Citi Group Risk Management – Customer Protection & Market Practices AVP 

United Kingdom, Northern Ireland, Belfast 

551826151

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Disclosures & Disclaimer Management

• Support the development of a framework for the ongoing management of client disclosures and disclaimers, ensuring accuracy, completeness, and compliance with regulatory requirements.

• Implement corrective action steps related to the structured communications project to address identified gaps

• Collaborate across multiple stakeholders in Markets and across the Clusters to ensure consistent and effective client communication strategies.

Risk Assessment

• Evaluate existing Customer Protection & Market Practices- related policies and procedures, identifying discrepancies and recommending improvements to align with current control frameworks.

• Executing improvements in the risk assessment framework with a data driven approach to reach the target state.

• Conduct deep-dive analyses of emerging risks and control gaps within market practices and customer protection, proposing innovative solutions to mitigate these risks.

• Participate in Continuous Risk Monitoring and support Annual Risk Assessment requirements

Governance

• Present to senior management, providing regular updates on key risk indicators and control effectiveness

• Participate in ad-hoc projects and initiatives related to Customer Protection & Market Practices risk management as assigned by senior management.

• Maintain up-to-date knowledge of relevant regulations and industry best practices, ensuring Customer Protection & Market Practices Risk activities remain compliant.

What we’ll need from you

• Experience in risk management, compliance, or a related field, with a focus on market practices or customer protection.

• Demonstrate an understanding of risk and control principles, including risk assessments, controls design assessments, controls operating effectiveness, and reporting activities.

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify key trends and patterns.

• Good communication, presentation, and facilitation skills, with the ability to articulate complex concepts clearly and concisely.

• Ability to build strong relationships and influence stakeholders at all levels of the organization.

• Strong work ethic, personal initiative, and a high degree of professionalism.

• Proficiency in Microsoft Office suite, especially Excel and PowerPoint, with experience in data analysis and visualization tools.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

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