nurture interest and gain commitment.

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

We welcome applications from candidates of all backgrounds. While this role does not require bilingual skills, the ability to communicate fluently in both French and English is highly valued and will be considered a strong asset.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The USA national hourly pay range for this role is $39 to $64

Our Benefits:

Any general requests for consideration of your skills, please

As the Lead Product Manager for Channel & Automation, you’ll architect the foundation that makes intelligent Service comms scalable, intelligent, and timely. You’ll own the orchestration layer that powers personalized, multi-channel service messaging across in-product surfaces, email, dashboards, and agent tools. From building a rules engine that decides when and how we reach out, to defining priority logic for service campaigns, you’ll be the brain behind every automated interaction. Your work will directly impact system responsiveness, service consistency, and the speed at which issues get fixed all while empowering other product and operations teams to move faster with less friction.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Define and execute the vision of autonomous resolution for merchants & consumers, identifying opportunities to improve signup, onboarding, and activation experiences.
• Advocate for a customer-first mindset by understanding user needs and pain points, ensuring solutions are scalable and impactful.
• Develop KPIs and key success metrics for growth initiatives, continuously monitoring performance and iterating for improvements.
• Author clear PRDs with measurable success criteria, rooted in real customer needs
• Partner across design, engineering, service and analytics to ship and iterate
• Lead cross-functional reviews, influence decision-making, and manageinterdependencies
• Operate with urgency and an MVP mindset, bias to validate and launch quickly
• Communicate progress, risks, and results clearly to executives and cross-functional teams
• Own and optimize conversion funnels, A/B testing hypotheses to improve activation and engagement metrics.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

As a Staff Experience Researcher specializing in Experience Measurement, you'll be responsible for executing and optimizing measurement frameworks that connect customer feedback to behavioral and financial data. You'll leverage large-scale data analytics, advanced statistical methods, and customer listening posts to generate actionable insights that drive strategic product decisions for a product domain.

Essential Responsibilities:

• Develop clear plans and priorities to gather insights and make data-driven decisions to meet team performance
• Perform more-complex analysis using highly specialized product knowledge and advanced business expertise
• Lead functional projects and programs that enhance user experiences based on research findings.
• Design methodologies including user testing, surveys and data analysis understanding of business needs and industry trends
• Develop and implement research methodologies that optimize user testing and data collection processes.
• Contribute to the continuous improvement of research practices and team efficiencies.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Advanced degree (Master's or PhD preferred) in, Psychology, Human-Computer Interaction, Statistics, Economics, Data Analytics, or related quantitative field
• Strong expertise in statistical analysis, modeling, and quantitative research methods
• Proficiency in analytical tools including SQL, Python, R, and visualization platforms like Tableau or Power BI
• Experience with customer experience platforms, survey tools (Qualtrics), and data collection methodologies
• Understanding of experimental design, A/B testing, and longitudinal research approaches
• Proven ability to design, execute, and analyze quantitative research studies aimed at understanding and measuring customer experience

• Experience working with measurement frameworks and supporting scalable research programs
• Strong communication and stakeholder management skills with ability to work effectively across teams

• Demonstrated ability to influence product teams and drive improvements through data-driven insights
• Experience supporting and mentoring junior researchers
• Proven ability to present quantitative findings in clear, compelling formats for diverse audiences

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $137,500 to $236,500

Belonging at PayPal:

Any general requests for consideration of your skills, please

This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Collaborate with internal teams to influence the quality and effectiveness of internal control processes.
• Evaluate and recommend alternative solutions to improve internal control systems.
• May act as a subject matter resource for entry level and developing colleagues
• Conduct assessments of internal control effectiveness and compliance.
• Engage in continuous improvement initiatives to enhance internal control practices.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• 5+ years of relevant risk management experience in the payments industry, financial services, management consulting, and/or project management
• Strong understanding of the cryptocurrency environment
• Demonstrated experience with the Three Lines of Defense model
• Strong project management skills, with the ability to facilitate group discussions and run meetings
• Proven ability to learn quickly, manage multiple projects, and drive/achieve results
• Comfortable in a fast-paced and dynamic environment with a high degree of accuracy

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $84,500 to $140,250

Belonging at PayPal:

Any general requests for consideration of your skills, please