דרושים Sr Ops Hr Analyst ב-Boston Scientific ב-El Salvador, Lourdes

• Define and communicate a clear product vision and roadmap for Salesforce and related CRM solutions
• Align product goals with business strategy, sales enablement objectives, and customer engagement initiatives
• Serve as the primary liaison between business teams and Salesforce technical teams
• Collaborate with cross-functional partners to ensure seamless connectivity across all digital tools used by sales representatives

• Own and prioritize the Salesforce product backlog based on business value and impact
• Write detailed user stories and acceptance criteria to ensure clarity and alignment
• Partner with the Digital Product Manager, Salesforce developers, admins, and architects to refine and groom backlog items

• Engage with sales, marketing, service, and operations teams to gather and analyze requirements
• Manage stakeholder expectations and provide transparency on product priorities, timelines, and releases
• Participate in Agile ceremonies including sprint planning, backlog grooming, and review sessions

• Work with technical teams to ensure timely delivery of new features, integrations, and enhancements
• Oversee testing, deployment, and post-launch validation of Salesforce releases
• Ensure proper documentation, training, and change management for end users

• Maintain a strong understanding of Salesforce platform capabilities, data models, and best practices
• Ensure adherence to governance, security, and compliance standards
• Monitor performance metrics and user feedback to identify areas for improvement

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Minimum of 3 years' experience as a Product Owner, Business Analyst, or similar role, ideally with Salesforce as a primary platform
• Proven track record leading cross-functional teams in an Agile/Scrum environment
• Strong understanding of CRM processes and the Salesforce ecosystem
• Excellent communication, stakeholder management, and prioritization skills
• Analytical and data-driven mindset

• 5 or more years' experience in a Salesforce-focused role
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud
• Salesforce Administrator or Salesforce Platform App Builder certification
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification
• Experience building agentic solutions within Salesforce or other platforms
• Comfortable balancing short-term deliverables with long-term platform vision

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Your Responsibilities Include:

Demand Planning

• Lead SI&OP process for the business and drive the decision-making process.

• Coordinate base & high-side forecasting plans related to the Franchise products.

• Manage and provide work direction to Global Supply Chain Planners

• Review statistically generated forecasts with Marketing and Finance and drive for consensus forecast creation.

• Review Safety stock targets and approve changes, noting input elements resulting in change.

• Work with Global Marketing, Country Demand Planning, and Country Operations groups to identify all known demand sources (customer orders, scheduling agreements, distributor shipment, consignment, etc.)

New Product Launch Management

• Core Team Member for Supply Chain on New Product Development Team

• Develop launch plans, including forecasts, inventory targets, cannibalization plans, and introduction schedules with support of stakeholders.

• Lead Launch Adherence meeting cadence & coordination, execute launch workbooks and prepare distribution chain for product launch.

• Provide leadership on coordination of supply activities during product launch execution.

Inventory Management

• Lead the development of inventory plans including inventory reduction projects.

• Diagnose excesses to inventory objectives and develop plan to remediate; calculate and report on EE&O

• Lead process for divisional managing and reporting of component Last Time Buy and Finished Good inventory buffer activities for regulatory or other events.

• Effectively drive inventory management between version changes, UPN run-outs, and geographic-specific buffers.

Supply Chain Execution

• Function as key member of the Franchise Leadership Team responsible for service level, inventory levels, and overall coordination of supply chain

• Achieve KPI Metrics: Service Level/Backorder; Inventory; Forecast Accuracy/Bias; Healthy Stock and Inventory charges.

• Drive execution of end-to-end supply chain by supporting the planning processes utilizing Rapid Response (Advanced Planning System)

• Diagnose service level failures, develop mitigation plans, and implement corrective actions to prevent recurrence.

Management Requirements

• Foster a diverse and inclusive workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.

• Will lead a team of employees in the achievement of organizational goals; guide, coach, direct, and develop direct reports.

• Monitor and ensure compliance with company policies and procedures (e.g., federal/country, and regulatory requirements)

Required Qualifications:

• Four-year degree in Engineering/Supply Chain Management and related field/equivalent work experience

• 7+ years’ experience in supply chain planning, materials management, manufacturing planning or inventory control function.

• Demonstrated ability to lead, coach, train, or mentor others.

• Effective communication skills with the ability to successfully interact and influence at all levels of the organization both domestically and internationally.

• Ability to take initiative and lead projects independently with a strategic mindset

• Consistently performs to a high level of accuracy in all tasks, high level of attention to detail.

• Adaptable, flexible, and willing to accept new ideas, processes, and procedures.

• Analytical critical thinking skills and able to make efficient decisions.

Preferred Qualifications:

• Experience utilizing SAP or other ERP systems.

• Experience utilizing Rapid Response or other Advance Planning Systems

• Experience in a manufacturing environment
• Continuous improvement experience including Six Sigma, Lean Manufacturing
• MBA or Master’s Degree in Supply Chain Management or related field
  

Maximum Salary: $ 197000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Costa Rica-Heredia

Hybrid Roles:

Responsibilities:

• Promotes and supports the principles and standards of Enterprise Architecture.
• Adheres to documented architectural processes and procedures.
• Recognizes architectural problem areas and determine ways to effectively resolve them.
• Develops solutions to technical problems by challenging traditional technical assumptions.
• Guides technology investment decisions based on analysis and evaluation to drive targeted business outcomes while ensuring nonfunctional requirements are met.
• Applies multiple technical solutions to enable future-state business capabilities that drive targeted business outcomes.
• Identifies innovative uses of Information Systems to provide a competitive advantage for BSC.
• Architecturally consults and supports regional or divisional projects and initiatives.
• Implements recommended architecture changes throughout area of responsibility.

Minimum Requirements

• Bachelor’s degree required, with work in an architecture field preferred
• 4+ years of experience of delivering value in architecture roles, ideally at organizations with complex matrixed structures and functions
• 6+ years of experience building and deploying platforms or solutions in support of business strategies and objectives
• Strategic Thinker – Can see what the business needs and anticipate what’s next, matching this vision to technology investments today.
• Business Acumen – ability to understand the needs of the business, translating them into investment decisions
• Communication – Provides rationale and engages customers. Adept at creating and visualizing a technology strategy
• Influence – Able to gain buy-in from HR leaders and stakeholders in support of the strategic direction
• Collaboration – At ease working across a global matrix organization, effective at developing close working partnerships. Enjoys working closely with a team.
• Technology Expert – Deep experience with HCM/HR systems. Knowledge of the technology industry. BSC uses Success Factors as its HCM so experience in this software is a distinct advantage. Experience using AI, machine learning and other emerging technologies is also an advantage.
• Demonstrated ability to network externally and stay abreast of industry trends and technology advancements within the HR arena
• Experience and subject matter expertise with SuccessFactors and its data structure is strongly preferred
• SUMMIT YOUR RESUME IN ENGLISH

Hybrid Roles:

You're Responsibilities include:

• Prepare reports and analysis of quarterly HCP expenditures for each Business Unit, including trending analysis and commentary to accompany the data.
• Monthly/ Quarterly analysis and reporting (where applicable) of HCP expenditures to meet certain external reporting requirements. This is includes analysis of data to ensure accuracy and completeness and assisting the team to prepare annual external submissions.
• Prepare reports and analyses to support external reporting requirements for US Federal Sunshine and applicable State Reports.
• Quarterly analysis of HCP T&E expenditures provided to Global Compliance organization Receive and research internal and external HCP inquiries – working with various key stakeholders to respond to HCP.
• Responsible for following monthly reporting calendar and ensuring assigned activities are completed timely and accurately, in line with HCP Service Level Agreements.
• Perform periodic audits of HCP expenditure data and remediate spend as needed.
• Work on process improvements, automation and enhancements.
• Preparation of reports and analyses for adhoc requests.

What We’re Looking For:

• Bachelor's degree in Finance, Accounting, Business Administration.
• English Level desired: B2+
• Experience: 1-2 years data analysis.
• Or an equivalent combination of education and experience.
• Desired knowledge: Data analysis, data visualization tools, intermediate to advanced Excel.

Costa Rica-Heredia

Hybrid Roles:

About the role:

Develops new technology, products, materials, processes, or equipment with minimal supervision. Independently, or as a member of a team, develops, directs, and executes plans for a major segment of complex projects. Compiles and analyzes operational, test, and research data to establish technical specifications for designing or modifying products, processes, and materials. Ensures solutions meet performance, quality, and regulatory requirements while supporting long-term product sustainability and reliability.

Your Responsibilities Include:

• Consistently generates innovative and unique solutions to market needs and submits idea disclosures. Work is expected to result in the development of new or refined products, processes or equipment.
• Successfully completes complex engineering work in one or more of the following: technology development, product design and development, test of materials or products, preparation of specifications, process study, research investigation (animal and clinical studies), and report preparation.
• Selects techniques to solve complex problems and make sound design recommendations.
• Summarizes, analyzes, and draws conclusions from complex test results.
• Designs and prepares complex reports to communicate results to technical community.
• Designs and coordinates complex engineering tests and experiments.
• Coordinates, manages, and documents project goals and progress and recommends appropriate revisions.
• Assesses the feasibility and soundness of proposed engineering evaluation tests, products or equipment.
• Interfaces with Physicians/Cath Lab personnel to obtain feedback on concepts and performance of new devices.
• Translates customer needs into product requirements and design specifications.
• Responsible for engineering documentation.
• Works cooperatively with process development, quality, manufacturing, regulatory, clinical, and marketing on complex projects to ensure project success.
• May train and/or provide work direction to technicians and entry-level engineers.
• Works under general direction regarding the direction and progress of projects and special assignments. Independently determines and develops approach to solutions. Interprets, executes and recommends modifications to company policies. Assists in establishing departmental policies and procedures. Work is reviewed upon completion for adequacy in meeting objectives.
• Establishes and cultivates a wide range of business relationships to facilitate completion of assignments. May interact with vendors. Participates in determining goals and objectives for projects. May lead projects within the function or department and/or represents a specialized field in larger project teams. Influences middle management on business solutions.
• Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations. Uses discretion, diplomacy and tact to resolve difficult situations. May escalate serious issues to manager.

What we are looking for:

• Bachelor’s/Licenciature Degree: Chemical Engineering, Chemistry, Mechatronics, Mechanical, Materials Science or Biomedical engineering.
• English level: +90%.
• Experience: +7 years in related positions.
• Desired knowledge: Design Controls, Desig validation and Verification plans protocol and report generation, Risk Management, Minitab.

Benefits • Life-Work Integration • Community • Career Growth

Hybrid Roles:

You're Responsibilities include:

• Responsible for ensuring timely and accurate processing of vendor invoices.
• Fulfill with the system of internal controls in the financial area, as well as adequate compliance with international SOX requirements.
• Creation and maintenance of DTPs/SOPs.
• Involvement in several projects simultaneously, including processes improvements, processes migrations, cross-training, systems testing.
• Any other department-related activity (low-medium complexity).
• Collaborate with global, cross-functional internal stakeholders such as Clinical, IT to resolve multiple issues which can be complex in nature.
• Other duties / ad hoc requests as assigned.

What We’re Looking For:

• Bachelor’s degree (Accounting, Business Administration, Economics or related field).
• English level: 80% or above.
• 1 year of relevant experience.
• SAP experience a plus.
• Strong communication skills.
• Other languages a plus.
• Experience in processing migrations is a plus.
• Ability to work independently.
• Must have customer relationship skills with strong service orientation.
• Experience working in a shared service environment is a plus.
• Holds self-accountability to performance metric culture building performance excellence.
• Strong integrity.
• Respect for others.
• Excellent organizational skills and ability to manage multiple tasks efficiently.
• Active interest in opportunities to improve the efficiency of work.
• Analytic thinking, high attention to details, teamwork
• Microsoft Office proficient knowledge: Excel (intermediate - advanced), Word, Power Point, Outlook, etc.

Hybrid Roles:

Your Responsibilities Include:

• Co-author or contribute to the creation and revision of labeling and engineering deliverables including but not limited to Summary of Safety and Clinical Performance (SSCP) and Project Information for Patients (PIP) documents.
• Clearly and correctly state and summarize technical information in documents.
• Rewrite physician-facing technical information to make it accessible to patients at an eighth grade reading level, using the Flesch-Kincaid test as a metric.
• Complete readability assessments and provide readability reports for documents.
• Manage, organize, and communicate project information, project activities, and project status.
• Apply corporate and regulatory documentation requirements.
• Participate in or lead department projects. Make suggestions or corrections to make a document clearer and more concise.
• Initiate document Change Request and Peer Review approvals.
• Manage the project records during development.
• Assist with supporting tasks for the Labeling department as needed.

What We’re Looking For:

• Bachelor’s degree or higher in English, English Teaching, Translation or applicable field.
• At least 5 years of experience in similar positions.
• English Level: C1 (90%-94%)
• Excellent writing skills in English and Spanish
• Desired knowledge:Software skills

Benefits • Life-Work Integration • Community • Career Growth