PayPal Principal Experience Architecture & AI Innovation 

France, Auvergne-Rhône-Alpes 

400198184

This role will architect the connective tissue between people, tools, and platforms — shaping how Experience Design (XD) operates in an AI-enabled product ecosystem.

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

1. AI-Enabled Workflow Architecture

• Map and re-design design-to-delivery workflows,identifyingwhere automation and intelligence can remove friction or unlock new capability.

• Prototype AI-assisted processes for design QA, accessibility, content creation, and portfolio planning.

• Partner with Design Ops and Finance to integrate data pipelines linking Asana, Jira, Figma, and Workday into the AI-Planning system.

2. Experience Intelligence Hub

• Lead the concept and technical prototype of the

  Experience Intelligence Hub
  — a central layer connecting customer intent data, product telemetry, and design decisions.

• Define taxonomy, metadata, and data flows between XD, Research, and Product Analytics.

• Partner with AI Platform teams to safely expose and visualize insights for design use.

3. Systems Innovation

• Work with the VP Platforms & Tools and Senior Director, Experience Architecture to connect system design, service blueprints, and experience data models.

• Introduce intelligent pattern libraries that adapt based on usage and performance signals.

• Prototype AI copilots and plugins that bring intelligence into daily design workflows.

4. Capability & Enablement

• Coach cross-functional partners on AI-native ways of working; create documentation and proof points that scale adoption.

• automationmaturity and capability development.

• Partner with the CDO Office to quantify ROI and efficiency gains from automation pilots.

5. Cross-Functional Collaboration

• Operate across Design, Product, Engineering, Data Science, and Finance.

• Translate technical possibilities into design outcomes — showing, not telling, what intelligence-driven design looks like in practice.

Qualifications

• 10–15 years blending design, engineering, and systems work (e.g., design technologist, systems designer, creative technologist, or principal IC).

• Strong command of modern product toolchains: Figma,Replit, Cursor, Jira, Confluence, Workday, and APIs.

• Demonstrated experience integrating AI/ML models, building plugins or workflow automations.

• Fluency inJavaScript/TypeScriptor Python; ability to prototype intelligent tools.

• thinkerwho can visualize systems and communicate them clearly to executives.

• in ambiguous environments and can independentlyidentifyleverage points for change.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please