NICE Manager Sales SMB CX 

United States, Utah, Sandy 

992175300

A Day in This Role Involves:

• Customizing sales presentations to resonate with each prospective client.
• Collaborating with Account Executives in identifying and converting leads.
• Partnering with various internal teams such as Business Development and Client Services to meet and exceed sales objectives.
• Maintaining meticulous records of sales interactions, revenue opportunities, and forecasts using NICE CX contact management software.
• Participating in necessary meetings and training sessions.
• Building and maintaining robust relationships with potential and current customers as well as sales partners.
• Continuously updating product knowledge and participating in weekly training sessions.
• Conducting training for sales personnel through various platforms.
• Managing team performance, including conducting regular reviews and ensuring adherence to attendance policies.

Qualifications Needed:

• Bachelor’s Degree in Marketing, Communications, Business Management, or a related field. Equivalent work experience is also acceptable.
• 5-7 years of experience in sales management.
• Proficiency in needs analysis and customer service.
• Strong familiarity with inside sales environments and contact management software.
• Proven ability to meet and exceed sales quotas.
• Experience in the telecom, call center, software, or hardware industries.
• Capability to work efficiently in a fast-paced environment with minimal supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.

Bonus Qualifications:

• Experience in software sales management.
• Background in telecommunications sales.
• Familiarity with VoIP-related technology.
• Typing speed of at least 30 words per minute.