Microsoft Service Engineer 

Taiwan, Taoyuan City 

319534716

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Required Qualifications:

• Bachelor's Degree or Trade Certification in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field OR equivalent experience.
• Must be legally authorized to work in Ireland (Legally authorized = Has citizenship or has been granted a valid visa or work permit).

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND an internship in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
• Familiarity with enterprise large-scale cloud or distributed systems.
• Basic understanding of Windows Server OS and UNIX-based operating systems including enterprise-level Linux distributions performing automated system installation and configuration, file system concepts, resource monitoring, user administration, package management, and process control & management.
• Demonstrate basic understanding of Configuration management with PowerShell DSC, Puppet, Chef or similar.
• Project or lab work with server & tooling platforms for multiple infrastructure services such as Windows Server 2022/2019, Linux Server distributions, Hyper-V, Azure Arc, MIT Kerberos, Active Directory, DNS, PowerShell/Python infrastructure-as-code scripting, data protection technologies, service monitoring, incident alarming, compliance, and other services to aid in fulfilling operational monitoring, audit logging of events, compliance requirements, outages, or security-related issues.

Technical Knowledge and Expertise

• Support a hybrid CI/CD DevOps virtualized infrastructure that consists of Windows & Linux Server OS, Hyper-V, Active Directory, DNS, PowerShell scripting, with a focus on data protection technologies, service metrics and KPI reporting, documentation skills, along with interpersonal awareness, proactivity, and a proven ability to manage and drive delivery of multiple simultaneous cross-group dependent server and service-based projects at scale.
• Perform, maintain, and continuously improve automated operating system installation and configuration.
• Configure and maintain hands-on bare metal enterprise-class server systems, including automated periodic firmware and driver updates at scale, RAID and IPMI configurations and hardware troubleshooting.

Operational Excellence

• Monitor servers, ensure SLAs and KPIs are met and maintained, provide security conscience outcomes maintaining compliance alignment, and ensure 24/7/365 service and infrastructure operations support with continuous optimizations.
• Transition manual operational processes to automation while leveraging CI/CD DevOps principles.

Collaboration and Knowledge Sharing

• Partner with a global team while helping bring projects to successful outcomes and delivering rigorous documentation artifacts.

• Share responsibility for automating, securing, configuring, and delivering support of the Critical Environments infrastructure & related programs and projects in existing and future datacenters.

• Embody ourand