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Responsibilities:
Manage the daily process flow of initiating new cash transaction hardware projects through regular queue monitoring, process measurement, and breakdown response as needed
Monitor cash transaction hardware inventory and collaborate with value chain partners (such as finance, construction, and operations) to ensure proper documentation of branch assets in finance’s fixed asset registry
Assist with cash transaction hardware demand forecasting and strategy by staying in constant communication with leadership and gathering information as business needs evolve
Maintain and develop useful reporting to assist with daily needs of branch hardware operations
Collaborate with teammates on cross-functional project teams and provide input for process improvement initiatives that create better experiences for our customers
Communicate updates with internal customers on new and existing processes
Acquire knowledge of operational procedures and ensure audit documentation is relevant and updated
West Creek 5 (Richmond, VA) - this role is, where you will be expected to spend about half of your working time in office and half working virtually
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in Business Process Management
At least 1 year of experience with GSuite products
Preferred Qualifications:
Bachelor’s Degree or Military Experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management Certification
At least 1 year of inventory management experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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