דרושים Apple Support Technical Advisor ב-אפל ב-United States, Cary

具备技术故障诊断用户知识或经过验证的技术能力. 具有为顾客提供支持的经验，支持方式包括电话、电子邮件和聊天服务. 热衷于顾客服务，对客户体验有担当，能够提供全面的问题解决方案. 能够根据不同的对象有效地调整沟通方式和风格. 具备自我管理能力，并能够在不断变化的快节奏环境中独立工作. 能够在愿意分享知识和乐于接受反馈的团队内实现成长. 能够高效地管理时间，包括能够同时处理多个任务、保持条理清楚和分清工作主次. 能够在与顾客交谈时利用多个工具调查和获取技术信息. 具备以下方面的知识：iOS、智能手机、平板电脑、PC 或 Mac 相关技能. 善于掌握技术故障诊断技能，并热衷于学习和迎接新的挑战. - 能够按期参加为期大概 5 周的必要培训，可能包含周末. - 能够在上午 9:00 至晚上 9:30（包括周末和节假日）之间灵活工作，并可以根据业务需求灵活地延长或缩短工作时间. - 成功完成职前评估和背景调查. - 成功完成初期培训. - 能够一边与客户交谈一边打字，并且打字速度不低于每分钟 40 个字....

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...

Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher. A quiet home workspace, ergonomic chair,...