Microsoft Senior Technical Program Manager 

Taiwan, Taoyuan City 

521284707

Required/Minimum Qualifications:

• Bachelor’s degree in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
• Experience managing cross-functional and/or cross-team projects.
• Experience with cybersecurity and/or security operations.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor’s degree in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
• Experience managing cross-functional and/or cross-team projects.
• Experience with network, identity, or identity technologies, digital forensics and threat hunting, threat intelligence, and/or managed security services.
• Strong technical program management and organizational skills, including the ability to manage multiple ongoing engagements.
• Ability to work across multiple organizations to identify and execute solutions.

• Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond.
• Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders.
• Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident.
• Produce repeatable processes and instruct teams on these processes.
• Support logistics, triage, and prioritization of feature requests for the development group.
• Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs .
• Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns.
• Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training.
• Work independently and effectively, and manage through ambiguity.