Bank Of America AWS Product Manager - Tech Delivery 

United States, North Carolina, Charlotte 

920115583

The AWS Product Manager is responsible for defining, developing, and driving the roadmap for cloud-based products and services delivered on Amazon Web Services (AWS). This role partners with engineering, architecture, security, and business stakeholders to ensure cloud products meet business needs, deliver value, and adhere to compliance and cost-efficiency requirements. The AWS Product Manager balances customer outcomes, technical feasibility, and financial performance to maximize the impact of AWS investments.

Product Strategy & Roadmap

• Define the vision, strategy, and roadmap for AWS-based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
• Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
• Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
• Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).

Stakeholder & Customer Engagement

• Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
• Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
• Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
• Lead stakeholder communications on product vision, roadmap, and release updates.

Execution & Delivery

• Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
• Define and maintain product backlogs, user stories, and acceptance criteria.
• Oversee go-to-market activities, adoption campaigns, and internal enablement for AWS services.
• Coordinate with release and service delivery teams to ensure smooth rollouts.

Governance, Compliance & Cost Management

• Define and enforce product policies for security, compliance, data residency, and IAM in AWS environments.
• Partner with FinOps teams to track and optimize AWS costs, ensuring financial accountability.
• Ensure product delivery meets regulatory requirements (e.g., SOC2, PCI-DSS, GDPR, financial regulations).
• Maintain alignment with enterprise governance standards while enabling agility.

Continuous Improvement & Innovation

• Monitor product performance through KPIs (adoption, cost efficiency, NPS, service uptime).
• Drive continuous improvement through customer feedback, retrospectives, and emerging AWS capabilities.
• Stay current with AWS service innovations and identify opportunities to enhance the product portfolio.
• Evangelize AWS product offerings within the organization, promoting self-service and best practices.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in product management or product ownership, with at least 2+ years focused on cloud (AWS preferred).
• Strong knowledge of AWS services (EC2, S3, RDS, Lambda, EKS, VPC, IAM, CloudFormation, etc.).
• Proven ability to translate business needs into technical product requirements.
• Excellent communication and stakeholder management skills.
• Experience with agile methodologies and backlog management (Jira, Azure DevOps, etc.).

Desired Qualifications:

• AWS Certified Solutions Architect or Product Manager certification.
• Experience in financial services, healthcare, or other regulated industries.
• Knowledge of cloud governance, security, and compliance frameworks.
• Familiarity with FinOps and cloud cost optimization practices.
• Background in software engineering, cloud architecture, or DevOps.