Jobs at Mongodb in Singapore

• 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Proficiency in Bahasa Indonesia language is required for this role

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

Req ID - 3263285946

The ideal candidate is highly organized and detail-oriented, thriving in a fast-paced, cross-functional environment. This role requires adaptability to work across time zones and a proactive, solutions-focused mindset to ensure events run seamlessly.

• Provide hands-on support for the planning and execution of first-party events, including MongoDB.local programs, and third party events, like tradeshows and conferences
• Assist with event logistics such as registration, signage, materials preparation, vendor communication, shipping, scheduling, etc
• Help ensure cross-functional alignment by coordinating with field/strategic marketing, revenue marketing, DevRel, product marketing, and other teams
• Work closely with the Strategic Event Operations team to support campaign execution, lead flow management, and sponsorship fulfillment
• Maintain accurate event data, track key metrics, and assist in post-event reporting
• Help manage event communications, including internal updates, promotional materials, and event messaging
• Support manager with budget tracking, invoices, and contract management
• Assist Sponsorship/Event Content team with presentation collection and tracking of session and speaker details, artifacts, and assets
• Be adaptable and work across global time zones to support global strategic event team members, ensuring smooth execution regardless of location

• Consistently deliver timely, accurate, and high-quality execution of event tasks
• Earn positive feedback from internal stakeholders and event attendees
• Demonstrate strong ability to manage multiple projects efficiently in a fast-paced, dynamic environment
• Contribute to the overall success of events by driving measurable outcomes such as attendee engagement and satisfaction (e.g., NPS/CSAT scores)

• Highly organized and detail-oriented, with strong project coordination skills
• A team player who thrives in a support role and enjoys enabling team success
• Flexible and comfortable working across time zones to support global teammates
• A clear and proactive communicator who keeps stakeholders informed
• Solution-oriented with a “get things done” mindset
• Comfortable working in a fast-paced, high-growth environment

• 3+ years of experience in event coordination, event marketing, or a related support role
• Strong organizational and administrative skills, with attention to detail
• Proven ability to manage multiple projects and deadlines simultaneously in a fast-paced environment
• Excellent communication skills, both written and verbal
• Self-motivated and comfortable working independently, while effectively collaborating as part of a global team
• Proficiency with core productivity tools, including Google Workspace, Microsoft Office, Slack, and Zoom
• Willingness to travel up to 30–40%, across APAC and occasionally globally
• Role based in Singapore

• Experience in the tech industry or working with B2B events
• Familiarity with event platforms like Cvent, Splash, and Jifflenow
• Exposure to marketing automation or CRM tools (Salesforce, Eloqua, etc.)
• Exposure to event-related copywriting and promotional content needs
• Fluency in a non-English language

• Business level proficiency in Thai language
• 2+ years of pre-sales experience
• 5+ years of professional experience in total with a strong software development background
• Solid understanding and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
• Experience with scalable and highly available distributed systems
• Excellent presentation and communication skills
• The ability to travel up to 50% of the time
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers (AWS, Google Cloud, Azure, etc.)
• Experience with database programming and data models
• A MongoDB Certification

• Design systems, applications, and infrastructure to help drive some of the world's largest software development projects using MongoDB
• Advise customers on architectures, patterns, and strategies for making the best use of MongoDB
• Partner with our sales team to help ensure success in accounts in the assigned territory
• Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• Translate technical concepts and patterns into business benefits for management and executives
• Act as a liaison, capturing feedback from the field to relay back to the Product Management team
• Help drive demand through the participation in both industry-known trade-shows as well as account-based marketing events
• Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies
• Have situational awareness and react appropriately in group settings

• The rapidly growing MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Full-Text Search and Vector Search, Atlas Stream Processing, Atlas Data Federation and Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Relational Migrator, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies, and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and a broad spectrum of exciting use cases

• Proactively prospect, identify, qualify and develop a sales pipeline (100% net new logo)
• Close business to meet and exceed monthly, quarterly and annual new business targets
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Partner with our Solutions Architects and work closely with the Professional Services team to achieve customer satisfaction

• Thai communication skills
• 7 + years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• Demonstrated ability to articulate the business value of complex enterprise technology
• A proven track record of overachievement and hitting sales targets (President’s Club, Rep of the Year, etc.)
• Skilled in building business champions and running a complex sales process
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware

• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, developers and open source technology is a plus

• MongoDB prides themselves in the development of each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture -

• Develop new business opportunities by driving sales in their designated territory as well as new accounts development, territory planning and execution to achieve targets via activities such as but not limited to, cold calling, prospecting, qualification, account mapping, and presentations
• Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts
• Responsible for all aspects of the selling process - Identity, Qualify, Sell, Close, and Coordinate for all volume business in a designated territory Generate leads by using networking and other sales tools Qualify, Sell and Close Identify key steps to close the sale, identify the decision-maker and influencers, etc
• Resolve Availability needs and Objectives Gain agreement of proposed solution / Services, tying back to customer business drivers
• Close significant sales across multiple Accounts across assigned territory Accurate Forecasting of business, previous experience with Salesforce.com is ideal

• 5 years + of sales closing experience in software/technology solutions
• Ability to present & excellent listening skills
• Daring selling approach | consultative selling
• A strong network of relationships with key decision-makers in small/medium & large-sized companies in the respective territory
• Experience with Lead generation and sales closure
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN
• Native-level proficiency in Vietnamese, Thai or Bahasa would be a plus
• Perseverant with the ability to meet deadlines and targets bachelor's degree or equivalent from a reputed institute with a good academic record.

Req ID - 425551

As the Regional Vice President with a focus on Recruitment, Enablement and Execution for the ASEAN team, you will drive revenue and assure the continued successful trajectory of this strategically important region.

MongoDB continually innovates in technology and sales strategy. As a vital part of the Sales team, you will inspire and enable team success, close deals, and contribute feedback to "Think Big and Go Far." You will have access to a lucrative market and learn from top sales leaders in the software industry.

• Coach the regional leadership team to close business to exceed monthly, quarterly and annual bookings objectives
• Enable the team to proactively prospect, identify, qualify and develop sales pipeline
• Proactively recruit and develop Regional Sales Directors and Enterprise Sales Executives
• Foster strong and effective relationships, resulting in growth opportunities
• Work closely with Professional Services team to achieve customer satisfaction and with Marketing to conduct seminars, trade shows and other marketing related events
• Be an example of MongoDB culture and values; live them, and inspire others

• Proven experience in building & leading sales teams across ASEAN
• Ability to articulate the business value of complex enterprise software technology
• Ability to thrive in a fast-paced environment and proven track record of overachievement and hitting sales targets
• Excellent leadership and influencing skills; ability to build strong business partnerships both outside and within the organization
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions
• Skilled in managing time and resources; sound approach to qualifying opportunities

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• MongoDB invests well above the industry average in development of each of our new hires & continuous career development
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture -

**MongoDB is an equal opportunities employer.**

This role can be based out of San Francisco, Seattle, or remotely in the US region.

Leadership & Strategic Partnership Management

• Lead and mentor a team of Partner Solution Architects, cultivating strong relationships across the partner ecosystem
• Develop and execute strategic initiatives to align partner success with MongoDB’s objectives
• Collaborate with cross-functional teams (product, engineering, sales) to drive strategic business plans for partner engagement

Technical Enablement & Market Relevance

• Equip partners with knowledge and resources to ensure technical alignment and support go-to-market success
• Help partners understand and position MongoDB solutions to meet evolving market needs
• Serve as a trusted advisor, reinforcing MongoDB’s competitive advantage within the partner ecosystem

Business Development & Ecosystem Expansion

• Work closely with sales and marketing to identify ecosystem opportunities, driving joint business growth and expanding market reach
• Oversee the creation of co-branded solutions and proposals, supporting revenue targets and mutual alignment
• Address partner challenges by providing relevant business and technical solutions

Inclusive Leadership & Team Development

• Foster a high-performance, inclusive team culture focused on growth, mentorship, and diversity of thought
• Champion best practices in partner engagement and strategic planning, ensuring a supportive environment for all team members
• Build team agility to respond effectively to shifting market and partner dynamics

Cross-functional Collaboration & Communication

• Serve as a liaison between MongoDB’s internal teams and partners, providing timely updates and strategic insights
• Communicate complex concepts accessibly to ensure stakeholder alignment
• Represent MongoDB at events and forums, strengthening its reputation as a partner-centric organization

• 5+ years of experience in partner management, solution architecture, or related roles, with a strategic focus and at least 6-8 years in a leadership capacity
• Strong background in developing and executing strategies for partner engagement and success, ideally within technology or cloud environments
• Excellent relationship-building skills with an ability to engage and influence senior leaders across diverse partner organizations
• Strong communication and collaboration skills, with an ability to articulate both business and technical value to a wide range of audiences
• Commitment to inclusivity and fostering a diverse, equitable team environment
• Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience; advanced degree or relevant certifications are a plus
• Willingness to travel up to 30% to support partner engagement

• An opportunity to drive MongoDB’s impact within the rapidly growing partner ecosystem, shaping the future of data solutions across various industries
• Exposure to a dynamic, inclusive work environment that values diversity of experience, thought, and background
• A role in a mission-driven company that prioritizes professional growth, personal wellbeing, and societal impact