Retail Auto Relationship Management Manager jobs at Wells Fargo in United States, Chandler

In this role, you will:

• Lead a high performing team of managers responsible for managing relationships of medium to large and complex high producing auto dealer accounts (both franchise and independent) within the assigned region
• Identify and recommend opportunities for process improvement and risk control development within assigned territory
• Ensure growth and development of new and existing dealer relationships for both franchise and independent auto dealerships
• Manage auto applications, loan volume and overall stability of credit portfolio of assigned territory
• Make decisions and resolve issues regarding the team in order to meet business objectives
• Execute Auto retail sales goals and objectives
• Hire, train, manage, motivate and develop a team
• Establish and maintain relationships with all levels of internal and external customers, and interface with all level of management, both internal and external partners
• Manage allocation of people and financial resources for Retail Auto Relationship Management
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• Strong prospecting, sales, negotiation, and influence skills
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
• Strong organizational, multi-tasking, and prioritizing skills
• Auto finance experience
• Previous experience with CRM tools such as Salesforce

Job Expectations:

• Ability to travel and have residency in assigned territory (UT/NV/CO/AZ)
• Remote position, other locations within assigned territory will be considered
• Ability to travel up to 75% of the time
• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Flexibility to address incidents as needed 24 hours a day

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Apply today for opportunities in the following areas:

• Reinstatements
• Legal Letters
• Repossession Operations
• Vendor Support Invoicing
• Impounds
• Aftermarket/Letter of Guarantee/Specialty Operation Support
• Loss Recovery
• Payment Operations
• Bankruptcy Operations
• Titles

In this role, you will:

• Support Loan Servicing functional area or processes
• Identify opportunities to improve various areas within Loan Servicing and recommend solutions
• Review, research, analyze, calculate, and complete processes that are moderately complex in nature
• Perform moderately complex administrative, transactional, operational, or customer support tasks
• Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
• Receive direction from Loan Servicing Associate Managers and/or Managers
• Escalate non-routine questions to experienced individuals
• Use relevant information and independent judgment to review and complete processes while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
• Interact and communicate with agencies, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
• Provide guidance to less experienced peers

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience within auto financial operations and/or automotive industry
• Experience executing in a fast paced, high demand, production environment while balancing multiple priorities
• Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Excellent analytical skills with high attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Customer Service focus with the ability to listen to customer needs and recommend solutions

Job Expectations:

• Attend paid training period for 4 weeks - Monday – Friday, 8 am – 5 pm
• Flexible to work any hours within6 am – 7 pm
• Hours may adjust bi-annually, based on Daylight Savings Time
• Work on-site at the location posted
• This position does not offer relocation assistance
• This position is not eligible for Visa sponsorship

Job Location:

• 2501 S Price Road – Chandler, Arizona 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Upon required licensing and SAFE registration, the Relationship Banker LP (SAFE) employee will transition to the Relationship Banker (SAFE) role.

The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of customers serviced, banking services and options of various customers, and customer needs.

In this role you will:

• Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Relationship Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Relationship Banker (SAFE) role and perform the following duties:

• Participate in building relationships with customers and spend time understanding required needs

• Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers' needs

• Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers

• Present recommendations for resolving inquiries and service requests regarding customers' accounts

• Open and service accounts within authorized limits, create plans for follow-up and scheduled contacts with customers

• Provide information to internal partners and external sources to further enhance the customer experience

• Identify opportunities to leverage partners and connect customer with the appropriate partner or relationship manager to meet their needs

• Partner with financial advisors to understand appropriate introductions to address the needs of customers with investment or retirement needs

• Provide self-service digital banking options to customers

• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience

• 1+ year of building and maintaining effective relationships with customers and partners

Desired Qualifications:

• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

• State Insurance license(s)

• Customer service focus with experience handling transactions across multiple systems

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

• Strong verbal, written, and interpersonal communication skills

• Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business

• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs

• Ability to make client calls and actively participate in the sales development process

• Knowledge and understanding of retail compliance controls, risk management, and loss prevention

• Ability to follow policies, procedures, and regulations

• High motivation with ability to successfully meet team objectives while maintaining individual performance

• Experience mentoring and peer- coaching

• Experience assessing customer needs and recommending products/services to fulfill those needs

• Experience using business acumen to provide financial services consultation to small business customers

• Knowledge and understanding of financial services consumer lending products

• Ability to educate and connect customer to technology and share the value of mobile banking options

• Ability to interact with integrity and professionalism with customers and employees

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• Adherence to Wells Fargo sales practices risk management culture

• Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required

• For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required to be attempted within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment

• State Insurance license(s) are required for this role and must be completed within a specified period

• Licensing requirements and expected completion timeline (determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance

• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in thisposition.Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site(http://fedregistry.nationwidelicensingsystem.org)provides the MU4R questions and registration required for employment in this position

• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards

• A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

• This position is not eligible for Visa sponsorship

10325 E. Riggs Rd Sun Lakes, AZ 85248

1731 W. Hunt Hwy Queen Creek, AZ 85143

3273 N. Hunt Hwy Florence, AZ 85132

8196 S. Power Rd Gilbert, AZ 85297

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Upon required licensing and SAFE registration, the Relationship Banker LP (SAFE) employee will transition to the Relationship Banker (SAFE) role.

The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of customers serviced, banking services and options of various customers, and customer needs.

In this role you will:

• Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Relationship Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Relationship Banker (SAFE) role and perform the following duties:

• Participate in building relationships with customers and spend time understanding required needs

• Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers' needs

• Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers

• Present recommendations for resolving inquiries and service requests regarding customers' accounts

• Open and service accounts within authorized limits, create plans for follow-up and scheduled contacts with customers

• Provide information to internal partners and external sources to further enhance the customer experience

• Identify opportunities to leverage partners and connect customer with the appropriate partner or relationship manager to meet their needs

• Partner with financial advisors to understand appropriate introductions to address the needs of customers with investment or retirement needs

• Provide self-service digital banking options to customers

• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience

• 1+ year of building and maintaining effective relationships with customers and partners

Desired Qualifications:

• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

• State Insurance license(s)

• Customer service focus with experience handling transactions across multiple systems

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

• Strong verbal, written, and interpersonal communication skills

• Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business

• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs

• Ability to make client calls and actively participate in the sales development process

• Knowledge and understanding of retail compliance controls, risk management, and loss prevention

• Ability to follow policies, procedures, and regulations

• High motivation with ability to successfully meet team objectives while maintaining individual performance

• Experience mentoring and peer- coaching

• Experience assessing customer needs and recommending products/services to fulfill those needs

• Experience using business acumen to provide financial services consultation to small business customers

• Knowledge and understanding of financial services consumer lending products

• Ability to educate and connect customer to technology and share the value of mobile banking options

• Ability to interact with integrity and professionalism with customers and employees

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• Adherence to Wells Fargo sales practices risk management culture

• Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required

• For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required to be attempted within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment

• State Insurance license(s) are required for this role and must be completed within a specified period

• Licensing requirements and expected completion timeline (determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance

• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in thisposition.Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site(http://fedregistry.nationwidelicensingsystem.org)provides the MU4R questions and registration required for employment in this position

• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards

• A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

• This position is not eligible for Visa sponsorship

10651 S. 51st Street Phoenix, AZ 85044

1004 W. Chandler Blvd Chandler, AZ 85224

3495 W. Chandler Blvd Chandler, AZ 85226

15825 S. Desert Foothills Pkwy Phoenix, AZ 85048

700 N. Gilbert Rd Gilbert, AZ 85234

4823 E. Ray Rd Phoenix, AZ 85044

3222 E. Ray Rd Gilbert, AZ 85296

8670 S. McClintock Dr Tempe, AZ 85284

1100 W. Queen Creek Rd Chandler, AZ 85248

925 E. Ocotillo Rd Chandler, AZ 85249

1090 E. Ray Rd Chandler, AZ 85225

1495 E. Warner Rd Gilbert, AZ 85296

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

The lead analyst will serve as the Subject Matter Expert (SME) for the Cloud Access Security Management (CASM), ensuring effective control management, tool integration, and operational execution. This role is critical in maintaining the integrity of access controls and driving continuous improvement across a complex ecosystem of security and workflow tools.

Key Functions:

• Process & Controls Oversight:
  • Own and manage CASM process controls, ensuring tasks are completed accurately and efficiently.
  • Run and monitor controls to identify gaps, control breaks, and areas for improvement
  • Lead control reviews and ensure metrics are tracked and reported to governance councils
• Tool Integration & Technical Expertise:
  • Deep understanding of CASM tools and how they interoperate, including CASB and Proxy tools, workflow, and input management, and database and user-interface structures
  • Ensure seamless data flow and task execution across tools
• Operational & Business As Usual Activities:
  • Manage monthly access control database processes.
  • Oversee access grant/deny decisions and ensure compliance.
• Collaboration & Governance:
  • Facilitate meetings to assess process steps and control effectiveness and drive continuous improvement.
  • Report control metrics and progress to governance councils.
  • Drive metric improvement initiatives

In this role, you will:

• Provide advanced information security consultation for all aspects of information security compliance policy, risk management, and remediation
• Direct information security risk assessment and research, and recommend remediation plans and strategies
• Influence stakeholders on net new or on material changes to an asset to influence control decisions
• Provide consulting on security risk assessment and research, and recommend remediation plans and strategies
• Act as more experienced lead to the organization to develop security risk awareness and mitigating actions
• Consult the organization on complex security issues and findings
• Manage the most complex and critical information assets
• Evaluate and interpret internal and companywide information security policies, processes, standards, and participate with more experienced leaders in decision making on information security
• Serve as information security lead to advise on the development and delivery of Information Security Education and Awareness
• Collaborate and consult with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals
• Lead projects and teams
• Coordinate with vendor manager on third party assets to manage information security risks
• Serve as a mentor to less experienced staff

Required Qualifications:

• 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with enterprise-grade web security and filtering technologies (e.g., secure web gateways, cloud access security brokers).
• 2+ years of Splunk or other SIEM enterprise grade filtering solution
• 2+ years of web content/web proxy content filtering experience
• Familiarity with cloud-based security controls and SaaS application protection.
• Experience evaluating and implementing data protection controls.
• Scripting or query skills (e.g., SQL, RegEx, Python, PowerShell) to support automation and data analysis.

Job Expectations:

• Ability to travel 10% domestically
• Ability to work onsite in the office in a hybrid model.
• This position is not eligible for Visa Sponsorship

Locations:

• Chandler, AZ
• Charlotte, NC
• Minneapolis, MN
• Irving, TX

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Title Release

Title Perfection

Title Transfers & Modifications

Payments and Payoffs

Payment Processing

Various Account Maintenance

In this role, you may:

• Support the Payments and Titles teams by following processes and ensuring service level agreements (SLAs) are met
• Review, research, analyze, problem solve, process, or respond to moderately complex administrative, transactional, operational, or customer support tasks, ensuring the interests of the company are protected
• Process payments and various account maintenance functions
• Support other teams within the line of business, assisting with other responsibilities to meet overall business needs
• Regularly adapt to changes in processes and procedures
• Use relevant information and independent judgment to determine the root cause of issues
• Communicate with customers, title companies, insurers, dealerships, investors Departments of Motor Vehicles (DMVs), cross-business units, and other third parties
• May prepare cancellation requests and initiate workflows Identify opportunities for improvement within various areas within Loan Servicing and recommend solutions
• Assist in the development, review, and revision of department policy and procedures
• Provide excellent customer service at all points of contact
• Manage a pipeline of work from start to finish
• Receive direction from Loan Servicing managers
• May receive written inquiries, task requests, or handle in- and out-bound phone calls
• Provide guidance to less experienced peers
• Compile documentation and enter data into Wells Fargo systems with precision
• Escalate non-routine questions to more experienced individuals
• Some roles are in back-office groups with no customer interaction
• In titles roles, you may sign documents on behalf of Wells Fargo to affirm that the information provided is true

Training Schedule:

• Length of training may vary
• Training schedule is Monday through Friday
• The hybrid work schedule may not apply during training

Work Schedule:

• Hybrid work schedule
• Department work hours will be discussed during the interview process
• Hours may adjust bi-annually, based on Daylight Savings Time
• Occasional overtime may be available
• Shift pay differential may apply

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Prior experience within auto financial operations
• Financial services industry experience
• Experience in the automotive industry
• Knowledge and understanding of auto policies and procedures
• Ability to accurately document account data and information as well as identify inaccuracies
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Effective independent judgement and critical thinking skills
• Ability to prioritize work, meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast-paced, team environment with excellent attention to detail and quality standards
• Ability to work effectively, as well as independently, and adapt to working a variety of different tasks
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Strong telephone etiquette skills, including proficiency in managing both inbound and outbound calls
• Prior experience with auto titles
• Systems experience to include CARS, iTop, ICMP, iRepo, Auto IMS,Workflow, Vantage (CEO), Vista Plus, or the equivalent
• Ability to manage a high-volume pipeline of work from assignment to completion
• Knowledge and understanding of risk and compliance
• Intermediate Microsoft Office skills, including Excel
• Strong organizational, multi-tasking, time management, and prioritizing skills
• Flexibility and the abilityto embrace change with enthusiasm
• Military experience resolving complex issues via written or verbal communication, including but not limited to: supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers​

Job Expectations:

• Must work on-site at the location posted
• Must be able to attend full duration of required training period
• This position offers a hybrid work schedule
• Flexibility to adjust hours, as requested, based on business need
• Ability to work additional hours asneeded
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship
• Successful completion of Wells Fargo’s notary and affiant training course may be expected

Position Location:

• 2501/2601 S Price Road, Chandler Arizona 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role you will:

• Perform routine customer support tasks when evaluating customer situations to provide relevant solutions
• Take inbound calls and make outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency​
• Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances​
• Support Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems​
• Regularly receive direction from supervisors and escalate questions and complex issues to more senior roles
• Interact with immediate Account Resolution team on Account Resolution related information, as well as internal and external customers

Training Schedule:

• Training will last for six weeks, Monday through Friday 8am – 5pm
• You will be expected to attend the complete duration of training
• The hybrid work schedule will not apply during training

:

• Hours will be Monday-Thursday 11am to 8pm , Friday 10am-7pm and every other Saturday 7am-330pm.
• Hybrid work schedule with alternate weeks in-office
• Department hours are Monday – Thursday from 7 AM – 9 PM, Friday from 7 AM to 7 PM, and Saturday from 7 AM to 4:30 PM central time. The role will work alternating Saturdays
• Hours will adjust bi-annually, based on Daylight Savings Time
• Specific work hours will be assigned prior to the end of training
• Shift pay differential may apply

Required Qualifications:

• 6+ months of Account Resolution, customer contact, Customer Service, or Sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Call center customer service experience in the financial services industry
• Knowledge and understanding of auto operations or account management
• Ability to navigate multiple computer system windows, applications and utilize search tools to find information
• Ability to execute in a fast paced, high demand, metric driven call center environment
• Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
• Experience managing to production goals, deadlines, and various metrics
• Ability to follow policies and procedures, as well as federal, state, and company regulations
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Military experience resolving complex issues via written or verbal communication, including but not limited to: supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers​
• Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus

Job Expectations:

• Must work on-site at the location posted
• Must be able to attend full duration of required training period
• This position offers a hybrid work schedule
• Flexibility to adjust hours, as requested, based on business need
• Ability to work additional hours asneeded
• Schedule may be eligible for a shift differential under the terms of the shift differential policy
• Your work schedule may include working some holidays upon request
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Posting Location:

• 2501 S Price Road, Chandler Arizona 85286

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.