Microsoft Senior Technical Program Manager 

Taiwan, Taoyuan City 

321123031

is responsible for

Specialist todeliver AI-powered strategic initiatives that improve the employee experience, reduce enterprise risk, and influence the industry. Ouris to fully transform the Software Asset Management lifecycle, makingsimple, intuitive, cost-effective, and compliant as possible while enabling the next level of productivity for both users and administrators.

In this role, thewillbe responsible forunderstanding the services and componentsto deliver a particular experience,

a track recordand will engage and influence senior leaders internally and externally to deliver high quality solutions and user experiences. Effective negotiating, influencing, and leadership skills mixed with creativity and deep subject matterwill be essential to achieve strategic alignment of goals across this broad range of stakeholders.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 3+ years Software Asset Management experience, including2+ years of experience administering software licensing contracts
• 3+ years experience applyinganalytical and continuous improvement skills
• 2+ years experience managing cross-functional and/or cross-team projects.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Requirements:

• 6+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• IAITAMCSAM (Certified Software Asset Manager)Certification.
• 2+ years of experience using SAM solutions, preferably ServiceNow, to manage all aspects of an enterprise-level Software Asset Management service.
• 1+ years of experience working in an agile environment.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until April 14, 2025.

• Partner withmultiple internal and external stakeholders including product teams,Software Engineering,Suppliers, Security, Procurement, Legal, and Financeto design technical solutions across feature areas. You’ll also identify risks and propose data-drivenmitigations.
• Define success criteria and create relationships for implementing features for complex cross-functional projects. You’ll coordinate and ensure alignment across organizations.
• Deliver on roadmap for multiple feature groups, track project schedules, develop staging and implementation plans, and manage governance programs.
• Drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.

In addition to these core responsibilities, you will also

• Apply acontinuousimprovement mindsetandcollaborate with stakeholder organizations across the company including Security, Procurement, Finance, and Legal to infuse AI-driven transformation in our software asset management program.
• Establish and govern methodologies for ensuring proper acquisition, deployment, usage, optimization, entitlement compliance, and renewal of software licenses.
• Manage supplier relationships and contracts, including license renewal negotiations and compliance audits.
• Identify and mitigate risks related to non-compliant and/or risky software by developing and implementing remediation plans to address gaps in compliance or security.
• Infuse automation everywhere – in our tools, in our process, and in our compliance checks and reporting.
• Embody our