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Apple Apple Pay & Wallet New Product Support Engineering Project Manager United States, North Carolina, Cary 716986753
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Description
Responsibilities include:Lead cross-functional teams in the development of customer support strategies that balance business needs and regulatory requirements.
Minimum Qualifications
- Bachelors degree in Engineering, Business, Finance or similar field of study
- 5+ years of project management, preferably in financial services or technology fields.
- Deep knowledge and experience in crafting servicing strategies with the comprehensive customer journey in mind.
- Diplomatic leader with superb organizational and communication skills.
- Passion for digging deep into a subject matter area, performing validation testing, and providing feedback to product and engineering teams.
- Analytical and creative problem solver with a successful track record handling large-scale, high-profile projects and deadlines.
- High energy, with the ability to prioritize multiple tasks in a fast-paced environment.
- Ability to distill highly complex, technical concepts into simplified language.
Preferred Qualifications
- Master’s degree in Engineering, Business, Finance or similar field of study
- Experience working on new product development or support, particularly in the FinTech industry.
- Knowledge of financial servicing regulations or experience working in a regulated field.
- Familiarity with Apple apps and ecosystem, digital wallets, and contactless payment systems.
- Experience presenting to all levels of an organization, including senior-level and executive audiences.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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