דרושים Bilingual Experience Hire Recruiter ב-Ey ב-Canada, Toronto

As an EM Supervising Associate, you will be responsible for supporting deployment; development; and capacity management of the Consulting client-serving professionals. You will be responsible for reporting requirements in order to effectively deploy client-serving professionals and provide them with meaningful career experiences. You'll receive regular supervision on a day-to-day basis to set appropriate priorities.

The Experience Management (EM) Supervising Associate will be supporting Consulting Canada as a member of the national Experience Management team.

Deployment:

• Address complex scheduling assignments for assigned competencies.
• Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills, development opportunities and project risk.
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
• Proactively monitor and highlight unassigned resources to minimize unassigned time
• Regularly communicate material schedule changes to the appropriate Experience Manager
• Communicate regularly with Experience Management team on the status of staffing requirements

Teaming:

• Demonstrate effective teaming with Consulting and cross service line EM team(s) by proactively/creatively responding to requests.
• Involved in ad hoc projects as required (i.e. task forces, reporting, process improvement committees, training manuals etc.)
• Identify ways to improve Experience Management processes
• Participate in the orientation of new hires by providing an overview of the Experience Management function and operating model
• Partner with the Consulting Talent Team (i.e. HR) on Performance Management initiatives
• High degree of expertise on Experience Management systems/enablers including but not limited to ProFinda, Retain/MERA; EYA; EY Discover; Mercury; and SuccessFactors.
• Work with peers across Consulting regions by contributing to EM priorities; task forces; and/or projects

Reporting:

• Act as a subject matter resource on EM tools/enablers
• Assist with the creation of Service Line; Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics
• Create reports and pivot tables for deployment data

Skills and attributes for success

• Bachelor's degree, or equivalent work experience
• Experience staffing consulting roles/professionals
• Advanced PowerBI and Microsoft Excel skills
• Proficient in other Microsoft applications
• Strong analytical skills, with attention to detail
• English language skills - very strong written and verbal communication
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
• Strong problem-solving skills
• Flexible in adapting to constantly changing priorities
• Outstanding teamwork and interpersonal skills
• Confident at working independently and a self-starter
• Adept at handling multiple tasks, with strong organizational skills
• 3-5 years of relevant work experience
• Experience in a professional services firm desirable

Ideally, you’ll also

• French language will be considered an asset

What we offer you

The salary range for this job in British Columbia is $75,600 to $113,400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

The EM Supervising Associate will provide coverage and support to our
Toronto Private Assurance group.

The Experience Management (EM) Supervising Associate is a member of the Assurance Canada Experience Management team, contributing to the goals of maximum deployment of our practitioners and comprehensive project staffing for delivery of our engagements. The Supervising Associate will develop and facilitate timely resource deployment solutions for their local client base; develop expertise and knowledge of professional staff skill sets and project requirements; analyse utilization data and deployment information and participate in developing and facilitating resource deployment strategies.

Your key responsibilities

As an EM Supervising Associate, you will be responsible for the deployment, development and capacity management of the client-serving professionals within the Toronto Private group. You will support the Experience Management strategy to effectively deploy Assurance client-serving professionals and provide them with meaningful career experiences. You will be working regularly with Partners, managers and senior leadership to support the client serving professionals. Duties include:

• Responsible for staffing of intermediate – senior levels of resources. Maintaining accuracy of client data management system including resource projections.
• Overseeing an associate who handles junior/intern allocations.
• Maintain databases regarding client data, staff preferences, skills and restrictions as required
• Produce weekly communications including general forecasting, availability and capacity management reporting as required
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
• Build and maintain strong relationships with Partners and senior leadership to ensure staffing demands are being met. Provide regular reporting and updates to leaders in the practice to help solve staffing challenges
• Assist with annual planning process - incl. data input to planning tool as directed by EM team leaders
• Communicate regularly with EM and practice managers on status of staffing requirements and issues
• Identify over/under utilized individuals and bring to attention of EMs as required.
• Identify conflicts and resolve or escalate
• Support EM Lead in addressing complex scheduling assignments.
• Confirm resource independence prior to client bookings where applicable
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Communicate regularly with Experience Management team on the status of staffing requirements
• Demonstrate effective teaming with Assurance and cross service line EM team(s) by proactively/creatively responding to requests.
• Participate in the orientation of new hires by providing an overview of the Experience Management function and operating model
• Partner with the Assurance Talent Team (i.e. HR) on Performance Management initiatives
• Work with peers across the Canadian Assurance EM team to share resources and leading practices
• Involved in ad hoc projects as required

Skills and attributes for success

• Bachelor's degree, or equivalent work experience
• 3-4 years of relevant work experience
• Advanced Microsoft Excel skills
• Strong analytical skills, with meticulous attention to detail
• Very strong written and verbal communication
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
• Strong problem-solving skills
• Outstanding teamwork and interpersonal skills
• Ability to work from the office a minimum of 2x week

The EM Supervising Associate will provide coverage and support to our
Toronto Private Assurance group.

The Experience Management (EM) Supervising Associate is a member of the Assurance Canada Experience Management team, contributing to the goals of maximum deployment of our practitioners and comprehensive project staffing for delivery of our engagements. The Supervising Associate will develop and facilitate timely resource deployment solutions for their local client base; develop expertise and knowledge of professional staff skill sets and project requirements; analyse utilization data and deployment information and participate in developing and facilitating resource deployment strategies.

Your key responsibilities

As an EM Supervising Associate, you will be responsible for the deployment, development and capacity management of the client-serving professionals within the Toronto Private group. You will support the Experience Management strategy to effectively deploy Assurance client-serving professionals and provide them with meaningful career experiences. You will be working regularly with Partners, managers and senior leadership to support the client serving professionals. Duties include:

• Responsible for staffing of intermediate – senior levels of resources. Maintaining accuracy of client data management system including resource projections.
• Overseeing an associate who handles junior/intern allocations.
• Maintain databases regarding client data, staff preferences, skills and restrictions as required
• Produce weekly communications including general forecasting, availability and capacity management reporting as required
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
• Build and maintain strong relationships with Partners and senior leadership to ensure staffing demands are being met. Provide regular reporting and updates to leaders in the practice to help solve staffing challenges
• Assist with annual planning process - incl. data input to planning tool as directed by EM team leaders
• Communicate regularly with EM and practice managers on status of staffing requirements and issues
• Identify over/under utilized individuals and bring to attention of EMs as required.
• Identify conflicts and resolve or escalate
• Support EM Lead in addressing complex scheduling assignments.
• Confirm resource independence prior to client bookings where applicable
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Communicate regularly with Experience Management team on the status of staffing requirements
• Demonstrate effective teaming with Assurance and cross service line EM team(s) by proactively/creatively responding to requests.
• Participate in the orientation of new hires by providing an overview of the Experience Management function and operating model
• Partner with the Assurance Talent Team (i.e. HR) on Performance Management initiatives
• Work with peers across the Canadian Assurance EM team to share resources and leading practices
• Involved in ad hoc projects as required

Skills and attributes for success

• Bachelor's degree, or equivalent work experience
• 3-4 years of relevant work experience
• Advanced Microsoft Excel skills
• Strong analytical skills, with meticulous attention to detail
• Very strong written and verbal communication
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
• Strong problem-solving skills
• Outstanding teamwork and interpersonal skills
• Ability to work from the office a minimum of 2x week

The Recruiter will collaborate closely with Partners, Directors, and Senior Managers, leveraging expertise in best practices and market insights to identify and attract top talent. You will develop recruitment strategies, conduct interviews, facilitate the selection process and showcase your exceptional communication and interpersonal skills, all while serving as an ambassador for EY and upholding our culture and reputation in the industry.

Your key responsibilities

• Developing and executing tailored recruitment strategies specifically aimed at attracting top-tier talent in either the Tax or Law sectors, utilizing your expertise in tax or legal recruitment methods and concepts.
• Utilizing various sourcing techniques, including job boards, social media, networking events, and legal industry associations, to identify and engage potential candidates for Tax or Law positions.
• Demonstrating a thorough understanding of assessment methods to ensure that all candidates presented meet the qualifications and align with EY's culture and values.
• Working in close partnership with hiring managers, understanding their specific needs and requirements for Tax or Law roles and providing guidance on best practices throughout the recruitment process.
• Staying informed about the Tax or Law sector, including external market trends and key players, to effectively map relevant skill sets and maintain a pipeline of qualified candidates ready for hire.
• Leveraging EY’s recruitment tools and processes to enhance efficiency and effectiveness, while embracing the branding strategy throughout the recruitment lifecycle to enhance the candidate experience.
• Implementing and promoting strategies that attract a diverse pool of candidates and ensuring an inclusive recruitment process to foster a culture of diversity and inclusion within the Tax or Law practices.

Skills and attributes for success

• Over 3 years of full-cycle recruitment experience, preferably within either the tax or the legal sector.
• Demonstrated knowledge of tax or law and the related recruitment landscape.
• A proven track record of executing volume recruitment and solid experience in recruiting candidates from a variety of sources, such as headhunting, job boards, LinkedIn and recruitment portals.
• The ability to quickly develop a strong knowledge of firm recruitment policies, processes, and protocols and a broad understanding of the firm's service lines.
• Communicating effectively and professionally with candidates and stakeholders at all levels both internally & externally.
• The ability to work independently and as part of a team in a fast-paced environment.

Ideally, you’ll also have

• Experience in the professional services sector.

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at

The salary range for this job in British Columbia is $65,600 to $98,400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Your key responsibilities

The Bilingual Recruitment Sourcer/Researcher is responsible for the proactive sourcing of talent across all of the firm's business lines. They will proactively build community/professional relationships and execute creative and innovative sourcing strategies. Strong focus on understanding the marketplace and pre-screening large quantity of candidates on availability, interest level, salary range, and basic qualifications. The Sourcer will Partner with Recruiters and other Sourcers to generate ideas, leverage resources and share information that facilitates an effective high-volume search process.

• Developing and maintaining a ready pool of pre-screened candidates through all available sourcing means
• Resume Mining - delivery of resumes via mining of resume banks (EY databases, job sites, etc).
• Understand who the major employers are in the market: Target Company Identification /Intelligence Reporting - create/maintain a list of potential target companies for the particular job type. Potential targets to be reviewed/ confirmed by hiring manager/recruiter before additional Sourcing begins.
• Assist and provide market intelligence to staffing/sourcing strategy through building relationships and leveraging networks
• Perform candidate pre-screens
• Develop and manage relationships with real and potential candidates
• Other responsibilities and key result areas will be assigned as required

Skills and attributes for success:

• Build and maintain credibility by understanding job types and job roles across the organization
• Ability to sell the brand, the job and build relationships
• Strong analytical skills: pulls together information from a variety of sources-in a user-friendly, business driven way.
• Provides facts and candid assessment of issues and makes clear recommendations
• Proactively maintain pipeline to ensure candidates are still active
• Must be able to work across various HR and recruiting teams to effectively leverage and share best practices
• Results oriented and highly organized and efficient with high sense of urgency
• Keeps abreast of market/industry/competitors to provide real time information/advice to Recruiters
• Partner with recruiters to share market/candidate pool knowledge/ideas and to gain information/insight on recruiting challenges
• Take initiative in creating alternative and creative sourcing to generate larger candidate pool
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.

To qualify for the role you must have:

• A bachelor's degree
• 1-3 years recruiting experience and/or sourcing experience in a high volume staffing role
• Bilingual in French and English
• Proficiency with MS Word, Excel, PowerPoint, Outlook
  

Ideally, you’ll also have:

• The ability to work independently in a fast-paced, dynamic team-oriented environment.
• Working towards A CHRP or related designation is desirable, as is, exposure to the professional services industry.
  

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Recruit on campus to fill Staff, Internship and Co-op positions nationally.
• Act as primary recruiting point of contact for key client groups; develop and maintain relationships with students, Career Centre employees, Academic Faculty, Client Serving Recruitment teams, the Lead Campus Recruiter, National Campus Recruiting Leader, Human Resources, and the Shared Services Center.
• Work with the Campus Recruitment Team to recruit in accordance with national guidelines and the law and to address EY’s position at strategic schools to ensure a consistent recruiting approach comparable to those of other top-rated firms.
• Assist in the planning and execution of Campus Events & Conferences, for example, Office Visits, the Internship program, Women in Technology Consulting Conference, Partner for a Day Program, national EY Challenge and Experience EY Program.
• Actively recruit internal client serving volunteers to represent EY on campus. Train clients and provide subject matter expertise on related recruitment matter.
• Assist in organizing onboarding efforts, New Hire Announcement’s, etc.
• Assist in coordinating the internship and co-op experience to ensure an exceptional experience for all new hires.
• Implement sourcing strategies to identify talented candidates, meeting diversity initiatives.
• Maintain a constant and steady focus on the local market-place and disseminate local market intelligence to key client groups.
• Coordinate with Recruitment Coordinators and others to ensure the appropriate care of candidates.
• Assist with all Human Resources and National Initiatives as needed.
• Utilize firm standard tools to capture all recruiting and hiring activity. Also assist in the collection of new hire documentation.
• Develop specific branded material for specific area and practice needs. Liaise with national marketing and branding for strategy and messaging.
• Demonstrates flexibility and willingness to travel to all campus locations as well as work in excess of standard hours when necessary. Some weekends and evenings are required.
• Assist with Social Media initiatives as needed.
  

Skills and attributes for success

• The individual in this role must have strong organizational, verbal and written communication skills.
• Extremely trustworthy and capable of handling highly sensitive and confidential information.
• Ability to handle multiple tasks and to be able to prioritize while working independently.

To qualify for the role you must have

• A Bachelor’s Degree with 3 to 5 years of relevant Human Resources and Recruiting experience.
• Proficiency in the following competencies: ability to attract and retain talent, and understanding of the firm and business, building relationship.
• Knowledge and application of recruitment/placement laws and practice. General knowledge of compensation practices and benefit laws and practices.
• Proficiency with MS Word, Excel, PowerPoint

Ideally, you’ll also have

• An understanding and experience in coordinating on-campus recruiting events, liaising with Career Centres, Student Clubs and Associations.
  

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.