changing lives.
Customer Acquisition
- Follow up on leads generated through scheduled marketing events and activities, company events, marketing webinars, website contact forms and field sales team
- Support clinical education events by promoting events with customers and driving event registration
- Attend sales meetings, exhibitions/conferences, company events as required
Re-engagement
- Engage with active, certified providers to strengthen clinical confidence, foster case growth, and drive continuous usage of Invisalign and iTero products
- Conduct regular outbound calls to providers, focusing on commercial activities, promotions, and engagement to stimulate new and ongoing product use throughout the year
- Build and maintain strong, productive relationships with providers through consistent, proactive outreach via phone and email
- Learn and Maintain a high level of product knowledge and stay updated on developments in dental and orthodontic equipment, enabling you to confidently support providers and discuss best practices
- Provide all appropriate documentation and reporting via Salesforce
In this role, you’ll need …
- Excellent active listening skills and easily build rapport
- Previous internal sales experience or strong customer service skills in an outbound environment
- Excellent verbal and written communication skills
- Familiarity with CRM systems (Salesforce preferred) and virtual communication tools, with an aptitude for learning product specifics and best practices
- Ability to spot business opportunities and to persuade and influence others
- Advanced presentation and negotiation skills
- Proven track record of on-target achievement
- Professional communication skills for workplace
- Strong problem-solving skills with a proactive approach to overcoming challenges, identifying decision-makers, and navigating complex situations
- Excellent time management skills with a high level of self-motivation, and a collaborative, team-oriented mindset
