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Cisco Network Support Engineer Intern Fall Australia, New South Wales, Sydney 983350612
12.06.2024
Applications are accepted until further notice.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
* Diagnose and troubleshoot wireless, security, switching, phone and other various
* Own each networking issue through the process from initial creation to resolution
* Collaborate with other Support team members to fix network outages,
* Read and analyze packet capture using Wireshark
* Work with Engineering and Management to diagnose and resolve critical escalated issues
* Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
* Stay up to date on Meraki features and technology by attending lunch and learns, participating in Engineering and Product teamand keeping up with enterprise and cloud networking trends
* Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
* Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters,ing, VLANs, 8c wireless networks
* Previous internship and/or work experience or volunteer work in a network lab environment helpful
* Outstanding English language written and verbal communication skills and comprehension
* An eagerness to learn from others and be a team player
* Passionate about networking, IT and helping people
* Working towards or have a B.S. in Computer Networking, Information Technology, or a related discipline.
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