Application Managed Services - Sap Successfactors jobs at Ey in Canada, Toronto

This role sits at the intersection of technology, people, and business. You’ll be helping clients modernize their HR operations with confidence, deep domain expertise, and a collaborative mindset.

Client Leadership & Strategy

• Act as a trusted advisor to HR leaders, helping shape transformation roadmaps aligned with business goals.
• Facilitate bilingual client workshops to translate strategic objectives into SAP SuccessFactors Employee Central solutions.
• Guide clients through decisions around process optimization, data governance, and HR architecture.

Implementation and Integration

• Lead the delivery of SAP SuccessFactors Employee Central implementations across sectors and geographies.
• Oversee configuration, data migration, testing, and deployment activities.
• Ensure seamless integration with other HR systems and third-party applications.

Solution Ownership & Innovation

• Maintain ownership of solution integrity across configuration, integration, data strategy, and reporting.
• Introduce leading practices and innovations from the SAP ecosystem.
• Champion continuous improvement in system design, user experience, and analytics.

Program Delivery & Coordination

• Drive coordination across cross-functional teams to align delivery with organizational goals.
• Manage project timelines, risks, and stakeholder communications.

People Leadership

• Lead and mentor delivery teams across onshore/offshore models.
• Foster growth and accountability through coaching and knowledge-sharing.

Change Enablement & Adoption

• Collaborate with change management teams to ensure successful adoption.
• Lead co-creation sessions to design user-centric solutions.

Skills and attributes for success

• Strong understanding of HR processes and best practices.
• Deep expertise in SAP SuccessFactors Employee Central.
• Experience in leading and mentoring teams.
• Proficiency in data migration, system configuration, and integration.
• Excellent project management and problem-solving skills.
• Bilingual fluency in French and English (spoken and written).

To qualify for the role you must have

• Bachelor’s or Master’s degree in Computer Science, Information Technology, HR, or Business Administration.
• Minimum 8 years of experience in HR technology consulting, with a focus on SAP SuccessFactors Employee Central.
• Proven ability to lead end-to-end implementations.
• Strong executive presence and facilitation skills.
• Experience managing cross-functional teams in complex environments.

Ideally, you’ll also have

• SAP SuccessFactors Employee Central certification.
• Experience with other SAP SuccessFactors modules (Compensation, Talent, Learning, Recruiting).
• Familiarity with SAP HCM or WorkForce Software.

What we look for

• You lead with curiosity, structure, and confidence—even when the path isn’t clear.
• Clients ask for you by name.
• Your teams grow stronger under your leadership.
• You elevate delivery by connecting business strategy with tech decisions—and telling that story well.

As a Manager or Senior Consultant, you’ll play a hands-on role in designing, configuring, and deploying onboarding solutions while guiding clients through transformation with confidence and empathy.

Client Engagement & Strategy

• Partner with HR and Talent Acquisition leaders to shape onboarding strategies aligned with business goals.
• Facilitate workshops to translate onboarding vision into SAP SuccessFactors capabilities.
• Advise clients on onboarding best practices, compliance, and experience design.

Solution Design & Implementation

• Lead the configuration and deployment of SAP SuccessFactors Onboarding, including integration with Recruiting and Employee Central.
• Design onboarding workflows, forms, and experiences tailored to client needs.
• Ensure seamless integration with third-party systems (e.g., background checks, provisioning tools).

Experience & Innovation

• Apply design thinking to create onboarding journeys that are intuitive, engaging, and inclusive.
• Introduce innovations such as mobile onboarding, preboarding portals, and personalized content.
• Continuously improve onboarding processes through analytics and feedback.

Project Delivery

• Manage project timelines, deliverables, and stakeholder communications.
• Collaborate with cross-functional teams to ensure successful implementation and adoption.
• Support testing, training, and change enablement activities.

Team Collaboration

• Mentor junior consultants and contribute to knowledge sharing within the SAP COI and HR tech team.
• Foster a collaborative and inclusive team environment.

Skills and attributes for success

• Strong understanding of onboarding processes and employee lifecycle.
• Hands-on experience with SAP SuccessFactors Onboarding and related modules.
• Ability to manage client relationships and lead workshops.
• Proficiency in system configuration, data migration, and integration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

To qualify for the role you must have

• Bachelor’s or Master’s degree in HR, Business, Information Systems, or related field.
• 5+ years of experience in HR technology consulting, with a focus on SAP SuccessFactors.
• Proven experience implementing SAP SuccessFactors Onboarding.
• SAP SuccessFactors Onboarding certification (preferred).
• Experience working with global clients and distributed teams.

Ideally, you’ll also have

• Certifications in SAP SuccessFactors Recruiting and Employee Central.
• Experience with onboarding analytics and experience platforms.
• Exposure to compliance and regulatory onboarding requirements.

What we look for

• You bring empathy, structure, and creativity to onboarding design.
• You elevate onboarding from a process to an experience.
• You build trust with clients and teams through clarity, confidence, and delivery excellence.
• You connect onboarding to broader talent and business strategies—and tell that story well.

As a Transactions Senior Consultant, you will be a professional member of our Financial Accounting Advisory Services (FAAS) team. FAAS operates principally through 4 main pillars: Enhanced Corporate Reporting & Accounting, Finance Optimization, Treasury Management and Transactions Advisory. We understand the evolving role of the CFO and the Finance function, and work with our clients to automate and streamline efficiency, control, and compliance functions, while simultaneously improving the value Finance provides to the organization. Together with our substantial investments in technology, knowledge, and learning resources available to our advisory professionals, you will be part of the team that delivers fit for purpose financial advisory services to our clients and their stakeholders.

Your key responsibilities

As a Transactions Senior Consultant, you will be an active contributor to teams focused on the growth and development of our Transactions service pillar including business development, client relationship management, opportunity management and client-facing engagement delivery. You will help finance leaders meet challenges that their teams are currently facing. You will work with them to achieve their potential transaction, acquisition, divestiture, process optimization, and process digitization objectives. You will offer them innovative advice for optimizing processes, using cutting-edge technologies and creating value for their organizations.

Skills and attributes for success

• Identification and assessment of business and operational needs, development of solutions tailored to client needs, assessment of the Finance function, performance of operations diagnostics, optimization of financial processes, provision of tailored training, and other
• Prepare deliverables tailored to client needs
• Promote an innovative and team-oriented work environment
• Develop and maintain productive relationships with client management
• Understand the client’s industry and recognize key performance drivers, business and operational trends, and new technical and industry developments
• Stay informed of changing market conditions and new regulatory developments and their impacts on clients.
• Attend training programs to continually develop skills
• Utilize technology to develop yourself, share knowledge with team members and enhance service delivery
• Maintain cooperative relationships and foster mutual support with other EY service line teams
• Strong spoken and written English skills; French language skills is an asset
• Strong interpersonal and communication skills to maintain impeccable relationships with clients
• Deep knowledge of business trends, emerging technical and industry developments
• Excellent project management and leadership skills
• Ability to manage multiple engagements and meet deadlines

What we look for

• Undergraduate degree in project management, business administration, operations management or industrial engineering
• Minimum of 3 years of relevant experience
• Professional designation and/or qualification i.e. CA, CPA (completed or in-progress)
• Highly adaptable and open to change
• Integrity within a professional environment
• Knowledge/experience in several of:
  
  • IPO readiness assessment and management of activities across the IPO lifecycle. Participation / involvement in an IPO would be an asset
  • Planning and integration of acquisitions across all aspects of Organization / People, Process and Technology including both project management and execution
  • Planning and management of disposals across all aspects of Organization / People, Process and Technology including both project management and execution
  • Technical accounting experience in IFRS and US GAAP
  • Audit or business (operational) experience in financial statement close and the application of Internal Controls over Financial Reporting, with a preference for experience
  • with SOX 404 or NI 52-109 compliance
• Highly developed analytical skills focused on business case and financial modelling
• Strong analytical and problem-solving skills with an ability to think critically and identify creative solutions outside of the box and thrive on new challenges
• Experience in process optimization or business analysis, including business process documentation
• Experience in process digitalization projects (dashboard, robotization, etc.)
• Experience in using the following tools and software:
  
  • Modelling and process management tools
  • Process flowchart software (Visio, LucidChart, etc.)
  • Microsoft Office suite
• Leading and driving high-quality work products within expected timeframes and on budget
• Knowledge and working experience on business processes including record to report, plan-to-perform, order-to-cash, and procure-to-pay an asset
• The ability to work collaboratively in a team environment
• Excellent communication skills including verbal, written, and presentation
• A high level of motivation and a self-starting attitude
• A willingness to travel on short notice to meet client needs

Ideally, you’ll also have

• The ability to work independently in a fast-paced, dynamic team-oriented environment
• The ability to develop relationships and rapidly build credibility and trust
• Demonstrated record of driving revenue within existing accounts and in developing new prospects within client organizations

What we offer you

The salary range for this job in British Columbia is $55,000 to $98,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Key Responsibilities

Reserve System:As a Reserve Coordinator, assist with collaboration room reservations, report issues with Condeco systems, and resolve reserve concerns, escalating as needed. Reserve rooms for training as needed, run daily reserve reports for multiple reservations, and send emails as required. Manage all-day instant meeting reports and reserve office space for special requests from upper management.

Maintenance and Facilities Management:Schedule service calls with vendors for any maintenance and operations. Follow up on service calls and schedule quarterly and yearly office cleanings. Arrange weekly carpet cleaning and service elevator reservations.

Manage vendor invoicing, ensuring accuracy and timeliness. Coordinate and place orders for required parts and appliances and make service calls to ensure smooth office operations.

Qualifications, knowledge and skills:

• A bachelor's degree in business administration, management, or a related field is preferred.
• 3-5 years of experience in administrative support or a similar role, with a proven track record of effectively managing multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams), with a proven ability to learn customized software/tools.
• Strong organizational skills, excellent communication abilities, and a proactive, self-motivated attitude.
• Ability to work collaboratively in a team environment and build positive relationships with colleagues and vendors.
• Detail-oriented with a strong commitment to accuracy and quality.
• Adaptable to changing priorities and able to work under pressure.
• Demonstrated problem-solving skills and the ability to troubleshoot issues effectively.
• A positive attitude and a willingness to assist others in a team-oriented environment.
• Overtime required as needed.

AMS Delivery:

• Provide ongoing support for SAP SuccessFactors Employee Central within multiple AMS engagements.
• Handle configuration changes, data corrections, and troubleshooting of EC-related issues.
• Collaborate with client HR and IT teams to understand business requirements and translate them into system solutions.
• Monitor and manage service tickets, ensuring timely resolution and adherence to SLAs.
• Participate in release management, regression testing, and deployment of EC updates and platform releases.
• Conduct root cause analysis and implement preventive measures for recurring issues.
• Support integrations between Employee Central and other modules (e.g., Payroll, Time Off, Recruiting).
• Document configuration changes, SOPs, and user guides for client reference.
• Provide training and guidance to client stakeholders and junior consultants.
• Support implementation projects, including managing activities such as requirements gathering, solution design, testing, and deployment.

Collaboration & Client Engagement

• Work closely with client stakeholders, AMS delivery leads, and cross-functional teams to ensure alignment and satisfaction.
• Lead regular client calls to walk through the status of defects, problems, and enhancement requests.
• Provide clear updates, facilitate prioritization discussions, and ensure alignment on next steps.
• Build strong relationships through proactive communication and responsiveness.
• Mentor junior team members and contribute to internal knowledge sharing.

Innovation & Best Practices

• Stay current with SAP SuccessFactors updates and AMS delivery trends.
• Recommend best practices based on new product features and updates.
• Participate in release management, regression testing, and deployment of EC payroll platform updates.
• Skills and Qualifications
• 5+ years of hands-on experience with SAP SuccessFactors Employee Central.
• Strong understanding of EC data models, workflows, business rules, and role-based permissions.
• Knowledge of release management and SuccessFactors upgrade cycles.
• Certification in one or more SuccessFactors modules (e.g., EC, PMGM, LMS, Comp, RCM).
• Exposure to other SuccessFactors modules (e.g., GLobal Benefits, EC, PMGM, LMS, Comp, RCM).
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple priorities.

Bonus Points For

• Familiarity with ticketing tools (e.g., ServiceNow, Jira) and ITIL processes.
• Exposure to Agile and ITIL-based delivery models.
• Prior experience in a client-facing role within a consulting or managed services environment.
• Bilingual (English/French)

As a Staff, you will join our Actuarial team and participate in client engagements and opportunities for pension and or benefits actuarial services. You will work on technical aspects of actuarial engagements while ensuring client needs are met. You will apply project management skills as well as technical and professional knowledge to ensure that the engagement work products are of the highest quality.

Your key responsibilities

• Advising EY’s audit teams on actuarial and accounting matters related to complex pension arrangements and other post-employment benefits - OPEB
• Assisting the team in due diligence reviews in mergers and acquisitions transactions on defined benefit plans and broader people-related topics
• Participating in a broad range of consulting actuarial, pension and benefit engagements, including pension and benefit cost management, governance, policy, risk, and operational aspects
• Working with EY colleagues in Canada and across the globe to deliver One EY solutions
• Supporting actuarial engagements relating to actuarial audit support, mergers and acquisitions, pension valuation and other pension advisory services
• Supporting compensation engagements as needed, including conducting research and analysis on compensation, total rewards, talent retention/attraction
• Participating in the overall and day-to-day technical and business aspects of client projects to ensure high quality engagement work products, solutions, and deliverables for clients
• Identifying, developing and implementing initiatives to improve engagement productivity, increase efficiencies, mitigate risks, and address issues for clients
• Contributing to the attainment of group and individual goals by sharing knowledge, identifying business and or productivity opportunities and facilitating teamwork

Skills and attributes for success

• Up to 2 years of pension actuarial experience
• Actively pursuing ACIA / ASA
• Previous pension, OPEB accounting and/or valuation experience preferred
• Proficiency in Microsoft Office, particularly Excel
• Strong project management skills within a professional environment
• Excellent verbal and written communication abilities

Ideally, you’ll also

• Work independently in a fast-paced, dynamic and team-oriented environment
• Share knowledge and motivate colleagues as well as initiative to stay abreast of pension and benefit actuarial trends and developments