דרושים Fx Operations Product Management ב-Citi Group ב-United Kingdom, Belfast

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

• 6 - 10 years experience with JIRA, Confluence & Agile

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Disclosures & Disclaimer Management

• Support the development of a framework for the ongoing management of client disclosures and disclaimers, ensuring accuracy, completeness, and compliance with regulatory requirements.

• Implement corrective action steps related to the structured communications project to address identified gaps

• Collaborate across multiple stakeholders in Markets and across the Clusters to ensure consistent and effective client communication strategies.

Risk Assessment

• Evaluate existing Customer Protection & Market Practices- related policies and procedures, identifying discrepancies and recommending improvements to align with current control frameworks.

• Executing improvements in the risk assessment framework with a data driven approach to reach the target state.

• Conduct deep-dive analyses of emerging risks and control gaps within market practices and customer protection, proposing innovative solutions to mitigate these risks.

• Participate in Continuous Risk Monitoring and support Annual Risk Assessment requirements

Governance

• Present to senior management, providing regular updates on key risk indicators and control effectiveness

• Participate in ad-hoc projects and initiatives related to Customer Protection & Market Practices risk management as assigned by senior management.

• Maintain up-to-date knowledge of relevant regulations and industry best practices, ensuring Customer Protection & Market Practices Risk activities remain compliant.

What we’ll need from you

• Experience in risk management, compliance, or a related field, with a focus on market practices or customer protection.

• Demonstrate an understanding of risk and control principles, including risk assessments, controls design assessments, controls operating effectiveness, and reporting activities.

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify key trends and patterns.

• Good communication, presentation, and facilitation skills, with the ability to articulate complex concepts clearly and concisely.

• Ability to build strong relationships and influence stakeholders at all levels of the organization.

• Strong work ethic, personal initiative, and a high degree of professionalism.

• Proficiency in Microsoft Office suite, especially Excel and PowerPoint, with experience in data analysis and visualization tools.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

What you’ll do

• Manages assigned workstreams across large regulatory reform programmes, tracking delivery to plan, resolving issues, and ensuring appropriate governance artefacts are in place.
• Works with Operations, Legal, Compliance and Technology stakeholders to define and agree regulatory interpretations, scoping impacts to processes and controls.
• Supports the Programme Manager in driving business case preparation, cost-benefit analysis, and KPI alignment to regulatory obligations.
• Owns the documentation of detailed business and functional requirements and ensures traceability through testing and implementation.
• Supports test planning, execution coordination, and business readiness for go-live.
• Can query data and determine the benefits associated with regulatory delivery
• Leads identification and resolution of issues across Markets Operations, escalating risks with mitigation strategies when required.
• Ensures adherence to Citi PM standards, governance routines, and documentation expectations across regulatory programmes.
• Proactively manages communication of risks, status, and issues to Programme Manager and senior stakeholders.
• Collaborates across multiple delivery teams and functional areas to align dependencies and track milestones.

What we’ll need from you

• Significant experience in financial services, specifically in programme delivery or regulatory transformation.
• Proven track record delivering major regulatory change across the European Capital Markets landscape — including experience with CSDR, EMIR Refit, SFTR, MiFID II, or Basel III/CRR II.
• Deep understanding of post-trade operations: trade capture, margining, settlement, reporting, and related control environments.
• Strong experience working with Markets Operations stakeholders and Technology partners across regions.
• Excellent documentation, process mapping, issue tracking and stakeholder management skills.
• Familiarity with global and European market infrastructure (CCPs, CSDs, custodians) and interaction with industry groups (e.g. ISDA, ICMA, AFME) is a plus
• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• CAPM, PMP, PgMP, CBAP or MBA are a plus.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

The role will have responsibilities for Third-Party Vendor Management. This role is responsible for executing the Enterprise Data Organization business strategy, provide support for strategic initiatives, managing common capabilities, and driving cross-business initiatives to achieve simplification, increased productivity, and efficiency. May manage ad hoc projects as requested.Responsibilities:

• Responsible for managing the entire end-to-end vendor management lifecycle.

• Support Stakeholders and Vendors to coordinate and facilitate Third Party Risk Management activities.

• Ensure vendor’s compliance to required policies and regulations (e.g., Third Party Management Policy, Information Security, Continuity of business)

• Maintain supplier systems of record, automating and optimizing vendor data sources to be self-service and provide insight for senior management.

• Establish new relationships between Citi and its vendors, creating and managing Initial Risk Questionnaires (IRQ) and Third-Party Management Systems (CASP, P2P,GEP)

• Review, assess, and act on results of Third-Party Risk Management activities assessments/controls, facilitating and executing planning and pre-contract due diligence activities, contract, ongoing monitoring, and termination.

• Provide expert guidance and support on the development of Third-Party Management key controls, standard processes, operating procedures, and promulgation of best practices.

• Perform reviews of Vendor Lifecycle (Pre-Contract due diligence, post-contract ongoing monitoring) and provide credible challenges to accountable / responsible parties.

• Assist with/review results of additional vendor monitoring activities (Adverse results)

• Manage Third Party contracts (e.g. Statements of Work) ensure contracts are properly executed and uploaded in the Vendor Contract Management System (GEP) working with Business if re-negotiations are required..

• Support Third-Party Risk Management reporting activities as required and participate in continuous improvement activities.

• Interface with all third-party stakeholders Third Party Officers (TPOs), Business Activity Owners (BAOs), TP-RAP Support, Supplier Oversight, Third Party Management Team (TPM) and Sector and Regional Third-Party Risk teams and other Citi business stakeholders on a regular basis

• Build relationships with vendor contacts that cross regions, sectors, and functions to ultimately ensure third party compliance to Citi policies, contractual obligations, and SLAs.

• Review results of third-party risk monitoring activities providing credible challenges to, and quality checks of, such results

• Monitor the Key Indicators for the business, including vendor’s performance.

• Identify any significant changes for the vendor relationships and trigger the update of Third-Party Risk Assessments

• Partner with Vendor Contract Management Team to strategically manage a large portfolio of contracts, facilitating on time renewals, defining strategies, and identifying opportunities to optimize and consolidate services.

• Coordinating the search, interview scheduling and execution, selection, recruitment, and on-boarding of external project resources

• Effectively communicating with key stakeholders both internal and external

• Provide thought leadership to drive supplier optimization and efficiencies based on Vendor risk profiles, performance, and market trends.

• Serve as point of contact with vendors and hiring managers.

• Complete and update Third Party Risk Management procedures and documentation.

• Assist the project manager to procure services from the third parties in compliance with relevant Third-Party Risk Management policies.

Qualifications:

• 6+ years of experience in a financial services role

• Communications or marketing experience preferred

• Demonstrated working knowledge of financial services industry

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Anticipated Posting Close Date:

What you’ll do

• Design and develop end-to-end talent development programs, including curriculum creation, event planning and participant journey
• Ensure alignment of the program with Citi’s strategic goals and employee development needs
• Make data-driven recommendations for continuous improvement of the program
• Institute and track measures of success and Key Performance Indicators (KPIs) to monitor program effectiveness
• Collaborate with in-business stakeholders, including senior leaders, to gain buy-in and support for the program
• Ensure connectivity to all functional partners with dependencies and considerations such as ESPA, Learning, and HR functions, etc. to ensure comprehensive program delivery
• Manage a large budget effectively to ensure efficient use of resources
• Track and report on budget expenditures and ensure adherence to financial guidelines
• Develop and deliver effective communication materials to promote the program internally
• Provide regular updates to senior leadership on program progress and outcomes
• Plan and execute program-related events, including workshops, seminars and training sessions
• Ensure seamless coordination and execution of events to enhance the employee experience

What we’ll need from you

• Experience in program or project management, preferably in employee retention and development, and engagement initiatives
• Strong project management and change management skills with experience on large, complex, global projects
• Excellent organisational, follow-up and time management skills.
• Proven experience managing budgets and ensuring financial accountability
• Strong background in event management and coordination
• Excellent written and verbal skills
• Experience presenting to and driving alignment amongst senior management
• Strong negotiation, influencing and stakeholder management skills
• Strong analytical skills with the ability to use data to drive decisions and measure impact
• Ability to work collaboratively in a cross-functional team environment

Time Type:

Responsibilities:

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

• Serve as the primary point of contact for assigned vendors, building strong, collaborative relationships

• Conduct regular performance reviews, addressing issues and monitoring KPIs/SLAs

• Facilitate communication between stakeholders and vendors for alignment and transparency

• Manage vendor contracts, ensuring favourable terms and maintaining a contract repository

• Monitor contract expirations and collaborate with Sourcing/Legal/Business/Risk teams for extensions and amendments

• Review and approve vendor invoices for accuracy, compliance, and adherence to pricing agreements; resolve discrepancies

• Monitor vendor spending against the allocated budget, proactively addressing variances and preparing budget reports

• Conduct cost analyses to identify opportunities for optimization, savings, and efficiency

• Ensure compliance with internal policies/regulations; participate in audits and provide documentation

• Create Purchase Orders and oversee the timely and accurate processing of vendor payments

• Assess risks, ensure compliance with laws/regulations, and report on exposures

• Ensure vendor compliance with policies and track/report risk exposures

• Develop and maintain performance dashboards, analyse data for trends, and create reports for management review.

• Identify opportunities for cost savings and efficiency improvements through data analysis

• Identify and implement process enhancements for vendor management, document procedures, and stay updated on industry best practices

• Collaborate with stakeholders, communicate updates, and facilitate meetings.

What we’ll need from you

• Relevant experience in a fast-paced, large global financial services firm (Operations/Finance/Accounting preferred).

• Experience with Resources @ Citi, P2P, and Fieldglass is advantageous.

• Demonstrable experience in third-party management is preferred.

• Energetic, flexible, collaborative, and proactive.

• Self-reliant, good problem solver, results-oriented with attention to detail.

• Ability to establish and build trust with professionals throughout the business.

• Strong, influential communicator who is articulate and concise.

• Strong risk management and control mindset.

• Evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type: