Microsoft Service Engineer 

Taiwan, Taoyuan City 

123498783

is responsible forMicrosoft’s Operating Systems, IoT and Edge products, Engineering Systems, and Health Platforms that span cloud-to-edge and edge-to-cloud. E+P is the platform team for the company and the foundation upon whichvirtually everyMicrosoft product and service, like Azure, Xbox, Visual Studio, Microsoft 365, and Microsoft Teams, is built. E+P products and services enable engineers to build out, deploy, manage, monitor, and secure Azure, Windows, and the rest of Microsoft. Additionally, E+Pis responsible forseveral multibillion-dollar businesses of its own including Windows and Azure Monitor. E+P’s mission is to empower every person and organization on the planet to achieve more, meeting them where they live, work, and make decisions – at the edge.

Engineering Systems [ES]is a team in Azurethat builds andoperatesthe Engineering System for two of the largest businesses at Microsoft: Azure and Windows. We provide our engineers who work onranging from Azure Services to Windows and Linux based products, with tools and services to empower them to deliver world-class quality and secure products, with efficiency and high developer productivity, in a fiscally responsible way. This in turn helps enable Microsoft to deliver more functionality, of higher quality, with better security, and do it faster and more economically.

Join the
Windows Engineering Services teamas a Service Engineer-2, wheretake charge of managing code flow andbuild quality for the Engineering System. The Engineering Systemoperatesone of the largestsystems in the world, responsible for producing not one, but every Operating System used by Microsoft’s product portfolio spanning Xbox, Azure Host, IoT, and Windows Client and Server.  Come build community, explore yourpassionsbest workat Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Service Engineer in Build Engineering Services your role will be instrumental inthe integrity and efficiency of the Engineering Systems processes while driving improvements preventing regressions in the windows ecosystem. You will have opportunities to be involved in providing organizational area owners with guidance and comms while coordinating with the Engineering System, managing hi priority and release readiness branches, and executing general build delivery and tier 2 build services support.  If you are passionate about technology and thrive in a dynamic, fast-paced environment, expanding your knowledge ofgrowing engineering system andflexibility for occasional weekend work, this could be the perfect opportunity for you. This position has flexible opportunities to work from home partially or fully.

As a Service Engineer-2, you willbe responsible forthe availability, reliability, efficiency, observability, and/or performance of supported products and services. This opportunity will allow you to take ownership of service design by driving reliable, scalable, and high-performance solutions. You willand share technicalexpertisewith interdisciplinary teams,demonstratinga deep understanding of services and the ability to clearly articulate the specific technologies of a service to enable development and ongoing maintenance.

"Relocation assistance is not provided for this role."

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
  • OR equivalent experience.
• 1+ years of experience in version control system.
• Proficiencyinbuildautomation systems
• Effective verbal and written communication skills to collaborate with cross-functional teams and manage several critical issues at once.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology,
  • OR related field AND 5+ years technical experience in software engineering, network engineering, service engineering,
  • OR systems engineering
  • OR equivalent experience.
• 1+ year(s) technical experience working with large-scale cloud or distributed systems.
• Management Information Systems (MIS), or other industry or product specific Engineering Certifications
• Good problem-solving skills, with emphasis on quality and engineering excellence
• Ability to work independently and in a team environment.
• Attention to detail and a passion for quality
• Batch/perl/C#/powershell/azure/kusto

Service Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until April 7, 2025.

#esjobs

• You will develop a foundational understanding of service and/or system design, interactions betweentechnologylayers and components, functions of infrastructure and dependencies at scale.
• You may contribute to the identification and recommendation ofoptimalconfigurations of technology components.
• You will help adjust configurations anddefinesinfrastructures to improve the availability, reliability, efficiency, observability and/or performance of supported products and services, with guidance from other engineers.
• You willparticipatein reviews with the engineering teams that develop and/or manage services and share learnings and recommendations across engineering teams working on related services within their organization.
• You will assist in the implementation of reliable, scalable and high-performance solutions across teams.Contributes to design documents and helpmaintainquality checklist and related documentation with guidance from other engineers.
• You will activelyseekto develop an understanding of key learnings, insights and best practices that can be applied to improve development and operations of the system, platform, or product components and features byparticipatingin design reviews, incident drills and debriefs and meetings.
• You will embody ourand