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AlignTech Manager Clinical Support dentist background 
Vietnam, Thu Duc City 
973946407

06.08.2024

changing lives.

In this role, you will…

  • Establish and implement the Clinical strategy including (but not limited to): customer education, Speaker development and management, Clincheck support, Clinical support, Align staff training and development, Clinical evidence and collaborative work with Universities
  • Deliver operational objectives and work plans
  • Establish and adhere to budgets, schedules, work plans, and performance requirements
  • Gain support for Clinical team and projects through SEA and APAC Clinical team
  • Drive efficiency and effectiveness through all Clinical processes
  • Oversee partnership of Clinical team with other functions to deliver on KPIs across Vietnam
  • Implement training programs which are designed to improve Clinical knowledge of the internal stakeholders, such as Sales and Customer Support teams
  • Oversee troubleshooting issues relating to all aspects of Invisalign treatments
  • Ensure that all company and departmental procedures (clinical and general) are followed throughout the region
  • Provide support to audit processes and quality management system as required
  • Lead and motivate Vietnam clinical team and be part of Vietnam Leadership team
  • Take on other duties as assigned from time to time

In this role, you’ll need …

  • Graduate of Doctorate of Dental Surgery, Bachelor Dental Surgery. Orthodontist with MBA preferred
  • A minimum of 10 years of related work. Team management experience of which 3 years of experience is in a corporate environment
  • Experience in training dentists/orthodontists
  • Demonstrated success in a similar role that has consistently achieved measurable results
  • Experience managing a rapidly growing organization
  • Excel at building/maintaining relationships across disciplines internally and externally
  • Highly organized with strong execution skills
  • Results oriented with proven leadership experience