דרושים People Generalist Apacnew ב-Forter ב-Singapore, Singapore

What you'll be doing:

• Business Partnership & Employee Relations
  • Provide consultation on HR-related topics and procedures for leaders and employees across the region including workforce planning, succession planning, performance management, organizational design changes, R&P processes, talent mobility, and termination discussions.
  • Partner with local leaders in China, Singapore, Japan, and Australia on strategically building out their rapidly growing teams.
  • Partner closely with the global Recruitment team to understand any issues the team is facing in attracting talent and help to identify strategic opportunities to address local talent shortages.
• People Operations
  • Ensure legal compliance and provide guidance in local employment laws, processes, and policies.
  • Assist the HR operations team with policy administration, benefits administration, HR systems/data management, employment verifications and general HR inquiries for the region.
  • Own the onboarding and offboarding process for employees across the region.
  • Partner with HR Operations to review and develop our total rewards program for the region.
• Employee Experience
  • Own all employees experience projects and events - cultivating an inclusive, cross-region community and culture through producing engaging and fun online or face-to-face team activities, celebrating milestones, regional swag and gifts, and training.
  • Manage operational projects related to our existing or future office spaces - working with vendors, contractors, architects, etc.
• Global HR Initiatives
  • Partner with the Global HR Leadership team to create and execute HR strategies and strategic initiatives for the team.

What you'll need:

• • 3+ years working as an People Generalist, ideally within a fast-growing technology organization with experience across employee relations, employee experience, and people operations
  • Support growth in multi-geographical locations across APAC in a matrix-managed environment with an understanding of region specific employment laws and best practices. Ideally across Singapore, China, Japan, and Australia
  • Proven experience implementing a variety of HR programs and initiatives
  • Proven experience acting as the main point of contact for Senior Leaders on local HR issues
  • Champion of diversity, equity, and inclusion throughout the employee lifecycle
  • Action-oriented problem solver who is resourceful and focused on continuous development and improvement
  • Experience with Excel and the ability to use data to identify meaningful insight
  • Mandarin proficiency is highly beneficial

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, )
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
• Anti-Fraud Solution of the Year at the Payments Awards ( )
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Generous PTO policy
• Half day Fridays

Sales and Pipeline: Become a trusted payments voice for our prospects

• Build and manage relationships with a large list of named enterprise accounts, using a consultative approach to identify challenges that Forter's suite of payment solutions can resolve.
• Collaborate with sales teams and Pre-sales Solutions Consultants to create and tailor custom proposals, presentations and ROI models for prospects.
• Own the sales cycle by identifying and engaging key decision-makers (economic champions/buyers) within major accounts, including Financial Institutions and Payment Service Providers, and delivering Forter's value proposition effectively.
• Achieve and exceed ambitious customer acquisition and revenue growth targets by driving pipeline growth and securing new business.

Marketing and Thought Leadership: Brand Amplification

• Represent Forter as a thought leader by engaging with the payments community through industry events, conferences, and strategic content creation.
• Deliver insightful market commentary on the payments landscape in APAC, establishing Forter as the go-to authority on payment trends and innovations.

Cross-Team Collaboration: Driving Internal Expertise and Product Alignment

• Partner closely with internal teams to provide regional insights that influence product roadmap decisions and sales strategy.
• Act as the expert voice on APAC payment priorities, contributing to the development of sales collateral and shaping Forter's long-term expansion plans.
• Share field analysis and feedback to enhance Forter’s offerings and better meet market needs.

• Proven track record of 5–7 years in the payments space, particularly in e-commerce and enterprise solutions.
• Demonstrated success in building and/or selling innovative payment solutions
• Expertise in payment processes/solutions such as card vaulting, authorization, 3DS authentication, and processor routing.
• A well-established network within top eCommerce and Payment Service Provider companies.
• Strong interpersonal skills to build relationships, develop partnerships, and foster commercial opportunities.
• Experience in a fast-paced startup or dynamic environment, demonstrating adaptability and resilience.
• Exceptional communication and presentation skills, with a polished professional presence.
• Ability to travel as required to meet with customers, attend industry events, and engage with stakeholders.