דרושים Cnslt - Bus Tech Anly Treasury Fulfillment Technical Engagement Team ב-Bank Of America ב-United States, Charlotte

Job Description:

Job Description:

This job is responsible for influencing and driving optimal bank-wide liquidity strategies by Lines of Business (LOBs) and legal entity in business as usual (BAU) and stress scenarios. Key responsibilities include overseeing and influencing liquidity utilization across the organization and providing input into process and control designs, operational risk mitigation, issue management, automation, and other initiatives across the bank.

Responsibilities:

• Measures, analyzes, monitors, and reports on the bank's spot and forecasted liquidity position, provides guidance to business units to improve liquidity position, and supports regulatory and management liquidity reporting.
• Oversees processes, risks, and controls and tracks and monitors issues to ensure adherence with policies, risk standards, and compliance with internal and regulatory liquidity reporting requirements.
• Partners with other Lines of Business (LOBs) to determine limits, guidelines, and direction, ensuring alignment with overall business objectives and the bank's risk framework.
• Monitors liquidity risk trends relating to business activities and correlations between business drivers and liquidity usage and builds out enhanced liquidity reporting.
• Streamlines reporting processes and builds out analytic capabilities using emerging technology (e.g., Alteryx, Tableau, etc.)
• Provides input into monthly and quarterly reporting, disclosures, and presentations for Risk Committees, Board of Directors, and enterprise and local regulators.

Required Qualifications:

• 2+ years of industry experience working with financial products.
• Energetic and self-motivated. Candidate should have a strong intellectual curiosity.
• Strong quantitative background including excel modelling.
• Excellent communication skills – both written and verbal
• Ability to drive project goals across functions with minimal oversight.
• Analytical Thinking
• Financial Forecasting and Modeling
• Attention to Detail

Desired Qualifications:

• Prime Brokerage, derivatives or secured funding (either regulatory, reporting or business)
• Working knowledge of regulatory liquidity framework

Skills:

• Analytical Thinking
• Financial Forecasting and Modeling
• Liquidity Management
• Regulatory Compliance
• Reporting
• Attention to Detail
• Benchmarking
• Data and Trend Analysis
• Financial Analysis
• Scenario Planning and Analysis
• Business Acumen
• Financial Management
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines
• Risk Management

This job is responsible for servicing inquires received from Treasury clients via phone, email, or online channels regarding their treasury, cash management, card, merchant and depository products. Key responsibilities include analyzing and determining appropriate handling and resolution of requests. Job expectations include partnering with internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) to provide resolution to client inquiries, issues, and technical support.

Responsibilities:

• Receive and respond to requests received by email or phone
• Provides resolution for requests received via phone or email
• Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
• Conduct limited research and respond to client and be able answer questions and inquiries
• Utilize the various bank systems to support clients requests​​​

Required Qualifications:

• ​1+ years of experience working with customers.

• 1+ years of experience handling difficult situations with customers.

• Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications

• Comfortable receiving ongoing performance feedback and coaching.

• Ability to engage with customers, begin a conversation, build rapport, and handle objections.

• Comfortable receiving ongoing performance feedback and coaching.

• Comfortable with ongoing change and learning new technology/processes.

• Ability to analyze and resolve customer inquiries.

• Ability to provide a positive customer experience through creative solutions.

• At least an intermediate ability in computer skills.

• Ability to navigate multiple computer systems while interacting with the customer.

Desired Qualifications:

• 1-2 years of experience in the Banking/Financial industry.
• 1-3 years of experience working in a call center.​​

This job is responsible for acting as the primary interface to Treasury clients. Key responsibilities include leading, directing, and coordinating the implementation of highly complex treasury, cash management, card, merchant and depository products and services. Job expectations include providing relationship management, servicing, and technical assistance to internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) and vendors in order to ensure a timely and smooth implementation process.

Responsibilities:

• Consults with client through implementation of treasury product package
• Facilitates internal and external client calls to work through implementation requests for successful completion
• Troubleshoots research, and responds to internal client team requests for resolution
• Engages key stakeholders for awareness throughout the implementation process, owning resolution for the client

Required Skills & Abilities:

• 6 - 12+ month of experience in the Banking/Financial industry,
• Excellent communications skills and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

Desired Skills & Abilities:

• Associates in this role are directly aligned to a sales team and provide dedicated Treasury Product implementation support for the Sales team’s entire book of clients.
• Associates meet with their aligned sales partners on a weekly (if not more frequent) basis to discuss all work in the pipeline.
• Associates conduct Client facing calls and are in frequent and direct communication with clients.
• Associates run point for Sales/Clients on all work and interactions needed with Treasury Operations and Technology teams as clients are implementing complex Treasury products.
• Associates develop working relationships w/Clients and can be a primary point of contact for Clients on allImplementation/Fulfillmentquestions and issues.
• Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

Skills:

• Attention to Detail
• Client Management
• Customer and Client Focus
• Oral Communications
• Account Management
• Adaptability
• Analytical Thinking
• Critical Thinking
• Written Communications
• Active Listening
• Collaboration
• Problem Solving
• Stakeholder Management

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Responsibilities:

The Senior Analyst will partner with Business Leaders, Product Owners and Subject Matter Experts to define and understand vision, define and document functional and non-functional requirements and act as a focal point between the business stakeholders and the technology team.

• Maintaining and encouraging compliance with any appropriate standards and guidance to ensure that the project provides full traceability from concept to delivery.

• Identification and analysis of a Business Need and development of one or more Alternative Business Solutions by gathering, analyzing and documenting functional and non-functional requirements

• Responsible for the translation of the Business Requirements into System Requirements, which describe what the system, process, or product must do to fulfill the business requirements.

• The Analyst must make the System Requirements understandable and acceptable to IT developers, QA and UAT Analysts

• Assist with user acceptance testing activities

• The Analyst develops and presents artifacts describing the Business Requirements including, as appropriate: Presentations and Charts, Process Flows, Data models, Use Cases, Other Requirements Documents as appropriate to document and communicate the Requirements.

• The Analyst may also be responsible for tracing the requirements during implementation to ensure that the developed system is consistent and in scope with the determined system requirements

• Drive User Story generation across business and technology teams to support a healthy backlog of capability development within assigned project scope

Required Qualifications:

• Compliance or Audit experience is highly preferred. Previous experience in Business / Systems Analysis is a must.

• Must have experience working with Agile methodology.

• Strong SQL skills, knowledge of Oracle and understanding of relational databases and distributed systems.

• Must be able to gather and revise requirements based on user storyboards then provide the detailed requirements to developers within a quick turnaround timeline.

• Works autonomously in a fast-paced multi-disciplinary team environment

• Handles multiple tasks and can support multiple project needs simultaneously

• Acts quickly on issues and requests associated with business needs using the appropriate escalation path

• Good written and oral communication skills including technical writing skills

• Works well under pressure to meet tight deadlines

• Possesses excellent interpersonal skills to work well with managers and senior business leadership

• Evidence of 7-10 years professional experience focusing on business, process or systems analysis and requirements management in a complex regulated environment (finance, accounting, health, etc.)

• Strong analytical skills

• Applied experience in agile development teams, along with understanding of waterfall and the transition between the 2 methodologies

• Highly skilled with Microsoft Word, Excel, Visio, SharePoint, Power Point

• Familiarity with defect tracking system

Desired Qualifications:

• Knowledge of Financial Crimes Technology applications

• Bachelor in Computer Science or related field

• Experience with Horizon JIRA tool

• Risk management and control experience

The AWS Product Manager is responsible for defining, developing, and driving the roadmap for cloud-based products and services delivered on Amazon Web Services (AWS). This role partners with engineering, architecture, security, and business stakeholders to ensure cloud products meet business needs, deliver value, and adhere to compliance and cost-efficiency requirements. The AWS Product Manager balances customer outcomes, technical feasibility, and financial performance to maximize the impact of AWS investments.

Product Strategy & Roadmap

• Define the vision, strategy, and roadmap for AWS-based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
• Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
• Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
• Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).

Stakeholder & Customer Engagement

• Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
• Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
• Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
• Lead stakeholder communications on product vision, roadmap, and release updates.

Execution & Delivery

• Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
• Define and maintain product backlogs, user stories, and acceptance criteria.
• Oversee go-to-market activities, adoption campaigns, and internal enablement for AWS services.
• Coordinate with release and service delivery teams to ensure smooth rollouts.

Governance, Compliance & Cost Management

• Define and enforce product policies for security, compliance, data residency, and IAM in AWS environments.
• Partner with FinOps teams to track and optimize AWS costs, ensuring financial accountability.
• Ensure product delivery meets regulatory requirements (e.g., SOC2, PCI-DSS, GDPR, financial regulations).
• Maintain alignment with enterprise governance standards while enabling agility.

Continuous Improvement & Innovation

• Monitor product performance through KPIs (adoption, cost efficiency, NPS, service uptime).
• Drive continuous improvement through customer feedback, retrospectives, and emerging AWS capabilities.
• Stay current with AWS service innovations and identify opportunities to enhance the product portfolio.
• Evangelize AWS product offerings within the organization, promoting self-service and best practices.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in product management or product ownership, with at least 2+ years focused on cloud (AWS preferred).
• Strong knowledge of AWS services (EC2, S3, RDS, Lambda, EKS, VPC, IAM, CloudFormation, etc.).
• Proven ability to translate business needs into technical product requirements.
• Excellent communication and stakeholder management skills.
• Experience with agile methodologies and backlog management (Jira, Azure DevOps, etc.).

Desired Qualifications:

• AWS Certified Solutions Architect or Product Manager certification.
• Experience in financial services, healthcare, or other regulated industries.
• Knowledge of cloud governance, security, and compliance frameworks.
• Familiarity with FinOps and cloud cost optimization practices.
• Background in software engineering, cloud architecture, or DevOps.

This job is responsible for leading product experts supporting Global Transaction Services in client engagements, account management, closing complex and high dollar deals, and/or emerging solution opportunities with strategic clients. Key responsibilities include participating as the product sales or industry expert in client calls, identifying opportunities and influencing solutions, and driving collaboration between product, sales, and client relationship teams to package marketing leading solutions that address client challenges.

Responsibilities:

• Manages client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support
• Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise
• Supports banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle
• Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams
• Identifies and develops responses to emerging product trends, competitive strategies, and market gaps
• Develops and implements programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies
• Participates as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions

Qualifications:

• BA/BS Degree or equivalent work experience
• Minimum 3 years of experience in the payables marketplace, with an understanding of the competitive landscape and regional marketplace variations
• Global Commercial Card & Comprehensive Payables subject matter expertise, in sales, account management or product role
• Sales experience within a large, global financial institution
• Knowledge of treasury management and card and comprehensive payables services
• Experience in Accounts Payable
• Proven ability to work in a demanding, fast-paced global environment
• Experience working within a highly matrixed organization
• Strong communication skills – both verbal and written
• World-class presentation skills
• Proven leadership skills across multiple organizations
• Ability and desire to think creatively to deliver business results, both independently and as part of a team
• Experience leading technology demonstrations and discussions
• Project management experience with the ability to manage multiple projects simultaneously
• Skilled in working with Microsoft Office applications

Skills:

• Business Development
• Customer and Client Focus
• Leadership Development
• Strategy Planning and Development
• Business Acumen
• Change Management
• Client Experience Branding
• Client Solutions Advisory
• Inclusive Leadership
• Account Management
• Adaptability
• Presentation Skills
• Talent Development

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

Skills:

• As part of the Management team, this role will manage day to day activities of resources, multiple bodies of work, review documentation of work completed, mange relationship with stakeholders, escalate concerns timely with leadership, and design data strategy for the areas of support

• Plan, perform and lead data audits at the regional level as well as other diverse lines of business and specialty areas

• Responsible for leading responses for regulatory requests, including creating presentation materials, as part of ongoing regulatory exams

• As required, engage with regulators to present data validation work

• Mange staff during Audit engagements and provide feedback on work performed.

• Challenge and leverage risk mindset to influence business leaders to drive proper remediation of regulatory gaps

• Develop test plans designed to address the risk and root cause of the issue

• Work with leadership to effectively prioritize issues that may be past due or high risk

• Closely work with other Audit teams during data validation, issue and other work

Required Qualifications:

• Minimum 8+ years of Audit, Risk, Data or other relevant experience

• Bachelor’s Degree OR Equivalent work experience

• Prior data experience (i.e. analytics; data mining; automation)

• Understanding of Audit practices and methodologies as well as rules for professional and ethical conduct

• Strong critical thinking, problem solving, analytical mindset required

• Must be able to plan, execute, and evaluate audit test plans within a risk-based audit methodology

• Ability to think critically and apply audit and data expertise

• Sound organizational, analytical, oral, and written communication skills

• Demonstrate the ability to manage multiple work efforts and to quickly change direction.

• Ability to operate in a fast paced environment with multiple concurrent priorities.

• Strong written and verbal communications at all levels of management – must be able to make recommendations and articulate conclusions supported by data

• Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives

• Must have the ability to effectively communicate quantitative topics to technical and non-technical audiences

• Strong interpersonal skills for interfacing with all levels of internal and external audit and management

Desired Skills:

• Knowledge of Bank of America business processes and front end application systems

• Audit or risk control risk/controls background in financial services

• Prior Analytical / Automation Skills (SQL, SAS, Python. Alteryx, Advanced Excel)

• Advanced degree or certifications (CIA, CISA etc – CPA Preferred)

• Strong leadership style, content creation and presentation skills