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Microsoft Cloud Solution Architect - Dynamics Finance Taiwan, Taoyuan City 727523070
16.10.2025
Qualifications
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Proven experience with Dynamics 365 Finance is required. A broad technical background is expected, with deep subject matter expertise in one or more of the following areas:
○ Design/Implement Dynamics 365 Finance Platform side experience
○ Design/Implement Dynamics 365 Finance Application side experience
○ Design/Implement Data linkage to Dynamics 365 Finance from other servicesData Services
• Demonstrated ability to build strategic, long-term customer relationships and earn trust and respect through consistent engagement.
• Exceptional customer service skills, with strong oral and written communication abilities. Experience in delivering training to peers or customers is a plus.
• Proven capability to manage critical technical issues and navigate challenging support scenarios.
• Azure IaaS or PaaS background is preferred.
Language Qualification:
Professional working proficiency in English
Responsibilities
• Responsible for delivering mission-critical support offerings, collaborating across solution architecture, customer success, support, engineering, and other relevant teams. This role ensures a cohesive, cross-functional experience for customers managing critical workloads, while demonstrating progress, evolution, and improvements as measurable outcomes.
• Direct accountability includes leading proactive resiliency efforts, coordinating accelerated incident resolution, and enhancing monitoring and observability capabilities.
○ Proactive Resiliency: Lead technical engagement for prioritized workloads, focusing on reliability, security, supportability, manageability, and observability.
○ Accelerated Incident Resolution: Maintain awareness and visibility into critical incidents, ensuring root cause analyses and recommendations are captured and aligned with resiliency efforts.
Cross-Team Leadership: Foster partnerships to clarify roles and responsibilities across account management and escalation paths. Coordinate with leads of incident resolution and proactive monitoring workstreams to ensure alignment and continuity.
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