דרושים Gws Operational Excellence Program Support Lead ב-Kla ב-United Kingdom, Newport

Works on issues where analysis of situations or data requires an in-depth knowledge of organisational objectives, as well as an understanding of company “politics.” Implements strategic policies when selecting methods, techniques, and evaluation criteria for acquiring results. Establishes and assures alignment to budgets, schedules, work plans and performance requirements.

Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from, others in critical situations, without damage to the relationship.

Leads activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods, and staffing. In some instances this manager may be responsible for running staff function and may not have subordinate managers.

• BSc degree or equivalent experience in Engineering, Science or Technical field. M.SC/MBA – is an advantage
• In depth understanding of semiconductor process and interaction within semiconductor production FAB
• Significant experience in asemiconductor/capitalequipment environment
• Strong communication and presentation skills
• Prepared to travel about 15% of time to our customers all over the world!

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, car allowance, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance.

• Identify and implement process improvements with a critical focus on “Key performance indicators”, “Internal Risk Assessment programs” and “Data” (both integrity of and analysis”,
• Support key internal partners and some wider KLA business groups (Facilities Global Engineering, IT and Software and Field Service organisation).
• Drive the design and implementation of new business processes with organizational context and priorities in mind.
• Monitor, measure, and analyse the efficiency of new initiatives and processes, adjusting as needed.
• Work closely with operational leaders and other teams to find opportunities for process enhancements.
• Provide training and guidance to teams on new processes and how to identify improvement opportunities.
• Develop and implement further operational excellence improvement programs.
• Lead cross-functional project teams to drive process improvements.
• Establish and support key performance metrics and dashboards for monitoring operational performance.
• Assist in facilitating organisational change by leading and supporting operational and global initiatives within GWS.
• Support internal GWS process development (with focus on standardisation, compliance, regulations, and operational & business standards (including ISO and equivalent).

• Proven experience in operations management and a keen understanding of Lean Six Sigma methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional projects.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team
• Good project management skills

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Collaborative and supportive work environment.

• A bachelor's degree or equivalent experience in business, engineering, or a related field of work
• Certification in Lean Six Sigma or other relevant methodologies.
• Experience in a similar role within manufacturing industries.
• Knowledge of industry-specific regulations and standards.

• ISO process and auditing
• Statistical analysis skills
• Technical focus (Semiconductor or Pharmaceutical is preferable) – clean room experience is an advantage.
• Software packages including Power BI, Project Management software, SharePoint, Dashboards & MS office suite
• Excellent analytical, problem-solving, and project management skills

Purpose of the Role:

In this role, you will engage with multi-functional teams around the world to develop a plan to service these new products in the field.

Your day-to-day responsibilities will include:

• Reduce program serviceability risk by acting as the Voice of Service throughout the Product Life Cycle (PLC) for new products by developing a service strategy that encompasses: Cost of Service Modeling, Reliability Modeling, Retrofits, Intellectual Property protections, calibrations, and PM Optimizations
• Build solid expertise in overall system operation, integration, andcalibrations/diagnosticswith a hands-on approach by learning from Tech Support Engineers and Design Engineers to better support Alpha & Beta Systems as well as retrofits.
• Start building a detailed Product Support Plan (PSP), Service Readiness Review (SRR), Design For Service (DFS) and Cost Of Service (COS) models, by working with engineering, marketing, finance, and service that details KLA’s strategy for supporting newproducts.
• Develop product service education and knowledge across the Product Support Organization using training classes, Augmented Reality (AR), individual coaching, documents, and other knowledge capture tools to elevate your co-worker’s readiness to serve.
• Conduct spares obsolescence risk analysis and coordinate with the Spares Planning team to build and start initiatives that mitigate Service supply chain risk, including closing known issues and collaboration with GSS Engineering and Operation team.
• Contribute to the service alert meetings and Plan of Action (POA) development for critical issues and other sustaining activities. Capture and document Best Known Method (BKM) and other improvements into knowledge database.
• Work closely with cross-divisional NPI Best Practice Team to improve and develop existing BKMs by participating in discussions, conducting training, and providing feedback.
• Actively manage and support beta installs in-person by auditing procedures, updating existing documents, identifying training gaps, and solving unforeseen problems as they arise to drive continuous improvement for future installs and upgrades.
• Ability to travel internationally < 25%

SPTS is proud to be an equal opportunity employer. For this role we are looking for someone who is:

• Logical – You’ll think logically while providing customer solutions.
• Well organised – You’ll work autonomously, often in different time zones and be trusted to work without assistance or management.
• Composed – You’ll thrive in thesometimes-pressurisedenvironment of semiconductor manufacturing environments.
• Able to demonstrate strong Communication skills – You’ll enjoy establishing and maintaining good working relationships with both customers and colleagues.

Your qualifications:

• Minimum HNCElectrical/ElectricalEngineering/Mechatronicsor related discipline and proven experience.
• Excellent technical writing and documentation skills.
• Expertise in Basic Microsoft Software Packages.
• Excellent presentation skills and a demonstrated level of comfort in front of various audiences.
• Experience with SPTS products is highly desirable, especially Plasma Etch, PVD, PECVD or RE products.
• An eagerness to learn new technologies, processes, and techniques.

SPTS’s benefits package includes:

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance.

Purpose of the role

Working hours: Monday to Friday 6am-2pm (week 1) and 2pm-10pm (week 2). There may also be the requirement to work on a night shift basis.

This position is a 6 month fixed term contract.

Your day to day responsibilities will include:

• Shortage clearance

• Replenishment of consumables

• Completion of jobs from work centers

• Pulling of material on to the shop floor

• Delivering complete assemblies back to stores

SPTS is proud to be an equal opportunity employer. For this role we are looking for someone who:

• Has a good educational background with experience in a similar role – desirable but not essential

• Ideally experience in a stores / production / material handling environment

• Self motivated

• Good communication skills

SPTS’s benefits package includes:

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance, generous shift allowance and overtime premiums.

***SPTS, division of KLA, is proud to be an inclusive and diverse employer. To enhance our diverse workforce and business growth we offer a flexible working culture, please let us know how we can support your needs - full time, part time, job share, flexible hours***

Responsibilities

• Lead a small team of software testers, mentoring them and guiding their development

• Implement strong working practices in software testing

• Work with the team during the Software Development Lifecycle (SDLC), to ensure test requirements are understood, detailed, and considered in the software design

• Coordinate monthly software releases (sprints) for compliance with SDLC and SQA needs

• Design, implement and maintain a groundbreaking test management environment

• Liaise with equipment owners to secure testing resources

• Build and drive test protocols, for manual and automated testing

• Lead bug reporting from internal and external collaborators

• Recreate and validate bug reports, identifying root causes

• Report bugs found during execution of development and regression testing

• Verify bug fixes provided by the development team, re-raise if not fixed

Basic Qualifications

• Proven experience in software test roles

• Experience testing Windows based applications written in C++ and/or C#

• Can demonstrate resourcefulness in solving problems

• Strong communication skills (written and verbal)

• Motivated to learn new skills

• Build and implement effective acceptance tests in functionality, performance, and usability

• Able to build and maintain automated test scripts/programs.

• Experience working in a defect/feature tracking system such as Azure DevOps, JIRA, etc

• Experience with CI/CD Pipelines

• Have a drive for continuous improvement

Desired

• Experience with any of the following areas will improve your profile

• Has led a small team of software testers

• Has implemented a test management environment

• Holds certification in software testing e.g. Certified Tester Foundation Level (CTFL)

• Software configuration management experience

• Knowledge of programming languages, such as C++, C#, Java, Python

• Project planning and task estimation

• Working in an Agile development process

• Semiconductor validated experience

• Experience with MSTest and/or GTest

• Basics of statistics, data analytics, and machine learning

SPTS’s benefits package includes:

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance, generous shift allowance and overtime premiums.