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JPMorgan Digital Channels & Connectivity Product Manager - Vice President United States, Illinois, Chicago 975186508
06.07.2024
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Develop and execute a personalization product strategy based on user data and insights in collaboration with Executive Director, Product
- Use data to make decisions that improves customer experience, business metrics and product adoption.
- Drive end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation to deliver personalized features and experiences.
- Monitor and measure the impact of personalization efforts on key nosiness metrics.
- Analyze user behavior and other user feedback to optimize personalization algorithms and models.
- Stay updates with industry trends and best practices in personalization to drive innovation.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 2+ years of experience as a senior product manager or higher at a fast paced, agile organization with experience driving product development from conception through launch, and scaled adoption.
- Experience in personalization strategies & techniques and familiarity with personalization tools, technologies, and methodologies such as machine learning, Gen AI, data management platforms, recommendation systems and user tracking and analytics tools.
- Proficiency in data analysis and interpretation to drive data d-driven decision-making using a healthy mix of quantitative data, qualitative data, best practices and product instinct.
- Track record of delivering thoughtful, user-centric and intuitive experiences
- Ability to manage a development team and be held accountable for sprint planning and roadmap definition within their assigned domain.
- Strong verbal and written communication skills, evidenced by ability to articulate impact and tradeoffs at varying levels of altitude (from your immediate team and up to executive leadership)
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience influencing and collaborating with executive level leadership.
- Experience building products that address the needs of multiple types of users (i.e., marketplaces, e-commerce, multi-product platforms)
- Experience driving product in a highly regulated industry.
- Experience collaborating with other senior product leaders across an organization.
- Comfort with ambiguity and autonomy; you are motivated by figuring out what needs to be done—and then doing it.
- Desire to inspire a problem-first mindset and work with leadership to continue "raising the bar” for the product organization.
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