Capital One Sales Development Principal Associate Business 

United States, Texas, Plano 

89713363

Sales Development Principal Associate, Business Cards & Payments, Plano, Texas (Hybrid)

The Role:

As aSales Development Principal Associatefor the Centralized Customer Development team, you will be a part of a team with world-class professionals to develop, test and implement strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

This dynamic coaching role will be responsible for call listening to help teams achieve objectives for the organization. In addition::

• Ongoing call listening and coaching with a focus on adherence to campaign intent, talking points, data logging and disposition outcomes.

• Provide call listening evaluations and coaching to the leader and their associates on how to effectively communicate intent and drive action among customers.

• Participate in the optimization of campaign talking points, seek required approvals and lead training calls.

• Leverage campaign learnings and insights to develop and lead weekly trainings to further support the team’s development.

• Work independently and seek out feedback and data to reflect on and improve the team's performance.

• Assist with other Centralized Customer Development projects and initiatives as needed.

• Provide Team leader coverage as needed.

An Ideal candidate possesses:

• A strong interest in sales leadership and a desire to continue learning in a process based environment.

• Strong communication, teamwork and influencing skills.

• Strong written and verbal communication.

• Strong judgment, leadership and integrity.

• Clear results orientation with a focus on achieving both short and long-term goals through coaching. Ability to drive and execute in a fluid environment while overseeing multiple projects and programs concurrently.

• Successful track record managing projects/process, including training, and peer-to-peer coaching.

• A desire to career path into a sales leadership role.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of experience in sales, customer development, marketing, leadership or peer-to-peer coaching.

Preferred Qualifications:

• Bachelor's degree

• 1 year of leadership experience.

Plano, TX: $106,700 - $121,700 for Prin Assoc, Client DevelopmentThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.