דרושים Allcloud - משרות Allcloud

Job Summary

As the Project Manager, you will work closely with various technical and non-technical team members. You will be the subject matter expert on agile project methodology, managing dependencies, scoping, mitigating risks, resolving issues, authoring contract change orders, and managing timelines and budgets.

Summary of Key Responsibilities

• Oversee and take responsibility for the successful completion and timeliness of Salesforce projects within a set budget
• Manage stakeholders and teams working with multiple clients onsite and remotely
• Lead, define and prioritize business functional requirements
• Produce and manage a detailed project plan to suit customer requirements
• Participate in the creation and review of all project documentation
• Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status reports and calls
• Serve as the main contact for client relationships and communication

• Minimum of 5+ years of experience managing the project delivery of Salesforce implementations
• Experience in Waterfall and Agile approaches to project management
• Experience managing multiple projects simultaneously (including but not limited to: implementations, upgrades, and new installations)
• Demonstrated ability to mitigate risk proactively
• Design solutions, translate business needs into processes and systems and define business requirements into a technical plan
• Team player with the ability to self-manage and execute projects from scratch.
• Demonstrated ability to handle day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, and rapid change. Must be resilient in the face of constraints, frustrations, or adversity.
• The ability to interact professionally with diverse stakeholders - executives, managers, users, and subject matter experts.
• Ability to work with clients to resolve complex issues.
• Comfortable in a fast-paced environment; works well under pressure.
• Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements.
• The ability to be self-directed and work in a dynamic environment
• Experience in professional services/consulting organization- Advantage

Summary of Key Responsibilities

• Become the trusted advisor and partner for our key accounts in IL.
• Manage the post-sales customer journey for your book of business from Onboarding through Renewal and Advocacy, utilizing a growth mindset throughout to uncover upsell and cross-sell opportunities.
• Partner closely with the customer executives and key stakeholders to ensure metrics for success are agreed upon and a mutual success plan of action is in place.
• Meet regularly with customers to ensure the maximum value of the contract is being attained and continually verify and document customers' objectives, requirements, and value that they receive from our service.
• Create key customer deliverables (presentation, recommendations, and risk mitigation plans).
• Develop an understanding of each customer’s business and managed services needs, providing proactive recommendations that support the customer’s roadmap and vision.
• Generate reports on our managed services offerings, providing insight and recommended next steps to maximize the customer’s ROI.
• Strategically manage your portfolio via robust account plans - prioritizing your business book by renewals, expansions, and risk.
• Be the voice of the customer inside the organization, driving process improvements and product roadmap decisions based on your frontline visibility of the key accounts.
• Identify root causes of customer churn and possible client dissatisfaction and engage appropriate team members from cross-functional teams to help address underlying causes of churn and dissatisfaction.
• Demonstrate your understanding of AllCloud offering, administrative procedures, and organization to effectively answer customers’ questions in a timely fashion.
• Maintain an understanding of AllCloud competitor offerings (i.e., price, offerings, service, or solution) to communicate the advantages effectively.
• Meet or exceed monthly and annual revenue objectives.

Requirements:

• BS/BA or equivalent
• 3 years of proven customer success management experience or relevant industry experience. Work experience in the professional environment of managed services is desirable.
• Must demonstrate strong persuasion skills to influence colleagues and customers and thrive in high-impact situations.
• Strong oral and written communication skills as well as presentation skills.
• Excellent organizational skills, and you can conscientiously manage and follow up on multiple concurrent tasks.
• Ability to take ownership of complex customers and mediate between competing interests and personalities to improve customer satisfaction and drive growth.
• Must be able to quickly develop an in-depth understanding of AllCloud offerings and services and how they apply to the customer’s needs.
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge
• Experience working with Salesforce to manage customer interactions, track engagements, and drive business insights.
• Fluent in English
• AWS Cloud Certification - advantage

Summary of Key Responsibilities

• Own the full sales cycle, from identifying opportunities to building relationships with key stakeholders to negotiation and contracting
• Responsible for developing and maintaining long-term strategic relationships with key stakeholders of the customer organization
• As business executives, we work with existing and new customers to optimize their Cloud operation.
• Successfully worked in a large-scale environment, and strategically impacted a diverse customer portfolio, preparing sales proposals and ongoing sales activities
• Collaborate with AllCloud resources to support customer interests and further drive solution adoption
• Support defined territory of Israeli Government and Public Sector entities (Project Nimbus), and/or Defense Sector in their partnership journey with AllCloud

Summary of Experience

• BA/BSc degree or relevant experience in Exact Sciences.
• IaaS, PaaS, or SaaS cloud-related selling experience.
• MBA - an advantage

• 7+ years of experience in a large software/technology/SI organization with proven experience in direct sales
• Familiarity and in-depth knowledge of Israeli IT (key players competition, customers IL Public / Defense Sector)
• Excellent interpersonal & communication skills, inbound and outbound
• Ability to present complex information to customers and colleagues in a clear and appealing manner
• Collaborative communication style and ability to work in a networked organization with virtual teams
• Business Level Hebrew & English (Verbal & Written) and Answering tenders process
• Ability to drive complex sales projects to completion
• Familiarity and experience in the Israeli Public and/or Defense Sector - an advantage
• AWS solutions knowledge – an advantage

• 3+ years of experience in Business Analysis/ System Analysis, including; gathering requirements from clients, writing functional and technical documents, understanding of database architecture, including ERD
• 2 years of experience in defining requirements within Salesforcen platform- must
• Experience in Systems Analysis for Web Applications
• Excellent communication and collaboration skills are required
• The ability to interact professionally with diverse stakeholders - executives, managers, users, and subject matter experts
• Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements

Responsibilities:

• Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Lead and participate in project planning and estimation activities.
• Provide guidance and mentorship to development teams on Salesforce best practices and design patterns.
• Collaborate with cross-functional teams to integrate Salesforce solutions with other systems.
• Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions.
• Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions.

• 5+ years as a Salesforce Solutions Architect or Salesforce Consultant/ Project Manager in various companies.
• Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Mgt, Data Migration, Data Model.
• Familiar with Apex & Visualforce/Lightning Components design considerations.
• Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc.

Additional Skills

• Excellent analytical and problem-solving skills
• Resourcefulness, creativity, and strategic thinking for troubleshooting problems
• Self-motivated and directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Able to perform efficiently and effectively without oversight in a fast-paced environment

Certifications Preferred

• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Servies Cloud Consultant

Key Responsibilities:

• Establish and maintain a comprehensive corporate compliance program that addresses relevant laws and standards, including privacy regulations like GDPR, CCPA, IPPL, HIPAA, and ISO 27001.
• Develop, manage, and ensure implementation of policies and procedures. To mitigate compliance risks and ensure adherence to applicable laws, regulations, and industry standards.
• Coordinate and manage external audits and inquiries from authorities, customers, partners, and other relevant parties.
• Regular assessments and internal audits should be conducted to identify potential compliance gaps and recommend corrective action plans where necessary.
• Training and Awareness. Develop, monitor, and circulate training programs for employees to ensure their understanding of compliance obligations.
• Communication and reports. To the legal team, regulatory agencies, senior management, the board, and other stakeholders.
• Incident Management. Investigate compliance-related incidents and breaches, ensuring timely resolution and mitigative plan.
• Track and analyze relevant laws, regulations, and industry standards changes and evaluate their impact on the company’s compliance requirements.

• Bachelor’s Law degree - preferred.
• Advanced degree or relevant certifications such as CCEP, CRCM, or similar credentials- advantage.
• 2 years of experience in a compliance role or related field, preferably within the technology sector.
• Proven track record of working independently and managing multiple projects in a fast-paced, ever-changing environment.
• Exceptional analytical skills with the ability to interpret regulatory requirements and develop effective policies and procedures.
• Strong verbal and written communication skills in both English and Hebrew, with the ability to engage effectively with all organizational levels.

Responsibilities

• Support sales processes by designing and delivering agile data and AI projects in collaboration with the account managers, project managers, and delivery managers of AllCloud.
• Lead strategic discussions with business stakeholders to understand organizational data needs and identify opportunities to derive actionable insights, enabling data-driven decision-making and aligning data strategies with business objectives.
• Own the technical solutions for data, analytics, AI, and ML projects.
• Build POCs for customers (hands-on).
• Deliver top-quality design and architecture documents to our customers.
• Build and control training plans for the team members towards new technologies required for future projects.

• 5+ years of experience as senior Data engineer and or Data Architect
• Ability to translate business challenges into technical solutions
• Excellent customer-facing skills
• Hands-on experiences with AWS Data Cloud Services
• Experience supporting and working with external customers in a dynamic environment
• A team player who can efficiently collaborate with C-Level, developers, and sales teams
• Hands-on attitude and experience in system design, PoC, and integration using cloud and other web services and APIs
• Working experience with DB technologies (SQL, non-SQL), Data analytics, AI and ML
• Deep understanding of ETL, ELT processes
• Experience in functional and scripting languages: Python, Scala, etc.
• Proven experience in technical leadership of small and large-scale cloud data projects
• Snowflake knowledge is an advantage
• Working experience with AWS's various eco-system and services - additional cloud environments - an advantage
• Articulate verbal and written communication
• Bachelor's (Master preferred) degree in Computer Science, Mathematics, Informatics, Information Systems, or another quantitative field
• Proven curiosity and ability to quickly self-learn
• Fluency in Hebrew and English is essential