Palo Alto Domain Consultant 

France, Pays de la Loire, L'Aiguillon-la-Presqu'île 

497539336

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Provide IT procurement, configuration, and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software

• Base level understanding of IT infrastructure, including networking, and the ability to build, configure, and support them with the guidance from SMEs

• Follow SOP documentation and escalate issues appropriately to higher-level staff

• Manage individual workflow and maintain the current ticket queue via the IT ticketing system

• Develop and maintain productive and professional relationships with the user base

• Plan, coordinate, and support the onsite, online, and hybrid events with IT/AV enabled

Your Experience

• Any degree in tech or related discipline, or equivalent military experience

• Must have 5 to 10 years of relevant work experience in IT admin roles

• Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability, and willingness to learn and cross-train with other IT staff members required

• Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity, including 802.11x, PC and Apple hardware, and mobile devices

• Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.

• Recent involvement in supporting large group events with IT/AV equipment operation

• Experience with office space IT Facility design, build, and maintenance support

All your information will be kept confidential according to EEO guidelines.