דרושים Principal Auditor Consumer Lending Audit Hybrid ב-Capital One ב-United States, Richmond

General Responsibilities:

• Conducting risk-based reviews covering consumer line(s) of businesses

• Identifying credit process weaknesses

• Identifying emerging trends and issues

• Perform independent data analysis to support or identify gaps in credit policies

• Tracking of identified issues to resolution

• Communicating Credit Review assurance results with exceptional verbal and written communication skills, demonstrating strong clear thinking and succinct delivery of message

• Reporting results and issues verbally and in writing to executive management and internal credit and risk senior executives

• Working with regulators and external auditors to provide assurance that Credit Review processes are sound

• Building and maintaining high trust relationships with credit risk executives, associates, and regulators

• Acting as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders

• Showing ability to provide business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 7 years of professional business and data analysis experience

• At least 3 years of experience in consumer lending (credit card and auto loans) credit risk policy, risk analytics or strategy development

• At least 3 years of experience influencing senior level executives or regulators

Preferred Qualifications:

• Master’s Degree

• Consumer credit training from a large national or regional bank or equivalent training in a regulatory office (Office of the Comptroller of the Currency (OCC), Federal Reserve)

• Credit risk modeling, audit or assurance experience

Chicago, IL: $175,500 - $200,300 for Sr. Credit Review Manager McLean, VA: $193,000 - $220,300 for Sr. Credit Review Manager New York, NY: $210,500 - $240,300 for Sr. Credit Review Manager Plano, TX: $175,500 - $200,300 for Sr. Credit Review Manager Richmond, VA: $175,500 - $200,300 for Sr. Credit Review Manager Wilmington, DE: $175,500 - $200,300 for Sr. Credit Review ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Work From Home, Principal Associate- Card Supply Chain Risk ManagementSales Territory: $106,700 - $121,700 for Principal Risk Specialist Plano, TX: $106,700 - $121,700 for Principal Risk Specialist Chesapeake, VA: $106,700 - $121,700 for Principal Risk Specialist Tampa, FL: $106,700 - $121,700 for Principal Risk Specialist Lincoln, NE: $106,700 - $121,700 for Principal Risk Specialist St Cloud, MN: $106,700 - $121,700 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Associate, Project Manager

The role will involve:

• Leading moderate to large complex projects and programs related to our talent and people by providing strategic direction and organization

• Deploying excellent project management practices, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Designing, developing, and managing project plans while exhibiting flexibility to revise needs to meet changing requirements and leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Building relationships and collaborating with key stakeholders such as HR leaders, HRBPs, enterprise partners, and business leaders to design and ensure delivery of commitments

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, to provide strategic and tactical thought partnership to effectively drive project delivery while also collaborating to identify solutions that can achieve shared results

• Exhibiting outstanding influencing skills to effectively drive project / program efforts

• Providing excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for projects and autonomously prioritize work based on impact and urgency

• Ensuring projects are documented appropriately to mitigate risk and to be delivered on time

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in Project Management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail; a PMP certification

• Impeccable judgment and ability to balance the needs of the organization, leaders and associates

• Passion for learning with a growth mindset

• Discretion in handling highly sensitive issues

McLean, VA: $117,300 - $133,900 for Principal Project Manager Richmond, VA: $106,700 - $121,700 for Principal Project ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Work From Home, Principal Associate- Supply Chain Analytics

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.

• 23060 (Richmond, VA)

• 23320 (Chesapeake, VA)

• 33634 (Tampa, FL)

• 89144 (Las Vegas, NV)

• 75024 (Plano, TX)

• 19801 (Wilmington, DE)

• 68521 (Lincoln, NE)

• 56301 (St. Cloud, MN)

Specifically, the Well-Managed Solutions (WMS) Team within SCS is leading a multi-year transformational Well Managed journey focusing on:

• Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through data analytics, risk and control capabilities and insights

• Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

• Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

Responsibilities of this role include but are not limited to:

• Merge and clean large datasets from multiple sources to support forecasting and risk insights.

• Build and validate forecasting models to anticipate risk and operational performance

• Design and implement innovative performance metrics to track business and supplier outcomes.

• Partner directly with leadership as a codeveloper of strategy, bringing forward proactive insights.

• Translate Technical findings into business recommendations that drive decisions.

• Work independently, with strong ownership of deliverables and minimal supervision.

• Stay curious: explore new tools, test approaches, and share learnings.

• Partnering cross-functionally to provide strategic and tactical thought-partnership to effectively evolve automation opportunities.

• Building relationships and collaborating with key stakeholders

• Furthering the Well Managed agenda within SCS to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 3 years of experience in data analytics, forecasting or quantitative modeling

• At least 3 years of experience using Python (data cleaning, modeling, visualization)

• At least 2 years of experience handling complex datasets, identifying trends and developing metrics.

• At least2 yearsof experience using Google Suite or Microsoft Office

Preferred Qualifications:

• Bachelors Degree or military experience

• 5+ years of experience in forecast modeling, risk analytics or advanced metrics development.

• 3+ years of experience within the Financial Services industry

• 2+ years of experience in supply chain analytics or operations data

• 2+ years of consulting experience

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that isnotsupplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Location Requirements

• Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least than 24 hours notice.

We are unable to consider applicants who:

• Do not maintain network-compatible internet access

• Live or work beyond the 100 mile radius of their dedicated location, or

• Live or work in the state of California.

If you are unable to maintain network-compatible internet access or living requirements, Capital One reserves the right to rescind this offer.

Sales Territory: $106,700 - $121,700 for Principal Risk Specialist Plano, TX: $106,700 - $121,700 for Principal Risk Specialist Chesapeake, VA: $106,700 - $121,700 for Principal Risk Specialist Tampa, FL: $106,700 - $121,700 for Principal Risk Specialist Lincoln, NE: $106,700 - $121,700 for Principal Risk Specialist St Cloud, MN: $106,700 - $121,700 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Finance Associate, Capital One Shopping

As a Principal Financial Analyst supporting Capital One Shopping, you will work for an exciting business that is growing rapidly and constantly evaluating new opportunities. You will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance, and you will be asked to challenge our current well-managed processes to be more proactive, effective, and efficient. Financial Analysts perform financial data analysis in preparing Profit & Loss or other statements, and frequently build reports for higher level associates; provide management and business clients with project statuses; perform reporting and analysis to support presentation and ad-hoc requests. An ideal candidate will possess strong communication, problem solving, strategic thinking, independent time-management, and influencing skills in order to effectively:

• Articulate outcomes of analysis and relevant insights

• Develop presentations to communicate business and analysis results to senior audiences

Responsibilities:

• Financial reporting and analysis, including budgeting, forecasting, variance analysis, financial reporting, and Profit & Loss (P&L) management

• Coordinate and collect input data from Financial Analysts in different departments, check data integrity, summarize and convert data, run models, verify, analyze, and communicate output data

• Business presentations: Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams

• Ad-hoc requests and special projects

• Independently manage and prioritize workload

• Perform financial data analysis in preparing Profit & Loss or other statements

• Frequently create reports for higher level associates

• Proactively provide management and business clients with project statuses

• Perform reporting and analysis to support presentation and ad-hoc requests

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years experience in financial analysis

• At least 4 years experience with financial modeling

Preferred Qualifications:

• Master's Degree in a quantitative major (Finance, Accounting, Economics, Mathematics, Engineering)

• Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license

• 5+ years experience in financial analysis or financial modeling

• 3+ years of experience in technology or FP&A

• 3+ years of experience partnering with internal stakeholders

• Advanced knowledge of Microsoft Excel

• Experience with GSuite (Google Docs, Sheets, Slides)

• SQL and Python skills

McLean, VA: $117,300 - $133,900 for Principal Financial Analyst Richmond, VA: $106,700 - $121,700 for Principal Financial AnalystThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Enterprise Payments Risk Manager- Talent & Educational Programming (Hybrid)

As a Risk Manager of the Payments Talent and Education Team, you play a key role in driving strong business outcomes by leading critical and strategic initiatives within our team, helping develop associates in new ways and close skill gaps across the enterprise. In this exciting role you will work closely with key stakeholders to deliver a scalable payments training infrastructure that supports both the immediate and future needs of associates in payments related roles. You will work with intelligent, talented people who will challenge you to excel.

General Responsibilities

• Drive projects based on defined priorities; ensure scope of deliverables, timelines are met; identify risks and issues and mitigate and/or escalate as needed

• Anticipates trends, skill gaps and regulatory requirements, and designs learning programs to meet them proactively

• Leverage problem solving skills to ensure risk areas and closure of skill gaps deliver on intent and maintain key documentation

• Partner with payments leads to provide strategic and tactical thought partnership to effectively drive designing and delivering targeted training

• Forge relationships with key stakeholders to ensure delivery of commitments

• Identify ways to improve and streamline business process

• Exhibit a proven track record of developing and implementing effective training programs that drive skill development and improve performance

• Known for building and delivering impactful training solutions that accelerate learning, close skill gaps and enhance associates capability

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

The Candidate

• Consistently demonstrates ownership and motivated to go above and beyond role

• Confident communicator with the ability to influence at all levels

• Excellent analytical and critical thinking abilities

• Proven experience leading complex, multi-phase learning programs across divisions

• Experience in leading training strategy during transformation

• Skilled in change management

• Solution - oriented mindset that fosters collaboration and alignment

• Consistently delivers practical, high-impact solutions

This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications

• High School Diploma, GED or equivalent certification

• At least 4 years of experience in the Banking Industry or Financial Industry

• At least 2 years of experience in Learning and Development

• At least 3 years of Coaching, Mentoring or People Leadership experience

• At least 2 years of experience using Google Suite or Microsoft Office

Preferred Qualifications

• Bachelor’s Degree or military experience

• At least 4 years experience working in payments

• At least 3 years of risk management experience

• At least 2 years of process management experience

• At least 2 years of project management experience

McLean, VA: $146,100 - $166,700 for Risk Manager Richmond, VA: $132,800 - $151,600 for Risk ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 5 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.