JPMorgan Content Social Media Manager 

United Kingdom, England, London 

974582462

Content and Social Media Manager

We are seeking a skilled Content and Social Media Manager to lead the development, execution, and management of our content marketing strategy, with a strong emphasis on social media channels. This role requires a creative thinker with strong communication skills and a deep understanding of digital marketing trends

In this role you will work closely with internal stakeholders and agency partners to develop and maintain content whilst being responsible for a number of key initiatives including, the day-to-day running of our Investments social media calendar (using tools such as Sprinklr).

This position provides a unique opportunity to operate in a dynamic environment within the firm. We work in a hyper-collaborative way in which we value and expect the following behaviors:

• Put customers first
• Value common sense and simplicity over complexity
• Make decisions quickly and move nimbly
• Celebrate diverse ideas
• Succeed and fail together as a team

Key Responsibilities:

• Develop and execute a comprehensive content strategy that resonates with the company's target audiences and aligns with our brand identity.
• Own the development of Nutmeg’s monthly social calendar, incorporating new themes and ideas whilst maturing the existing strategy
• Explore new channel and/or tools to improve engagement and efficiency
• Create, curate, and manage high-quality, engaging content across social media channels, and digital platforms.
• Monitor and analyse social media performance using analytics tools and adjust strategies to optimise results.
• Collaborate with cross-functional teams, including marketing, design, and product, to ensure cohesive messaging and branding.
• Identify and engage with influencers and brand advocates to expand our reach and credibility.
• Prepare regular reports on content and social media performance, and provide insights and recommendations for improvement

Key Skills and Experience

• Previous experience working in a social media marketing role (exposure to Investment or financial services is desirable)
• Experience with Sprinklr (or a similar social media management tool) essential, with Facebook Business Manager and TikTok Ads experience preferred
• Experience with a Consumer Insights tool such as Kantar’s TGI is desired
• A passion for exploring the latest social media and digital trends
• A natural project manager, with experience in running end-to-end initiatives within a fast-paced environment
• Analytical, with a test & learn mindset, comfortable working with data (and data teams) to identify trends and growth opportunities