Nokia People Care Partner 

United Kingdom 

976842949

• Works as a functional expert, providing professional expertise within a functional area of HR.
• Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.
• Analyses factual information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.
• Supports transfer of concepts for professional direction of own organisational unit into actionable measures.
• Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively
• Answers questions and solves problems related to the global / regional HR processes and information services in the scope, consulting Process owners and developers and/or IT contacts when necessary to achieve resolution and needed guidance for the user.
• Contributing to a specific HR tool, process or project on improvement.
• Provide support in conducting researches on assigned HR projects.
• Provide administrative / transactional project support: Data analyses, monitoring and ensuring data quality, creating documentation and knowledge management, organising delivery of training and development for HR community or for managers.
  

Knowledge & Experience

• Voice service & e-mail support covering all operational, transactional HR issues.
• HR policy support and interpretation to employees and line managers.
• HR processes & tools support.
• Answer line manager & employees' questions regarding labor law and collective agreements.
• Policy and process training.
• Implementation of global and local rollouts for relevant expertise area.
• Driving & leading People Experience Care Europe region project assigned.
• 3 - 5 years of working experience related to Human Resources.
• Bachelor's Degree in any field.
• Ability to speak and write English fluent
• Further language skills are an advantage
• Fast learner, Self-motivated, independent and able to work under minimal supervision..
• Good team player
• Good communication and presentation skills.
• Good Problem Solving, Planning and Organizing skills.
• HR Functional Excellence
• Good Customer Service Orientation
• Operational Efficiency
• Project management experience preferred
• Has knowledge in using HR System (as an added advantage)

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark