דרושים Principal Auditor Audit Operations Reporting ב-Capital One ב-United States, Arlington

Principal Associate, Credit Card Product Marketing

Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an innovative Principal Associate to drive product marketing strategy for card products designed for those with fair credit. This individual will curate acquisitions experiences that meet the needs of the everyday consumer looking to access credit and earn rewards. This role will be responsible for translating audience insights into marketing optimizations, designing learning agendas and collaborating with partners to launch new tactics. The marketer will be a member of the Mainstreet Product Marketing team which is responsible for managing the product positioning for credit cards, developing an acquisition journey to help customers find the right product for their lifestyle. In this role, you will have the opportunity to take your marketing, technical and strategy skills to the next level.

• Craft marketing strategy for credit card acquisitions, from building consideration through conversion

• Synthesize consumer research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve marketing, business results and brand impact

• Collaborate with business analyst teams to understand total business performance and build on analysis to identify new opportunities and adjust marketing/testing strategies

• Serve as key liaison for and collaborate with cross-functional teams including business, channel/performance marketing, product marketing, creative, legal, operations and corporate communications partners

• Translate and communicate business intent in a directive manner that partner teams can act on

• Partner with internal and external creative and marketing technology teams to build and scale marketing tactics and optimization to drive lifts in KPIs, particularly conversion metrics

• Champion the brand, ensuring that the strategies and messaging for each of our credit cards are in line with their respective audience’s needs

• Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels

The ideal candidate:

• Thrives on collaboration with partner teams and is comfortable operating in a large, matrixed organization

• Has experience working with colleagues at varying levels, including senior leadership

• Can operate in white space with limited support and contribute to the agenda

• Is naturally curious, always seeking to know the why behind the why

• Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work

• Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking

• Does not shy away from data but rather leans into it to inform marketing and creative strategy recommendations

• Continually pushes the boundaries and asks how we can continue to do things better, identifying areas of opportunity

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 4 years of experience in product marketing or multi-channel digital marketing

• At least 4 years of experience developing marketing test frameworks, driving optimization plans and strategy

• At least 4 years of experience managing marketing intent, partnering with creative and channel teams, and developing strategies and briefs

Preferred Qualifications:

• Masters degree in Marketing, Business or Communications

• At least 2 years of experience marketing for financial services or another highly regulated industry

• At least 2 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity

• At least 1 year of experience working with marketing tech platforms, including data management platforms or customer relationship management systems
  

McLean, VA: $117,300 - $133,900 for Principal Associate, MarketingThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Associate, Data Scientist - US Card

Role Description

In this role, you will:

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love

• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data

• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation

• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

The Ideal Candidate is:

• Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.

• Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.

• Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea.

• A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.

• Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.

• Statistically-minded. You’ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.

• A data guru. “Big data” doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.

Basic Qualifications:

• Currently has, or is in the process of obtainingone of the followingwith an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 3 years of experience performing data analytics

  • A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field)

Preferred Qualifications:

• Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)

• At least 1 year of experience working with AWS

• At least 3 years’ experience in Python, Scala, or R

• At least 3 years’ experience with machine learning

• At least 3 years’ experience with SQL

McLean, VA: $158,600 - $181,000 for Princ Associate, Data Science New York, NY: $173,000 - $197,400 for Princ Associate, Data ScienceThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Security Operations Specialist I, Principal Coordinator

Responsibilities:

• Respond to incoming security concerns and track outcomes.

• Monitor a wide network of security alarms and cameras to identify and resolve threats

• Synthesize large amounts of information quickly

• Create a comprehensive records of security-related incidents

• Coordination of routine and critical incident communications

• Understand the proper use of security related tools and procedures

• Escalate to supervisors when appropriate

• Implement security and access control procedures

Basic Qualifications:

• At least 3 years of experience with customer service

• At least 1 year of security operations experience

• At least 1 year of experience with Microsoft Office or Google Suite

Preferred Qualifications:

• 3+ years of experience in the security field

• 1+ year of experience with emergency communication operations

• 1+ year of experience with situational awareness tools (ex: NC4, VCC)

McLean, VA: $62,500 - $71,300 for Prin Coord, Security Services

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Associate, HRBP - Legal

Roles and Responsibilities

• Play a leadership role through partnership and close collaboration with Legal client leaders to execute on local talent strategies, key initiatives, and focus area mobilization

• Partner with leaders on driving critical project work forward aligned to Legal’s strategic priorities

• Mobilize and lead ad-hoc projects and programs

• Drive critical HR processes within the Legal team, helping leaders understand how to support themselves on their most common needs

• Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities

• Partner closely with Legal leaders and Chiefs of Staff to drive talent agendas forward

• Build relationships and become a primary HR leader among Legal teams for broader leader and associate population

• Own data collection, analysis, reporting, and process improvements focused on influence and storytelling to drive critical outcomes

• Interact with partner groups, stakeholders, and HR Business Partners to keep all informed, well-managed, and consistent in their processes

• Guide leaders and associates through navigating behavioral and talent items and gather themes to drive change over time at scale

• Provide updates to partners and HRBPs on themes within client group and make recommendations on where we may adjust support models at various times to meet needs

• Other miscellaneous - deck writing, communications, answering stakeholder questions regarding our processes or systems, etc.

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 2 years of client facing experience OR at least 2 years of consulting experience OR a combination

• At least 2 years of experience in Human Resources

Preferred Qualifications

• Bachelor’s Degree or military experience

• MBA or Master’s degree

• Professional Human Resources Certification or Project Management Professional Certification

• 3+ years of experience in Human Resources

• 3+ years of experience in Project or Process Management

• 3+ years of experience in client-facing consulting experience

McLean, VA: $117,300 - $133,900 for Pr. Associate, HR Business Partner Richmond, VA: $106,700 - $121,700 for Pr. Associate, HR Business PartnerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Audit Director, Financial Crimes Compliance

Responsibilities:

• Lead and/or execute compliance related audits within Capital One, including the supervision of audit staff on related audit engagements.

• Proactively monitor the assigned audit universe for changing risks and needed updates. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan.

• Direct business unit and project audits across assigned portfolios.

• Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope.

• Supervise and coordinate work assignments amongst audit team members. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports.

• Establish and maintain good relationships with key business and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus. Effectively represent internal audit at management meetings, internal forums, and to external organizations.

• Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role.

• Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables.

• Manage timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines.

Here’s what we’re looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.

• You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.

• You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Travel Expectations:

This role is hybrid. Associates are expected to spend a minimum of 3 days per week in-person at one of our offices listed on this job posting Monday though Thursday. Fridays are enterprise- wide virtual work days.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 10 years of experience in auditing, at least 10 years of experience in compliance or at least 10 years of experience in risk management

• At least 5 years of experience in Anti-Money Laundering (AML), Sanctions and Fraud compliance

• At least 5 years of experience in banking or financial services

• At least 3 years of experience in people management

• At least 3 years of experience managing audit engagements

Preferred Qualifications:

• Master’s Degree in Accounting, Finance, Economics, or Business Administration

• Professional Certification such as Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Regulatory Compliance Manager (CRCM)

• Experience with consumer compliance, privacy and conduct risk management

• 15+ years of experience in internal auditing, regulatory compliance, first or second line risk management, or a combination

• 7+ years of experience in banking or financial services

• 7+ years of experience in leadership or supervisory roles

• 10+ years of experience in Bank Secrecy Act (BSA), Anti-Money Laundering (AML) , US PATRIOT Act, and Office of Foreign Assets Control (OFAC) requirements

• 1+ years of experience conducting international audits and interacting with foreign regulators

• 3+ years of experience with data analytics tools in support of internal audit

Charlotte, NC: $181,800 - $207,500 for Audit Director Chicago, IL: $181,800 - $207,500 for Audit Director McLean, VA: $200,100 - $228,400 for Audit Director New York, NY: $218,300 - $249,100 for Audit Director Plano, TX: $181,800 - $207,500 for Audit Director Richmond, VA: $181,800 - $207,500 for Audit Director Riverwoods, IL: $181,800 - $207,500 for Audit DirectorThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Associate, Product Manager, GenAI for Operations

As a Senior Associate, Product Manager in the Operations GenAI space, you will be leading an effort to use Generative AI to transform how we handle customer calls. You’ll work with a large cross-functional team, all the way from research to proposing solutions and delivering. The ideal candidate for this role has knowledge and experience with developing solutions centered around language research, NLP methods, Generative AI and designing AI agents. You have both a deep technical understanding of the rapidly developing state of language models and a passion to bring them to life in ways that improves the associate and customer experience. You are able to align a large group of stakeholders, and are comfortable speaking with senior leaders to help educate and advocate for these next generation solutions.

As a Senior Associate, Product Manager in the Operations GenAI space, you will be working on an effort to use Agentic AI to help transform how we handle customer calls. You’ll work with a large cross-functional team, all the way from research to proposing solutions and delivering. The ideal candidate for this role has knowledge and experience with Generative and Agentic AI and has experience navigating a large group of stakeholders.

On any given day in the Bank you’ll be:

• Empowered. You’ll be working on a transformative Generative AI use case

• Learning constantly. Work deeply with customers, associates, designers, technologists and AI applied researchers to build cutting edge solutions

• Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better

• Sharing openly. Sharing your recommendations with stakeholders and leaders

• Succeeding strategically. Solving the right problem and holding on the wrong one.

Here is what we will bring to the table:

• Competitive salary and equity (including a robust 401(k) plan)

• Excellent medical and dental insurance (and other health benefits)

• Superstar product, design, data and engineering leaders

• Top class engineering teams that you will lead and build product alongside

• Continuous learning budget

• Highly supportive and “bought in” leadership environment

Basic Qualifications:

• At least 2 years of experience working in Product Management

• Bachelor’s Degree or military experience

Preferred Qualifications:

• Technical understanding and experience with Generative and Agentic AI

• Experience aligning a large group of cross-functional stakeholders toward solutions

• Ability to make critical tradeoffs and communicate recommendations

McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management New York, NY: $118,900 - $135,700 for Sr. Associate, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Senior Project Manager of Product Management at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Key responsibilities include:

• Elevate and champion Enterprise Data customer support agenda

• Develop sustainable feedback loops to address customer challenges

• Provide differentiated support experiences for key moments

• Display strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution

• Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes

• Identify ways to improve and streamline business processes

• Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment

• Proactively find opportunities for customers to gain additional value out of target state tools & platforms

Who you are:

• Extremely organized with strong task coordination, and time management skills to drive and deliver results

• Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment

• Experienced communicating and influencing senior leaders and partners

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 8 Years of Project Management experience

• At least 1 year of People Management experience

• At least 4 years of experience in solutions architecture or client consultation service experience

Preferred Qualifications:

• Knowledge of financial industries and data technology

• Exposure to Agile methodology

Richmond, VA: $155,300 - $177,200 for Sr Manager, Project Management McLean, VA: $170,800 - $194,900 for Sr Manager, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.