Flex Sr Director Account Management 

United States, Texas, Austin 

16919273

In this role, you will be

What a typical day looks like:

• Point of contact for customer engagement.

• Guide quarterly financial planning process with sites and hold up orgs.

• Comprehension of P&L and Balance Sheet on levers to improve.

• Set goals for specific accounts of controls.

• Price business in line with segment goals.

• Manage Customer escalations.

• .

• Owns results of Sales, Profit, and Inventory. In charge offer delivering growth and maintaining a Sugar Pipeline.

• Relationship management with Customer at executive / resolution-making levels.

• In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.

• Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.

• .

• In charge of contract renewals, changes and maintenance.

• Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.

• In charge of improving communication and driving best practices across multi-sites.

• Ensures all client programs execute to contract, hitting key KPIs.

• Hold up of ITO versus quote, E&O management.

• Control of tracking risks on the business and reporting to Flex business accordingly.

Qualifications:

• Typically requires aBachelor’sdegree or equivalentexperience.

• Master’s degree preferred.

• Typically requires 10+ years of related experience.

• Experience managing large size account revenue (P&L)

• Experience as Point of Contact for large size customer.

• Knowledge of Medical Manufacturing a plus.

• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills.