Capital One Manager Product Design 

United States, Virginia, Richmond 

986522392

Manager, Product Design

• Shape Strategy & Experience – Collaborate across tech, product, and business teams to create intuitive, user-centered experiences.
• Design & Deliver – Conduct research, craft wireframes and prototypes, facilitate workshops, and contribute to our design system.
• Advocate for Users – Leverage human-centered design, usability studies, and storytelling to drive impactful enhancements.
• Grow & Collaborate – Work with a team of designers, mentoring and learning as you shape some of the company’s most critical customer experiences.

Here are some of the expected competencies for this role:

• Product Design Expertise:Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes

• Leadership:Lead design projects, directing and delegating work for more junior team members while also mentoring and helping to mature the overall product design practice at Capital One

• Human-Centered:Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design

• Business-Focused:Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders

• Problem-Solving:Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions

• Collaboration:Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information

• Communication:Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels

Basic Qualifications

• At least 6 years of experience in a Product Design role

• At least 6 years of experience in design and prototyping tools such as Figma

Preferred Qualifications

• Experience working with and contributing to an established design system

• Experience collaborating with product, tech and business partners

• Experience leading design projects or teams

• Experience working in heavily regulated, data heavy problem spaces

McLean, VA: $158,400 - $180,800 for Manager, Design New York, NY: $172,800 - $197,200 for Manager, Design Richmond, VA: $144,000 - $164,400 for Manager, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.