Hr Controls Design Assessor C13 Hybrid Located Costa Rica jobs at Citi Group in Costa Rica

This role is ideal for developers with deep hands-on experience in Java and Apache Spark, combined with a strong foundation in object-oriented design principles.

Responsibilities:

• Perform detailed impact analysis for code changes with understanding of dependencies across the application components
• Design and develop scalable, high-performance code using Java and Bigdata / Java Spark
• Write high-quality, maintainable code that is modular, testable, and adheres to SOLID principles and industry-standard design patterns.
• Write robust unit tests using JUnit, with a focus on code coverage, business logic, readability and reusability.
• Perform code reviews to ensure the code follows clean design / architecture and best engineering practices.
• Operate in an environment of ownership and accountability, where quality and collaboration are core values
• Mentor a junior developers and guide them through technical challenges
• Work in a cross-functional Agile team, participate in daily stand-ups, sprint planning, retrospectives, and backlog grooming.
• Translate user stories into technical tasks and drive timely, high-quality delivery of solutions.
• Collaborate closely with Senior developers, Architects, Quality Engineers, DevOps, and Product owners to deliver high-quality code at speed

Qualifications:

• 6+ years of development experience with hands-on experience in Java, Bigdata / Java Spark, object-oriented programming (OOP)
• Experience with REST APIs, RDBMS database, and Kafka messaging systems
• Exposure to microservices architecture and containerization tools (Docker, Kubernetes)
• Proven experience leading teams and mentoring developers in a fast-paced development environment.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies
• Excellent communication skills and ability to work effectively in cross-functional teams

Education:

• Bachelor's degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
• Recruit, build and manage a high-performance team of business analysts, data analysts, and solution architects
• Establish collaborative partnerships with local and global teams to deliver enterprise-wide innovative but pragmatic solutions
• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
• Ensure that all integration of functions fulfill business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Strong experience in data structures and its impact on design principles as well as proposals
• Advise or mentor junior team members
• Impact the solution design by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of relevant experience in an engineering and architectural role in Cash Management, Intra-day Liquidity, Payments, Financial Ledger, Regulatory reporting areas in Financial Services
• 10+ years experience in leading teams to deliver large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience working on large technology projects using industry-standard delivery methodologies (e.g., Agile/Scrum/Kanban)
• Experience working in enterprise architect and technology strategy roles
• Ability to develop working relationships
• Management and prioritization skills
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in requirements
• Ability to build and manage strong teams

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type:

Responsibilities:

The candidate will be working closely with the Talent and Learning Shared Services support team and will:

• Be responsible for the testing of web-based trainings for the purpose of ensuring alignment with published Citi Design and Technical standards for web-based training modules deployed within the Citi LMS and/or related training delivery systems in use within Citi.
• Test the functionality of web-based trainings on Citi configured PCs using all Citi supported web-browsers including Google Chrome and Microsoft Edge as configured using the Citi standard corporate builds and within various Citi internal platforms such as Citi Application Portal (CAP) and Citi Cloud Desktop Portal.
• Test the functionality of web-based trainings on mobile devices as may be needed and as configured in alignment with mobile device accessibility guidelines provided by Citi.
• Accurately and completely log test results using Microsoft Office applications such MS Outlook, MS Excel, Word, OneNote, PowerPoint as well as the standard set of MS Windows tools and accessories such as Paint, Snipping Tool, Windows Media Player, etc.
• Execute cases within the case management system for proper and accurate tracking of cases worked.
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office, especially MS Excel
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated analytical, research, problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience with Learning Management System, preferred, not required

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Minimum 1 year of experience related to HR Operations
• English proficiency minimum 80%
• Proficient in Microsoft Office, especially MS Excel
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated analytical, research, problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience with Learning Management System, preferred, not required

Education:

• Bachelor’s degree/University degree finished or in progress

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

the user interface testing of web-based training content deployed within the Citi Learning Management System and in related training delivery systems within Citi.The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Be responsible for the testing of web-based trainings for the purpose of ensuring alignment with published Citi Design and Technical standards for web-based training modules deployed within the Citi LMS and/or related training delivery systems in use within Citi.
• Test the functionality of web-based trainings on Citi configured PCs using all Citi supported web-browsers including Google Chrome and Microsoft Edge as configured using the Citi standard corporate builds and within various Citi internal platforms such as Citi Application Portal (CAP) and Citi Cloud Desktop Portal.
• Test the functionality of web-based trainings on Citi provided mobile devices as may be needed and as configured in alignment with mobile device accessibility guidelines provided by Citi.
• Be accountable for following documented test scripts when scripts are provided as well as for testing courses independent of test scripts when scripting is not applicable for covering scenarios where alignment with functionalities and design criteria are not amenable to scripting.
• Be accountable for accurately and completely logging test results using Microsoft Office applications such MS Outlook, MS Excel, MS Word, OneNote, MS PowerPoint as well as the standard set of MS Windows tools and accessories such as Paint, Snipping Tool, Windows Media Player, etc.
• Scheduling and meeting with Citi learning stakeholders who request consultative support.
• Coordinating the testing of web-based training modules among multiple individuals and/or business groups, when necessary
• Assisting in the coaching and development of junior level testers
• Meeting with course development vendors and internal developers, as needed, to troubleshoot issues with course modules and to review Alpha/Beta testing scenarios when necessary or advantageous
• Create testing plans and high-level testing scripts for manual testing of web-based trainings which cover regression testing, branching scenarios, boundary conditions, assessments, knowledge checks, content swap scenarios, and/or other relevant criteria
• Maintain internal TLSS documentation related to Technical Testing
• Use file comparison software and possibly other tools to validate regression testing and improve accuracy and turnaround times
• Consolidate feedback from multiple testers and send final feedback to stakeholders.
• Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
• Influence decisions through advice and counsel as well as facilitate services to others in area
• Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
• Liaises with multiple teams across the Operations department
• Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
• Assume informal and formal leadership role within team as well as coach and train new recruits
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience with Learning Management System is required
• Proficient in Microsoft Office
• Ability and experience working in a fast paced, high pressure environment
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong customer service skills and well developed listening skills
• Experience with a case management system, preferred
• Experience supporting software and web-based applications, preferred
• Experience in Instructional Design, Development, and/or Delivery, preferred

Education:

• Bachelor’s degree/University degree or equivalent experience in a computing, information systems, training/learning, or similar field is preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Minimum 5-8 years of relevant experience in HR Operations, Learning or related positions
• Advanced English level
• Experience with Learning Management Systems is required
• Proficient in Microsoft Office
• Ability and experience working in a fast paced, high pressure environment
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong customer service skills and well developed listening skills
• Experience with a case management system, preferred
• Experience supporting software and web-based applications, preferred
• Experience in Instructional Design, Development, and/or Delivery, preferred

Education:

• Bachelor’s degree/University degree finished

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

The candidate will be working closely with the Talent and Learning Shared Services support team and will:

• Be responsible for the testing of web-based trainings for the purpose of ensuring alignment with published Citi Design and Technical standards for web-based training modules deployed within the Citi LMS and/or related training delivery systems in use within Citi.
• Test the functionality of web-based trainings on Citi configured PCs using all Citi supported web-browsers including Google Chrome and Microsoft Edge as configured using the Citi standard corporate builds and within various Citi internal platforms such as Citi Application Portal (CAP) and Citi Cloud Desktop Portal.
• Test the functionality of web-based trainings on mobile devices as may be needed and as configured in alignment with mobile device accessibility guidelines provided by Citi.
• Accurately and completely log test results using Microsoft Office applications such MS Outlook, MS Excel, Word, OneNote, PowerPoint as well as the standard set of MS Windows tools and accessories such as Paint, Snipping Tool, Windows Media Player, etc.
• Execute cases within the case management system for proper and accurate tracking of cases worked.
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office, especially MS Excel
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated analytical, research, problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience with Learning Management System, preferred, not required

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Minimum 1 year of experience related to HR Operations
• English proficiency minimum 80%
• Proficient in Microsoft Office, especially MS Excel
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated analytical, research, problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience with Learning Management System, preferred, not required

Education:

• Bachelor’s degree/University degree finished or in progress

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Update help content used by Knowledge Hub end users to service client inquires, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Conduct needs assessment and update content or develop content related solutions according to business requirements
• Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
• Monitor work progression ensuring completion of assignments by requested due date
• Ensure consistent application of team process controls
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• Minimum 1 year of relevant experience related to HR Operations
• Advanced English level
• Experience with Learning Management System (LMS) & ServiceNow is a plus
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree in process or finished

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
• Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
• Role at this level usually has full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables
• May supervise day-to-day work of junior level employees
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Experience in a quantitative field
• Excellent analytical and practical problem solving abilities
• Solid understanding of the consumer lending market, customer life cycle, and P&L
• Experience in segmentation, modeling, and optimization
• Working experience in Financial/Credit Card Industry
• Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.) and methodologies (regression, CHAID, simulation, etc.)
• Big data and machine learning experiences are (R, Python etc.)

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Productivity Senior Analyst is a strategic professional in the Process Design and Re-Engineering team within Human Resources Partnership & Delivery (HRP&D) This Professional will conduct in depth analyses of HRP&D processes and deliver robust insights to prioritize change initiatives, and guide decision-making, planning and implementation as we look to simplify processes while driving efficiency and productivity. This is a seasoned professional role that requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. This role regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• Perform and deliver advanced analysis of the different HRP&D processes' impact and outcomes, and provide insights into efficiency and productivity
• Support the development and implementation of consistent methods and metrics to measure the efficiency of HRP&D processes and solutions, and proactively execute improvements as needed
• Develop measurement and tracking tools for the different HRP&D initiatives such as dashboards and detailed reports, facilitating data-based decisions
• Analyzes and provides insights into efficient and impactful processes
• Demonstrate extensive knowledge of SNOW process flows as well as agent view, reporting and dashboards modules
• Demonstrate extensive understanding of Workday Business Process and security role structures
• Identify opportunities to optimize and standardize HRP&D processes from data analysis
• Prioritizes change to address opportunities and areas of risk
• Deliver insights to guide change management, with employee experience at the forefront
• Enable productivity and efficiency in HR through insights and enhancements to HR tools and systems
• Continuously monitor and quantify ROI and impact to inform and advance our team’s work
• Partners closely with team members and key stakeholders to define a project scope and objectives for team members.
• Applies a proactive approach in routinely analyzing data to track change initiative progress against goals.
• Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
• Generate a data driven culture, characterized by data accuracy and integrity
• Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
• Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
• Identify relevant data from multiple sources and integrate insights into a cohesive and comprehensive analysis
• Proactively identify opportunities to optimize and standardize HRP&D processes from data analysis
• Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes and related data
• Proactively follows escalation and change control processes.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 6 years of experience related to data analytics, process improvement, productivity and analytics
• Advanced English level
• Proficiency tools such as Excel and Tableau
• Strong analytical and critical thinking skills to interpret complex data sets
• Communication Skills: Ability to present findings clearly
• Data Visualization: Presenting findings through visualizations that make complex data understandable to stakeholders.
• Model Development: Building predictive models and algorithms to forecast future trends based on historical data.
• Excellent analytical and practical problem-solving abilities
• Solid understanding of the consumer lending market, customer life cycle, and P&L
• Experience in segmentation, modeling, and optimization
• Working experience in Financial/Credit Card Industry
• Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.) and methodologies (regression, CHAID, simulation, etc.)
• Big data and machine learning experiences are (R, Python etc.)

Education:

• Bachelors/University degree finished
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: