דרושים ב-Paypal ב-Australia, Sydney

Job Description:

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Expected Qualifications:

• Bachelor’s degree OR Any equivalent combination of education and experience.
• Available for 12 months. Full time will be preferred, min. 3 working days per week.

Preferred Qualification:

This is a 12-month internship.

Meet our team

• From the moment that you join our team we will aspire to make your employment experience an outstanding and engaging one. We are passionate and proud of our company. It is this vigor and attitude that helps us execute well, every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities, and discover a place for you.

Your day to day

• Perform Market Research, audits of industries and analysis of potential new verticals to identify new merchants for the enterprise segment.

• Qualitative Analysis of leads, assist in engaging with merchants that meet enterprise criteria.
• Assist in analyzing payment flow of existing merchants and identify integration improvements as well as potential upsells of PayPal products.
• Facilitate the onboarding of merchants in conjunction with the Enterprise Sales team, helping with the collection of documents from merchants.
• Support the Iberia team in daily activities, competitor analysis, internal presentations, newsletters etc.

What do you need to bring

• Strong organizational skills and effective time management.
• Good team player with a collaborative approach and be able to create quality relationships quickly, whilst also working well independently.
• Have a good sense of initiative, self-motivation and willingness to learn.
• Knowledge or payments industry or ecommerce is preferable

• Currently enrolled at university for a degree in a business / commercial or related subject. Can also be in the process of preparing final dissertation
• Available for 12 months. Full time will be preferred, min. 3 working days per week.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and manage partnership marketing strategies to drive business growth and engagement
• Build and maintain relationships with partners, including regional system integrators, digital agencies, and consultants
• Audit the existing developer program experience and identify areas for improvement
• Design, build, and deploy strategic marketing communications to support the developer lifecycle
• Take ownership of developer-focused platforms, enhancing architecture, content, and SEO
• Plan and execute lead generation campaigns and lifecycle communications for developers
• Manage Developer Meetup events, including invitations, logistics, and execution
• Collaborate with partners to create joint go-to-market strategies and co-marketing initiatives
• Create marketing toolkit content to help developers promote solutions on their own channels
• Work closely with data and analytics teams to track performance and optimize strategies

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Own and Execute Partnership Campaigns: Lead the end-to-end development and delivery of consumer co-marketing campaigns with key merchants and brands — from concept and pitch through execution and post-campaign analysis.

• Drive Growth Through Collaboration: Build and nurture strong, trust-based partner relationships, co-creating programs and promotions that deliver measurable business impact and inspire consumer engagement.

• Identify and Secure New Opportunities: Proactively pitch partnership ideas to merchants in partnership with Sales, demonstrating commercial acumen and creating mutually beneficial opportunities that advance both PayPal’s and partners’ goals.

• Lead Hands-On Execution: Oversee creative development, campaign setup, asset delivery, and activation across digital and in-store channels to ensure best-in-class execution.

• Collaborate Across Teams: Work cross-functionally with internal partners — including brand, product, analytics, and legal — to ensure alignment, efficiency, and flawless delivery.

• Measure and Optimize: Track and analyze performance metrics, translating insights into actionable recommendations to continuously improve campaign results and partnership value.

Expected Qualifications:

• Minimum of 8 years of relevant work experience a Bachelor's degree or equivalent experience.

Belonging at PayPal:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead functional sales development projects and programs.
• Partner with others to analyze business trends.
• Recommend best practices for sales development.
• Contribute to business or process improvements.
• Mentor and guide team members to achieve sales objectives.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

- Substantial and proven experience in selling technology-based solutions, ideally within payments, financial services, or digital commerce industries.

- Demonstrated success in complex B2B/B2C environments, generating pipeline and exceeding sales or partnership quotas.

- Strong understanding of financial processes, payment platforms, and commercial partnerships.

- Excellent communication and presentation skills with ability to engage senior decision-makers, including C-level executives.

Our Benefits:

Any general requests for consideration of your skills, please

Core Responsibilities:

• Provide governance assistance and administration support for all PayPal Australia Boards and Committees.

• Assist with all external information requests, including court subpoenas, regulatory notices and liquidation escalations.

• Assist with implementation of law reforms and legislative changes.

• Manage legal operations for the legal team, which includes maintaining legal advice library, legal team folders and templates.

• Undertake legal research on ad-hoc projects and legal topics.

Preferred Qualification:

• 0-2 years post qualification experience with a major law firm and/or in house experience in the Payments or Financial Services industry. Experience in corporate governance, board support, financial services and payment services, and legal operations would be advantageous.

• Undergraduate degree from a reputable university.

• Highly Organised: Exceptional attention to detail with strong ability to manage and track multiple legal matters, board events, and deadlines.

• Excellent Communication Skills: Strong verbal and written communication abilities to draft clear governance and legal documents and engage confidently with internal and external stakeholders.

• Proactive and Positive Attitude : Self-starter with a can-do spirit who takes initiative and seeks opportunities to add value beyond assigned tasks.

• Strong Time Management : Ability to manage competing priorities, meet tight deadlines, and consistently deliver high-quality work.

• Diligent and Reliable: Demonstrates high levels of accuracy, confidentiality, integrity and dependability in all tasks.

• Collaborative Team Player : Works effectively in team environments and supports colleagues to meet shared goals.

• Effective Stakeholder Management : Builds strong working relationships across legal, business, governance team and external partners to deliver outcomes and ensure smooth coordination between functions.

• Thrives Under Pressure: Maintains composure and efficiency in fast-paced and high-pressure situations, adapting quickly to shifting priorities.

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

This high level performer will create great connections for our sales reps into the largest and most impressive companies in the market. The BDR will achieve this primarily through their own prospecting of leads, supplemented by additional campaigns from internal teams, such as Enterprise Marketing. The BDR will use appropriate methods, such as calling, email, and social/professional platforms to filter, identify, and warm up these leads to then pass across to our Enterprise Sales reps to close the deal. Ultimately, you will boost sales and contribute to our long-term business growth.

Your day to day:

• Use your market knowledge to proactively identify merchants not yet using PayPal and build a pipeline of prospective leads to contact.
• Contact prospective merchants across phone, email, in-person events and social platforms to generate and uncover new opportunities.
• Perform initial needs assessment of prospect while identifying existing pain points to determine how PayPal’s platform could address those needs.
• Set up meetings or calls between (prospective) merchants and our enterprise sales executives.
• Maintain accurate and updated records for all activities in Salesforce.com
• Research and stay up to date on current market trends, opportunities and competition
• Conduct research to expand contact lists within targeted accounts using tools like Zoominfo, Sales Navigator and other methods.

What do you need to bring:

• Desire to learn enterprise sales methodologies and strategies.
• Proven work experience as a Business Development Representative, Sales Executive or similar role. SaaS sales experience is a plus.
• Dynamic hunter personality with a drive to reach decision makers is essential.
• Demonstrated track record of achieving both individual and team goals in a professional setting.
• Ability to work collaboratively and effectively, both on a team and individually, in a high energy, ever-changing, dynamic sales environment.
• Proficiency in Salesforce.com and Outreach.io is a plus.
• Excellent communication and negotiation skills
• Good knowledge of the Australian market and ecommerce trends
• Excellent level of English is required

Our Benefits:

Any general requests for consideration of your skills, please

Meet our team

• This role reports directly to the Director of Risk and Compliance and is suited to an experienced Manager who demonstrates resilience and sound judgment when navigating complex issues involving a wide range of internal and external stakeholders. With strong negotiation skills and excellent written and verbal communication, you are confident in delivering clear, professional, and actionable advice across all levels of the business.

• The successful candidate will be responsible for maintaining and enhancing the PayPal Australia’s risk and compliance framework, ensuring the organization meets its regulatory obligations and manages emerging risks effectively. This position offers the chance to contribute to an organization known for its strong values and employee-centric culture.

Champion a proactive risk and compliance culture that supports ethical decision-making and long-term resilience.

Drive continuous improvement by using data, insights, and lessons learned to uplift policies, controls, and operations.

Empower teams through clear, practical guidance and by simplifying complex regulatory requirements into actionable steps.

Build strong relationships with regulators and key stakeholders, reinforcing trust and transparency.

Your day-to-day

• Develop, maintain, and embed the risk management and compliance frameworks, aligned with regulatory expectations and business needs.

• Act as a trusted advisor to senior leaders and business units, providing expert guidance on risk and compliance matters.

• Provide guidance to business partners relating to the development of controls for reviewing new products and features and other business initiatives.

• Conduct assessments of applicability and impact of new and/or changes to Australian regulations and regulatory guidance.

• Provide oversight and support to the business in the implementation of regulatory change management initiatives.

• Provide support for local regulatory interactions, examinations and adhoc requests.

• Assist in execution of risk assessments and provide effective challenge to the first line of defence.

• Provide ongoing support of issue management and remediation efforts.

• Assist with the development of policies, procedures and/or guidelines.

• Prepare periodic reports summarizing the business units’ risk and control environment for senior management, committee and Board meetings.

• Collaborate with cross-functional teams; strive to deliver exceptional and responsive service by providing risk and compliance management expertise in a clear, solution oriented and customer-focused manner.

• Support maintenance of risks in line with risk taxonomy, framework and assessment process.

• Support first line in prioritization of risk mitigation.

• Escalate timely and actionable information to key stakeholders.

• Prepare and deliver reports for executive committees, boards etc

• Stay abreast of regulatory changes and ensure the business is positioned to respond in a timely and effective manner.

What do you need to bring

• Strong knowledge of global financial institutions, money service business, and/or banking compliance, including sound knowledge of prudential compliance, Governance, licensing and risk and compliance management frameworks. A good understanding of consumer law and regulations is preferred.

• 5+ years of experience in a large organization including demonstrated leadership in building risk and compliance frameworks.

• Experience with regulators and the regulatory exam process, ideally for non-bank financial institutions.

• Law degree preferred.

• Ability to communicate complex matters in a simple and clear manner.

• Ability to take ownership of outcomes and the ability to work with business unit teams to confront issues and drive performance.

• Skilled at identifying and recommending cost effective solutions and organizing resource allocation.

• Extensive experience in partnering with and advising business stakeholders, particularly in the context of a rapidly changing environment.

• Strong problem solving and operational process skills and attention to detail.

• Excellent ability to analyze regulatory risks in complex business processes and recommend controls to mitigate those risks.

• Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.

• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.

• Ability to work within a matrixed environment, and cross functionally with operations and technology functions.

• Ability to operate with strong integrity with the ability to handle projects of a sensitive and confidential nature.

• Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.

Our Benefits:

Any general requests for consideration of your skills, please

Your way to impact

• Lead and support the effective handling of complex customer complaints, ensuring fair, timely, and compliant outcomes.

• Engage with AFCA and internal stakeholders to resolve escalated matters professionally and constructively.

• Conduct root cause analysis and identify opportunities for process improvements to reduce recurring issues.

• Provide clear, actionable advice to internal teams, helping them navigate complaints and compliance requirements.

• Influence internal policies and procedures by sharing insights gained through complaint trends and investigations.

• Contribute to broader risk and compliance initiatives, including incident reviews, control testing, and regulatory change.

• Help foster a culture of accountability, continuous improvement, and strong governance across the organization.

Your day-to-day

• Supporting the strategic management of PayPal’s Internal and External Dispute Resolution process.

• Analyzing and reporting on complaints data to PayPal’s Executive Management Team.

• Monitoring and tracking of Service Level Agreements and support strategic direction where needed.

• Responsible for drafting responses to complaints and investigations from government agencies.

• Responsible for drafting submissions to tribunal matters.

• Effective partnership with Compliance Team to proactively identify and manage the regulatory risk for the business.

• Ability to manage complex and difficult issues and conversations.

• Strong critical thinking and problem-solving skills, including the ability to analyze operational and financial impact of various alternatives and risk mitigation approaches.

• Ability to perform in a high-energy fast paced environment with tight deadlines.

• Putting customers first and drive customer advocacy internally and externally.

• Develop relationships across PayPal as trusted collaborator and advisor on the complainant’s needs.

• Support and guide PayPal’s Executive Escalations Team to ensure a strong focus on servicing for excellence, execution, quality, and speed.

• Ensuring that processes and procedures are up to standard and applied as required, developing them further in collaboration with PayPal’s Compliance Team and Executive Escalations Team.

• Contribute to broader risk and compliance activities as needed.

What do you need to bring

• 2-4 years’ experience in complaint management, including review customer complaints, identifying root cause and trends, and developing solutions.

• Understanding and knowledge of RG165.

• Strong data analysis skills and reporting skills.

• Strong verbal and written communication skills.

• Ability to work well in a matrixed environment, collaborating across multiple departments, levels, and regions.

• Ability to work both independently and as part of a team, escalating challenges or concerns promptly and appropriately.

• Strong report writing experience and experience in data analysis.

• A general understanding of Risk and Compliance Frameworks

Our Benefits:

Any general requests for consideration of your skills, please