דרושים Customer Success Specialist ב-Aligntech ב-United Kingdom, Metropolitan Borough Of Solihull

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...