Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Proven experience with Dynamics 365 Finance is required. A broad technical background is expected, with deep subject matter expertise in one or more of the following areas:
○ Design/Implement Dynamics 365 Finance Platform side experience
○ Design/Implement Dynamics 365 Finance Application side experience
○ Design/Implement Data linkage to Dynamics 365 Finance from other servicesData Services
• Demonstrated ability to build strategic, long-term customer relationships and earn trust and respect through consistent engagement.
• Exceptional customer service skills, with strong oral and written communication abilities. Experience in delivering training to peers or customers is a plus.
• Proven capability to manage critical technical issues and navigate challenging support scenarios.
• Azure IaaS or PaaS background is preferred.
Language Qualification:
Professional working proficiency in English