Td Bank TD Insurance Bilingual Eng/Fre Relationship Manager Affinity Market Group Canada, Quebec, Laval 388045850
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Job Description
The Affinity Market Group of TD Insurance is responsible to develop and manage ongoing business relationships with the various professional organizations, alumni associations and employer groups who endorse the Affinity products of TD Insurance to its members. As a Relationship Manager in this sector, the incumbent will be assigned a portfolio of existing large, strategically important partner relationships in western Canada, some with multiple Affinity product programs.
Main Responsibilities
- Plans, organizes, and manages business development and retention activities for existing affinity partners, including marketing campaign effectiveness. Directly responsible for managing alumni, professional associations and employer groups of strategic importance, some with multiple Affinity product programs.
- Under the guidance of the AVP, Affinity Marketing Group and regional Market Lead, directly negotiates contract parameters for existing partners; plans and negotiates contract renewals.
- Leads execution of AMG Relationship Management strategy at a Partner level which can include multiple Affinity product programs and ONE TD opportunities.
- Provides input to AMG Relationship Management strategy through feedback gained from execution with Affinity Partners.
- Supports budget preparation on a per account basis and manages throughout the year by respecting and adhering to plan.
- Plans and organizes meetings with affinity partners on a regular basis to discuss action plans, statistical information, rate and product changes, as well as company and industry updates.
- Works with operations management to resolve and respond to individual client issues and concerns when referred by the affinity partner.
- Directly involved in the planning of all direct marketing activities.
- Prepares presentation materials for meetings with current clients.
- Negotiates contract parameters and initiates launch of new programs.
- Participates in the planning of client activities and attends various functions. (Flexibility required as events can take place on weekends and/or evenings and often requires travel, including out of province travel.)
- Plans and negotiates sponsorship of client events which represent the highest corporate visibility and impact.
Job Requirements
- University or College diploma and/or equivalent experience
- 5+ years of previous B2B account management/client relationship experience dealing with senior management
- Face to face sales and public relations experience
- Marketing experience
- Strong negotiation skills
- Excellent communication and interpersonal skills
- Flexible and adaptable to changing situations and environments
- High level of integrity and accountability
- Professional and well-presented
- Ability to work in a team environment
- Knowledge of Microsoft Office programs
- Bilingualism (French) mandatory
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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